ITIL Service & Operations Director – United Kingdom
FR Executive have been retained on an exclusive search for an experienced Service Delivery Director.
With full P&L accountability and deliver across all aspects of the IT Infrastructure, covering but not exclusive to Change Delivery, Operations, Service Management, Architecture and Outsourced provision.
To be successful in this exciting opportunity you must be an accomplished technical leader and experienced in managing multiple sites in a matrix structure.
Key Duties & Responsibilities:
- Collaborate closely with internal Executive/ Commercial Directors to understand business requirements and build strong business associations
- Delivery of the corporate infrastructure and operations of IT (network operations, data centre operations, etc.)
- Control existing IT infrastructure risk, cost and service.
- Manage 3rd party vendor relationship and outsourced partners
- A strong technical background and awareness of industry trends
- Experience of managing daily IT operations
- Experienced leader in the managing of shared IT services for multiple business units
- Structured project and change management
- Ability to design and implement strategy and governance in a collaborative and inclusive management framework
- Commercial understanding in various technologies, methodologies and frameworks including ITIL
- Budgetary management with full P&L ownership of complex outsourced budgets
Location: Manchester, UK
As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.
Forward Role is operating as an employment agency.
- Manchester City Centre
- £70k - 80k per year + package
- Posted 24 days ago
Operations Director/Head of Operations FR Executive have been retained by a leading digital software consultancy to source an Operations Director/Head of Operations who is used to working in a digital agency/ consultancy environment. Main purpose of role & level in the business: Accountable for e...
- £70k - 80k per year + Benefits
- Posted 5 days ago
Head of IT Operations I am currently looking for a Head of IT Operations to oversee a team of IT Specialist responsible for improving the technology infrastructure, applications, desktop and service desk support services. You will effectively develop and implement strategies for service delivery ...
- £100k - 135k per year + package
- Posted 18 days ago
Business Development Director FR Executive is looking for an experienced Business Development Director to join our client a leading international IT services company, delivering global digital transformational solutions. You will be join a global leader in digital solutions with a reputable cultu...
- Manchester City Centre
- £40k - 60k per year + Pension, healthcare, life insurance, holiday
- Posted 3 months ago
An award winning software company In Manchester City Centre (paying up to £60,000 + bens), who have experienced a large amount of growth recently, building a number of new development teams, now require a Service Delivery Manager to bring the teams together, those teams being Development, Infrast...