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Job description

CRM Manager

  • Location

    Manchester City Centre

  • Sector:

    Digital & Ecommerce

  • Job type:


  • Salary:

    £28k - 35k per year

  • Contact:

    Emma Melling

  • Contact email:

  • Contact phone:

    0161 914 8499

  • Job ref:


  • Published:

    over 1 year ago

  • Expiry date:


CRM Manager

Manchester City Centre

Retail / Up to £35,000

Would you like the opportunity to work for a global retailer? This is a brilliant opportunity for an experienced CRM Executive looking for a step up or a CRM Manager. You will be responsible for both implementation and strategy for the multi-channel campaigns. You will be joining an award winning team with great opportunities to learn and develop.


-       Manage the email marketing campaigns across multiple brands - this includes campaign creation, segmentation, send and reporting

-       You will develop the retention, lapsed and acquisition strategies

-       Ensure a strong tone of voice is communicated across each brand and that all campaigns are relevant and accurate

-       Monitor and optimise the customer experience

-       Work closely with the rest of the marketing team to create strong and consistent messaging

-       Drive CRM commercial performance and be confident in reporting back to senior management


-       At least 3 years’ CRM / Marketing experience in either an agency or in house company

-       Be self motivated and enthusiastic

-       Fantastic communication skills

-       Previously worked across multiple ESP/CRM systems

As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.
Forward Role is operating as an employment agency.