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Job description

DevOps Support Engineer

  • Location

    Birmingham

  • Sector:

    Technology & Change

  • Job type:

    Permanent

  • Salary:

    £45k - 65k per year + Benefits

  • Contact:

    Jordan Clifford-Townend

  • Contact email:

    jordan.722A03BD7.0@applythis.net

  • Contact phone:

    07732689602

  • Job ref:

    DevOps-002

  • Published:

    9 months ago

  • Expiry date:

    2020-04-02

  • Consultant:

    Jordan​ Clifford-Townend

DevOps Support Engineer – CRM / Microsoft Dynamics

My client, a global Digital Services and Digital Platforms provider, are looking for a DevOps Support Engineer on a permanent basis. As the DevOps Support Engineer you will be responsible for supporting and developing high quality solutions utilising Microsoft products including Microsoft Dynamics CRM. Working within a fast paced and collaborative environment you will provide the incident and problem management capability for third parties and act as an escalation point for the service desk providing technical support. You will work closely with project delivery teams in transitioning new projects to the support department, client on boarding and developing knowledge of client specific modifications.

Essential experience:

  • Previous experience working within an ITIL compliant support environment
  • Experience supporting (L2/L3) Microsoft Dynamics CRM applications
  • Experience providing 24x7 support
  • Experience of incident triage, debugging and troubleshooting business critical applications

Desirable experience:

  • ITIL Certification
  • Microsoft Dynamics certification – MCP
  • Previous experience working within or part of a DevOps team
  • Evidence of training, mentoring & onboarding of technical and business users
  • Flexibility – able to travel to client site when required

If the role is of interest please submit your CV in the first instance.

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