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Job description

Data Insight Analyst

Forward Role are working exclusively with a fast-growing, exciting e-commerce business who are developing their digital and data function. You will join the growing team at the businesses digital hub in Manchester. The team are driven, work at a fast pace and are very entrepreneurial.

As a Data Insight Manager, you will support the organisations ambitious growth plans and help to drive business strategy with the use of data. You will be providing analytical support and insight to a variety of departments across the business.

Role & Responsibilities:

  • Manage the business data integrity across all systems and automated solutions
  • Effectively manage all company data management solutions, tools and systems
  • Deliver regular and ad-hoc reporting, analysis and insight in to performance across the business
  • Add commercial value to the business through analysis and interpretation of data
  • Provide trend analysis alongside historical performance data, identifying advanced insights to further growth opportunities or business risks
  • Continually review performance and make recommendations for improvements across process efficiency
  • Analysis and insight in to customer behaviours
  • KPI analysis – continuously monitoring performance and identify areas of opportunity and improvement
  • With the customer in mind, deliver insight and analysis to drive continuous improvements for commercial growth
  • Web analytics – monitor traffic, customer journey etc.
  • Support operations and product teams, providing dashboards and insight
  • Deliver predictive analytics and forecasting
  • Identify and spot opportunities – take relevant steps to drive continuous performance and present key recommendations to stakeholders
  • Continuously promote the use of data and analytics in business decision making
  • Maintain accuracy in all analysis and support departments with automated and self-serve reporting

Skills and experience:

  • 2+ years’ experience in an Insight driven role
  • Ideal to have experience in retail or similar
  • Strong Excel skills are essential
  • Tableau knowledge (or similar)
  • Self-starter & ability to manage stakeholders
  • Ability to tell a simple story from complex data
  • Experience of providing insight and making recommendations
  • Strong communication skills

If you are interested in this opportunity, please get in touch with Sophie on 07824 365 143 or email

As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.
Forward Role is operating as an employment agency.

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