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Job description

Business Analyst

  • Location


  • Sector:

    Digital & Ecommerce

  • Job type:


  • Salary:

    £45k - 50k per year

  • Contact:

    Rachel Wheeler

  • Contact email:

  • Contact phone:


  • Job ref:


  • Published:

    over 2 years ago

  • Expiry date:


  • Consultant:

    Rachel Wheeler

An international retailer is seeking a Business Analyst, a brand new role for the organisation. This is an integral position with a wealth of responsibility with excellent progression opportunities. 


  • To act as an interface between the Business and the IT Services / 3rd party delivery companies.
  • To capture Business Requirements and manage Change Processes through to the successful implementation and delivery of requested business improvements.
  • To work with Functional Managers within the business to understand and deliver Management Information, ensuring the information has been validated to be accurate before it is delivered.
  • Improve working relationships with 3rd party supplier companies to enhance the services provided.
  • To prepare, setup and assist functional test programs with users.
  • To ensure formal documentation is created and maintained in line with role requirements and responsibilities.
  • To act as an ambassador for the IT Department.
  • To maintain an organised, clean, safe and productive working environment
  • Identify organisations strengths and areas for improvement.
  • Ensure all Activities, Issues and Risks are captured and managed through to conclusion.
  • Communicate effectively at all levels in the business, providing a pro-active engagement.
  • Fully document work schedule and timekeeping.
  • Creation of training documentation and user guides  to develop organisation learning.

Essential skills:

  • Demonstrable evidence of analysing and documenting complex business processes.
  • Experience co-ordinating and management multiple projects through to successful completion.
  • Thorough understanding of Project Management skills to ensure enforcement of Project timelines and costs.
  • Experience working with Agile Development methodologies
  • To be able to work leading the team, on more than one task concurrently, to tight deadlines.
  • Proven experience interacting directly with end users and managing 3rd party suppliers.
  • To have proven formal documentation skills.
  • To be able to demonstrate examples where you have been required to show initiative, be innovative and learning from challenging situations.
  • To be articulate and able to communicate technical issues to all levels of management.
  • Results oriented with good communication and interpersonal skills.
  • Knowledge of Management Information Reporting Software.

Any further education or higher qualification relevant to a career in Business Change / Computing and IT including (and not limited to) BTEC, AS Level, A Level, HNC, HND, BSc, MSc NVQ Level 3-5, GNVQ Level 3-5 etc.

ITIL, PRINCE training/accreditation desirable.

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