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Job description

Customer Insight Analyst

  • Location


  • Sector:

    Analytics & Insight

  • Job type:


  • Salary:

    £30k - 40k per year

  • Contact:

    Patrick McMahon

  • Contact email:

  • Contact phone:

    0161 914 8499

  • Job ref:


  • Published:

    about 2 years ago

  • Expiry date:


Customer Insights Analyst
Up to 45,000

I'm working with a respected financial services provider in Lancashire, who are looking to recruit a Customer Insights Analyst to continue to help deliver on their business wide data driven strategy by providing customer analysis and marketing / behavioural modelling.

As Customer Insights Analyst your key duties will be:

  • Provide and communicate customer insight to the business generated from a combination of sources
  • Lead the development of customer propensity modelling to ensure ongoing improved effectiveness of marketing activity
  • Lead the production of insight and understanding of our customer base and the external UK Financial Services market place
  • Support delivery and analysis of the Societys market and customer segmentation(s), translating the description of our chosen segments

The successful candidate will be able to demonstrate the following:

  • Data Modelling
  • An ability to use data interrogation, manipulation and reporting/dashboarding tools (including Excel, SQL tools and Sharepoint etc).
  • Data driven direct marketing techniques
  • Analytical, an excellent ability to analyse and understand the business needs, articulate this

The company are looking to move quickly on this role so please contact Patrick at Forward Role ASAP or apply by sending your CV.

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