Forward Role are working with a well-established, dynamic business in North Yorkshire who pride themselves on their dedication for helping their customers to the highest standard.

The Digital Analyst role is a new placement for the team, as they are seeing increased investment as the business focus on data driven decision making to drive customer experience. You will be using innovative tools and techniques to identify trends and opportunities, providing in-depth insight and making actionable recommendations.

Role & responsibilities:

Drive and deliver continuous improvements across all digital platforms
Produce and deliver a range of digital analysis, reporting and dashboards
Measure and track performance against KPIs across the website and other digital platforms
Understanding customer experience, commercial metrics and marketing performance
Use your expertise to help develop, shape and drive the digital and customer strategy
Understanding business problems and questions and provide solutions and answers through innovative data and analysis techniques
Be an analytics champion – driving the data driven culture throughout the business
Be at the forefront of digital analysis, keeping up to data with the latest trends and technologies in the market

Skills & experience:

Previous experience in a Web, Digital or Marketing Analyst role
Experience working with the Adobe Suite / Adobe Analytics (or Google)
Experience working with data from multiple sources – manipulating and interpreting data
Ability present complex analysis to non-technical stakeholders
Ability to coach, mentor and support junior members of the team

If you are interested in this opportunity, please get in touch with Sophie on 07824 365 143 or email sophie@forwardrole.com

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