Banner Default Image

Job description

CRM Campaign Manager

Work for one of the best companies to work for in the UK, officially! This national, and very well known retailer based in Preston are looking for an experienced CRM Campaign Manager to join the business on an 18 month contract, with potential for perm thereafter.

You will work on the implementation of a new CRM system, being an integral art of the project. This is working across 2 e-commerce brands within the business, working with the Senior CRM Manager and 2 junior CRM specialists supporting you. 

This business has an amazing culture; friendly, passionate, long tenure and with some great benefits to boot! 


About the role:

  • You will manage the planning, briefing and deployment of new customer strategies and campaigns.
  • You will explore the new CRM system, using your knowledge to identify best approaches to optimising the insight and new planning tools available.
  • Hands on, delivery of email marketing campaigns; working with the junior CRM execs, leading by example.
  • Working with internal stakeholders, including buying, product and marketing to ensure smooth integration and adoption of new initiatives.
  • Ideate and present new initiatives to Senior Management team.
  • You will be responsible for the ongoing review and optimisation of campaigns.
  • You will act as cover for Senior CRM Manager when absent (responsible for system development and customer data insight and planning).

About you:

  • CRM experience – previous experience planning, deploying and optimizing CRM campaigns and strategies
  • Hands on experience with campaign management systems and email marketing tools
  • Strong stakeholder management skills
  • Ideally you’ll have worked in a CRM role within retail previously
  • Strong commercial acumen and analytical – ability to interpret data, and translate into meaningful insight and learnings
  • Proactive, creative, self-starter and humble

As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.
Forward Role is operating as an employment agency.

  • Copy Of New Job Blog (1)

    Brian Johnson - Live The Life You Preach

    A week off camping with family and visiting friends in North Wales. This isn’t a Facebook update but a blindingly obvious ... Read more

    Read blog
    1 week ago
  • Newsletter 1 (3)

    The benefits of graduating into the flexible working world

    ​Graduating in the midst of one of the most uncertain times in recent history is pretty daunting, but there are currently ... Read more

    Read blog
    1 week ago
  • Blog (7)

    5 Tips To Improve Your Relationship With Your Job

    ​How did you feel about your job when you got up this morning? Ready for the week ahead or that wave of dread? Low moments... Read more

    Read blog
    4 weeks ago
Footer Img Blue

Proudly working with...

  • On The Beach
  • Bauer Media Group
  • Boohoo
  • Brother
  • Charlotte Tilbury
  • Dentsu Aegis Network
  • Havas Media
  • Iceland
  • JD Sports
  • KMPG
  • Matalan
  • McCann
  • Missguided
  • Ocado
  • Shop Direct
  • The Co-operative Bank
  • Tyres on The Drive