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Job description

Research & Insight Manager

Forward Role are working exclusively with a sustainable and customer focused energy provider with North West HQ. They are recruiting for a brand new role – Research & Insight Manager – to join the wider communications team. This is a very exciting role and will play a central part on the Zero Carbon project.

As the Research & Insight Manager, you will be responsible for all customer and stakeholder engagement research activity, whilst delivering insights to inform and drive business decisions.

Role & responsibilities:

  • Co-ordinate research project and deliver analytical support across the business
  • Provide and understanding and insight to the information collected through research, identify areas of opportunity and make recommendations
  • Manage all customer engagement and stakeholder research projects
  • Ensure representative engagement across customers and stakeholders to inform business decision making
  • Support regulatory submissions and support with ROI monitoring
  • Provide analytical support and research expertise to the wider business to co‐ordinate and encourage the embedding of using customer and stakeholder insights into the culture of the company
  • Managing and build the Market Research Agency relationships

Skills & experience:

  • Experience in Market Research – in-house or agency
  • Strong analytical skills, ability to interpret data
  • Qualitative & quantitative research experience
  • Delivering key insights across the business
  • Experience in social research or behaviour insights
  • Strong project management and presenting skills
  • Ability to build strong relationship with internal and external stakeholders

If you are interested in this opportunity, please get in touch with Sophie on 07824 365 143 or email sophie@forwardrole.com

As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.
Forward Role is operating as an employment agency.

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