Job description

eCommerce Assistant

  • Location


  • Sector:

    Digital & Ecommerce

  • Job type:


  • Salary:

    £16k - 18k per year

  • Contact:

    Rachel Wheeler

  • Contact email:


  • Contact phone:


  • Job ref:


  • Published:

    3 months ago

  • Expiry date:


  • Consultant:

    Rachel Wheeler

Are you energetic and enthusiastic? Do you have a love for fashion and retail? Have you got an impeccable eye for detail? If so, this could be the role for you! A leading fashion brand is looking for an eCommerce Assistant to join their growing digital team. This is the perfect role for someone looking to kick start their eCommerce career!


  • Day to day management of the online store using Magento, ensuring the website is kept up to date with seasonally relevant products, updated imagery and banners, new in products, regularly updated category pages
  • Be responsible for the uploading of new products, ensuring deadlines are met by completing uploads on a weekly basis and making sure product specs are provided on time
  • Ensure products are displayed correctly on the website focusing on accuracy from the initial upload
  • Asset management, ensuring samples and images are collated ahead of launches
  • Product copy management, putting briefs together for the copyrighter when needed
  • Upload product images as soon as they are made available
  • Ensure products are put live as soon as the stock arrives, raising any stock or SKU issues with the relevant teams, Buying, Merchandising and/or the warehouse team
  • Monitor product performance to ensure product and category pages are optimised efficiently
  • Liaising closely with the Ecommerce Manager, you will work on the visual merchandising of the site
  • Be responsible for upselling and cross selling opportunities on product pages to maximise sales, ensuring they are continuously updated with in stock, relevant styles
  • Working closely with the Buying & Merchandising teams to ensure products arrive on time for marketing launches
  • Use Google Analytics and reports from the Merchandising team to inform on site decisions
  • Support the Ecommerce Manager with ad hoc on-site projects and web developments by putting briefs together and submitting tickets to the web development agency when necessary
  • Deliver best in class customer experience working closely with the customer service team to provide the customer with relevant information, advice and conversion opportunity

About you:

  • Highly organised
  • An excellent attention to detail & quality
  • Analytical skills to draw conclusions from data and sales reports
  • Super positive, energetic and enthusiastic with a creative mind, bursting with ideas and the drive
  • Experience in the fashion industry
  • An enthusiastic & energetic, ‘go the extra mile’ work ethic
  • An intuitive grasp of brand with a ‘customer first’ approach
  • Strong organisation skills

As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.
Forward Role is operating as an employment agency.