Job description

Head of Operations

Digital Performance Agency

Lancashire- Hybrid working, £55-65k

This exclusive role is a really key position within the agency as they look to scale the business moving forward. This impressive performance marketing agency are looking to make a strategic hire and bring a Head of Operations on board with a proven ability to handle capacity planning, track business performance and drive forward the agencies overall output and product. Your role will be to further develop the agency’s business plan and execute this to improve both operational efficiency and productivity.

As Head of Operations you will be focused on ensuring the agency is running efficiently and performing effectively through getting the very best out of the teams!

They cover SEO, Paid Media and CRO more specifically for an impressive retained client base including home, garden and interiors-  so strong digital experience is a given as you’ll be collaborating with multi-channel teams.

Reporting to the MD, a crucial part of this role is the ability to look at capacity management; process iterations, automating work if needed, and tapping into freelance network, with the overall aim of ensuring the