CRM Executive- 12 months

Introduction:

Forward Role have proudly partnered with one of the fastest growing, award winning businesses in Manchester in one of the most exciting sectors, fintech. Due to maternoty leave the company are recruiting into their CRM team and have a fantastic opportunity for a CRM Executive to join the team in Manchester City Cente

The role will suit someone with experience with CRM management who can lead on the creation, maintenance and improvement of custiomer communications across the business

Interested? If so, please contact Paddy Wells at Forward Role Recruitment on (07514)(950197) or (paddy@forwardrole.com)

Role Requirements:

Deliver outstanding content by understanding the customers needs, developing content strategies and writing engaging copy for multichannel campaigns

• Support the CRM actitivity as part of wider marketing campiagns and business improvement/expansion campiagns
• Manage the marketring and business emails
• Build emails and programmes within the CRM system
• Be the primary contact for Customer Services on data/customer queries
• Deliver engaging content and messaging that supports the brand and FCA guidelines across a range of marketing channels
• Develop and report on content and content strategy success results

Experience required:

• Proven experience working in a CRM or custome rmarketing role is essential
• Hands on experience working with email automation platforms e.g. Acoustic, Silverpop, Salesforce, Smartfocus, Pardot, Marketo etc
• Strong writing expeirence able to produce quality copy and content
• Experience driving and delivering email marketing campaigns- automated and ad-hoc
• Able to work with various stakholders across different areas of the business and at differing levels
• Knowledge of financial services and FCA guidelines would be useful but not essential
• 2 years in a digital marketing or CRM role
• Strong organisational and communications skills
• Able to think systematically and priortise effectivley

Salary:

Up to 24,000 plus great benefits