Job description

Customer Insight Analyst

  • Location

    Manchester City Centre

  • Sector:

    Analytics & Insight

  • Job type:


  • Salary:

    £30k - 40k per year

  • Contact:

    Patrick McMahon

  • Contact email:


  • Contact phone:

    0161 914 8499

  • Job ref:


  • Published:

    about 2 years ago

  • Expiry date:


Customer Insights Analyst
Manchester City Centre
Up to 40,000

I'm working with an established online retailer in Manchester City Centre to help them recruit a Customer Insights Analyst to continue to help deliver on their business wide data driven strategy by providing customer analysis and marketing / behavioural modelling.

As Customer Insights Analyst your key duties will be:

  • Provide and communicate customer insight to the business generated from a combination of sources
  • Lead the development of customer propensity modelling to ensure ongoing improved effectiveness of marketing activity
  • Lead the production of insight and understanding of our customer base
  • Support delivery and analysis of the Societys market and customer segmentation(s), translating the description of our chosen segments
  • Take the lead in the production of quality data for business wide use
  • Guidance on which analytical tool is best placed to handle analytical requirements / data
  • Tactical data transformation as well as providing strategy with the appropriate business partners. 

The successful candidate will be able to demonstrate the following:

  • Data Modelling
  • An ability to use data interrogation, manipulation and reporting/dashboarding tools (including SAS, SQL tools and Sharepoint etc).
  • Data driven direct marketing techniques
  • Analytical, an excellent ability to analyse and understand the business needs, articulate this

The company are looking to move quickly on this role so please contact Patrick at Forward Role ASAP or apply by sending your CV.

As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.
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