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Job description

Senior Account Manager

If you are a marketing agency AM/SAM looking to move in-house this is the perfect role for you...this growing, successful tech brand are looking to add a Account Manager to their internal agency. You will act as a liason for the clients and the internal brand, content, design and sales teams. 

This is a perm role, Manchester city centre based. Flex office and home work.

About the role:

  • Supporting the new business development team generating new ideas for clients
  • Delivering product solutions- managing both internal and external stakeholders to deliver the products for clients.
  • Work alongside the client to gain a detailed understanding of their objectives and broader business considerations
  • Working with our data team to monitor client solution performance, driving results and delivering insight back to the client through regular status meetings and check-ins.
  • Accountable for managing client budgets and invoicing/payment schedules
  • Driving new commercial opportunities to upsell Ello products and client services income
  • Always ensure compliance with company policies in line with ISO 27001:2013, BS 10012:2017, ISO 50001:2018, ISO 22301:2019
  • Responsible for managing a client services executive, managing their professional growth, setting their KPI’s and supporting career development.

About you:

  • Strong organisational skills and a good eye for attention to detail – ideally agency experience in a similar client services role.
  • Experience managing a small team
  • A team player and positive attitude
  • Stakeholder management experience
  • Experience in managing client budgets and invoicing
  • Ability to manage multiple projects simultaneously
  • Experience in managing client data, analytics and reporting tools - ideally have worked with sales force or alternative CRM tool

Interested? Apply ASAP, or to find out more details get in touch with Beth Price on or 07732 689608

As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.
Forward Role is operating as an employment agency.

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  • On The Beach
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