£50k - 60k per year
0161 641 5545
about 2 years ago
Our client, an international manufacturer, is seeking an exceptional CRM and Campaign Manager to help drive the next phases of their Customer Strategy
Treating customers as individuals and making it easy to do business is at the heart of our clients' phenomenal digital customer growth. Its now time for the next phase of innovation in their relationships with customers - which is why we are seeking an exceptional CRM lead who thrives on change and building programmes that bring deep value.
Our client is looking for an exceptional CRM professional to drive through the next phases of their Customer Strategy to be "best in class" and at te forefront of the market.
A senior member of our global digital team, you'll develop and apply the strategy across all customer segments globally. That means setting KPIs for customer retention and building multi-channel programmes.
Key segments will need bespoke programmes and extra care and attention. Whatever the task, you'll rely on insight, analysis and collaboration to make plans and get them off the ground. Therell be the opportunity work with internal teams and dealers to exploit opportunities and get their CRM tool into action.
It all adds up to a challenging and varied role that demands excellent project management. Can you boost our clients profile through smart CRM?
A skilled CRM professional and Campaign Manager, you have a solid analytical background.
You'll have worked in areas such as propensity modelling, customer profiling and targeting, direct-to-customer communications, targeting models, and retention and churn approaches.
With this broad experience, youll be a confident, credible expert: able to implement a CRM system into both sales and service organisations.
And thanks to great communication skills, you can present data and lead the Email Marketing Manager.
But at the heart of your talents lies strong, unwavering customer focus. Able to build a multi-channel CRM environment, you'll have the motivation to get results and make things happen.
Rewards and benefits:
Our client strongly believes in career development and the chance to progress, but also pay great attention to employees health and welfare. You can expect medical insurance and dental care schemes, plus access to their health centre. Naturally, this comes with a competitive salary, company pension and 33 days annual leave.
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