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Job description

Stakeholder Officer

  • Location


  • Sector:

    Marketing & Communications

  • Job type:


  • Salary:

    £23k - 28.5k per year

  • Contact:

    Dan Middlebrook

  • Contact email:

  • Contact phone:

    0161 641 5545

  • Job ref:


  • Published:

    almost 3 years ago

  • Expiry date:


  • Consultant:

    Dan Middlebrook

Our client, a leading player in the transport sector, is looking to recruit a Stakeholder Officer to join their team.

The main accountabilities for this role will see the successful candidate utilise their technical knowledge in this specialist area to resolve procedural queries from across the business, whilst carrying out complex technical activities with guidance from senior colleagues.

Additionally, the successful candidate will support the delivery of Stakeholder Engagement and Communications Service to support and enhance our client’s reputation.


  • May provide supervision and/or management of staff, allocating work, co-ordinating day-to-day activities and providing guidance to enable the smooth delivery of services/tasks.
  • Monitor performance taking corrective action as required and ensuring the provision of appropriate development activities to enable team members to perform at their best and in alignment with client’s values.
  • Complete complex technical activities, utilising knowledge of specialist procedures, to provide technical specialist support to the business.
  • Design and develop materials or provide information for use by internal or external audiences to ensure they are well informed and equipped.
  • Respond to requests from various stakeholders, providing specialist advice in order to deliver the information and/or understanding they require.
  • Review and interpret information, and advise internal customers of appropriate action to fulfil procedural and regulatory requirements.
  • Manage repositories, and independently collate and analyse data using tools, methods and techniques to produce reports to support the decision-making process.
  • Develop and monitor systems, processes and practices within area of specialism, plan and carry out regular reviews to identify opportunities for improvement in light of changing needs, feedback and/or current best practice thinking.
  • Communicate and maintain working relationships with a wide range of internal/external stakeholders on area of specialism to ensure they have the specialist information that they need.
  • Act as a lead delivery resource on programme work streams related to area of specialism to support programme delivery to time, cost and quality standards.

What we’re looking for:

The successful candidate will be degree qualified in a relevant subject or equivalent experience, working towards a professional qualification and possess demonstrable experience of working in a multi-channel communications role, including media relations activity.

The ideal candidate will be able to demonstrate their ability to produce high quality content across multiple channels with the evidenced ability to translate complex issues into appropriate formats for target audiences.

At this level, we require the post-holder to use their experience of devising and delivering communication campaigns to support key organisational priorities

Deep knowledge of current communications methods and trends, including social media is a must within this role, as is the use of software in support of the extraction and analysis/report of business-critical data.

Meticulous attention to detail and strong problem-solving skills are key attributes that the successful candidate should pride themselves on, with problem-solving serving as a guide by application to a diverse range of procedures

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