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Job description

E-commerce Manager - Liverpool

Are you passionate about driving strategy & optimising front end sites? Do you want to work for #1 Body Art manufacturing company in the world? Managing not 1 but 18 Magneto sites in a super-fast paced environment?
The internationally renowned Retailer I'm partnering with this week are a major player in the world of Tattoo Manufacturing, and their E-commerce & Marketing team is growing from strength to strength as they look to get their world-class team in place for a flying start to 2024.
With frequent trips to Sunny Miami, this role is brilliant for any ambitious
E-commerce Manager who has a proven track record of managing a team, growing a Magento site & has a firm understanding of GA & Paid Search functions.

Key Responsibilities:

• Oversee and ensure the smooth operations, functionality, and performance of our extensive portfolio of 18 eCommerce websites.

• Conduct regular audits to meticulously validate product information, pricing accuracy, and seamless integration with our ERP system.

• Enhance website content, streamline navigation, and refine search functionality to elevate user experience, fostering increased conversions and sales, aligning with our commitment to a seamless customer journey.

• Foster collaboration with cross-functional teams, spanning product, sales, and operations, to guarantee the coordinated and effective implementation of website initiatives.

• Engage with our external ecommerce partner and collaborate closely with the marketing team, including the web team, to ensure website traffic achieves and surpasses specified KPIs through SEO, SEM, email marketing, social media, and various digital channels.

• Proactively identify and address any technical issues or bugs on the website, leveraging internal and external resources as required for swift resolution.

• Stay abreast of industry trends, competitor movements, and best practices in ecommerce, providing insights and recommending innovative strategies to accomplish business objectives. • Design and execute A/B testing plans to refine key website elements, including layouts, product pages, and the checkout process for optimal performance.

• Work closely with the customer service team to address inquiries, resolve issues, and uphold a seamless shopping experience for our customers.

Skills required / preferable:

  • Proven ecommerce and website management, preferably b2c experience.
  • Strong understanding of ecommerce platforms and best practices.
  • Proficient in using ecommerce platforms, growing revenue.
  • Excellent analytical skills and ability to interpret data to drive actionable insights.
  • Strong project management skills, with the ability to prioritise tasks and meet deadlines in a fast-paced environment
  • Experience with Paid Search and Paid Social advantageous.
  • Magneto experience (ideally)

As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.
Forward Role is operating as an employment agency.