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Partnership Manager (Spanish Speaking)

  • Location

    Manchester

  • Sector:

    Marketing & Communications

  • Job type:

    Permanent

  • Salary:

    £27k - 30k per year + Bonus and excellent benefits

  • Contact:

    Dan Middlebrook

  • Contact email:

    dan.91CBEC439.0@applythis.net

  • Contact phone:

    0161 641 5545

  • Job ref:

    39239

  • Published:

    5 months ago

  • Expiry date:

    2019-04-25

  • Consultant:

    Dan Middlebrook

Our client is an industry-leading international service provider delivering best-in-class services to companies worldwide; including the top UK financial institutions. 

They are looking for a global Relationship Manager to support their rapid business growth.  

 

Duties and Responsibilities:

  • Identify and source potential business across Europe, Africa, Middle East, North America and LATAM.
  • Manage the relationship with the client base (including Directors and C-level) to identify insights and strategies for future development
  • Work closely with commercial on the contracting process end-to-end - from negotiations to contract signoff.
  • Coordinating the product teams to ensure partners are live on the platform. When needed, conduct training sessions with the lounge staff across different cultures and regions.
  • Review supplier’s and colleagues enquiries on daily basis in order to drive robust outputs. Ownership and management of supplier complaints, working collaboratively to resolve root cause issues.
  • Working closely with product and operations to continuously improve the customer journey and develop future innovations.

Skills & Experience Required:

  • Able to build effective relationships through positive communication that motivates and influences others.
  • Able to leverage stakeholders’ experience, expertise and perspectives, and to work with and challenge stakeholders appropriately.
  • Able to understand and work constructively within the given constraints, but also to identify which constraints can be challenged and how to challenge them effectively.
  • Able to take responsibility and accountability for quality outcomes, and actively seek out opportunities to create effective change.
  • Spanish fluency would be extremely helpful. Some travel may be required.  

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