£35k - 45k per year
Forward Role are working exclusively with a sustainable and customer focused energy provider with North West HQ. They are recruiting for a brand new role – Research & Insight Manager – to join the wider communications team. This is a very exciting role and will play a central part on the Zero Carbon project.
As the Research & Insight Manager, you will be responsible for all customer and stakeholder engagement research activity, whilst delivering insights to inform and drive business decisions.
Role & responsibilities:
- Co-ordinate research project and deliver analytical support across the business
- Provide and understanding and insight to the information collected through research, identify areas of opportunity and make recommendations
- Manage all customer engagement and stakeholder research projects
- Ensure representative engagement across customers and stakeholders to inform business decision making
- Support regulatory submissions and support with ROI monitoring
- Provide analytical support and research expertise to the wider business to co‐ordinate and encourage the embedding of using customer and stakeholder insights into the culture of the company
- Managing and build the Market Research Agency relationships
Skills & experience:
- Experience in Market Research – in-house or agency
- Strong analytical skills, ability to interpret data
- Qualitative & quantitative research experience
- Delivering key insights across the business
- Experience in social research or behaviour insights
- Strong project management and presenting skills
- Ability to build strong relationship with internal and external stakeholders
If you are interested in this opportunity, please get in touch with Sophie on 07824 365 143 or email firstname.lastname@example.org
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