Banner Default Image

Job description

Technical Support Engineer

Forward Role are partnered with a client based within the travel industry, looking for a Technical Support Engineer. You will be working as part of a growing IT team, you will be the primary in-house Support Engineer to support the IT issues/ requirements within the business. An opportunity to make your mark and grow exponentially with the business.

The role requires 5 days in the office until the team grows large enough to cater for remote working. 


  • Assisting with hardware, software, and network issues.
  • Managing and monitoring the IT infrastructure on prem, in the DC, within AWS.
  • Administration of AD, group policy, MS licensing etc. 
  • Evaluating, updating, commissioning, and de-commissioning the systems, services, and laptops. 
  • Supporting users and resolving issues. 


 Essential skills:

  • Knowledge and experience of AD, VMware, AWS, O365, DR, backups.
  • Knowledge of Networking i.e., WiFi, VLAN/WAN/LAN.
  • Experience of fault analysis, call management and prioritisation skills.
  • Experienced with hardware and software issues. 


Interested? Send your latest CV to

As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.
Forward Role is operating as an employment agency.

  • Tech Blog

    How Industry Changes Could Transform Long-Term Tech Careers

    We all know that feeling of settling into another familiar day at work. A repetitive one, even. Perhaps clear, detailed wo... Read more

    Read blog
    4 days ago
  • Black Friday

    Black Friday & Cyber Monday Trends 2021

    ​With Christmas back on the agenda this year, Black Friday and Cyber Monday are set to be the biggest we have ever witness... Read more

    Read blog
    1 week ago
  • Tech Blog16

    New Technology Changes & What You Need To Know

    The SaaS industry is thriving right now, with revenue in the UK estimated to reach £7.2 billion in 2021 and grow to £10.9 ... Read more

    Read blog
    2 weeks ago
Footer Img Blue

Proudly working with...

  • logo
  • On The Beach logo
  • Bauer Media Group logo
  • Boohoo logo
  • Brother logo
  • Charlotte Tilbury logo
  • Dentsu Aegis Network logo
  • Havas Media logo
  • Iceland logo
  • JD Sports logo
  • KMPG logo
  • Matalan logo
  • McCann logo
  • Missguided logo
  • Ocado logo
  • Shop Direct logo
  • The Co-operative Bank logo
  • Tyres on The Drive logo