Forward Role are working exclusively with a fast-growing, exciting e-commerce business who are developing their digital and data function. You will join the growing team at the businesses digital hub in Manchester. The team are driven, work at a fast pace and are very entrepreneurial.
As a Data Insight Manager, you will support the organisations ambitious growth plans and help to drive business strategy with the use of data. You will be providing analytical support and insight to a variety of departments across the business.
Role & Responsibilities:
Manage the business data integrity across all systems and automated solutions
Effectively manage all company data management solutions, tools and systems
Deliver regular and ad-hoc reporting, analysis and insight in to performance across the business
Add commercial value to the business through analysis and interpretation of data
Provide trend analysis alongside historical performance data, identifying advanced insights to further growth opportunities or business risks
Continually review performance and make recommendations for improvements across process efficiency
Analysis and insight in to customer behaviours
KPI analysis – continuously monitoring performance and identify areas of opportunity and improvement
With the customer in mind, deliver insight and analysis to drive continuous improvements for commercial growth
Web analytics – monitor traffic, customer journey etc.
Support operations and product teams, providing dashboards and insight
Deliver predictive analytics and forecasting
Identify and spot opportunities – take relevant steps to drive continuous performance and present key recommendations to stakeholders
Continuously promote the use of data and analytics in business decision making
Maintain accuracy in all analysis and support departments with automated and self-serve reporting
Skills and experience:
2+ years’ experience in an Insight driven role
Ideal to have experience in retail or similar
Strong Excel skills are essential
Tableau knowledge (or similar)
Self-starter & ability to manage stakeholders
Ability to tell a simple story from complex data
Experience of providing insight and making recommendations
Strong communication skills
If you are interested in this opportunity, please get in touch with Sophie on 07824 365 143 or firstname.lastname@example.org
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