Strong relationships sit at the heart of any successful business. That’s why some of the UK’s fastest growing companies are on the hunt for Account Managers who know what makes people tick and can go the extra mile to maintain a healthy and rewarding client base.
As the first point of contact for all clients, you'll be able to handle all client queries efficiently and effectively manage their expectations. You’ll be adept at collaborating with multiple teams to drive the strategies and results your clients want and need, using project management tools to keep client projects on track. And when the work is done, you’ll prepare and analyse performance reports for your accounts, tracking key metrics and providing forecasts to ensure success.
Not only will you excel at retaining clients but you’ll also help new clients to get settled in too, collaborating with sales teams to achieve tough quotas. You’ll be a skilled negotiator; you’ll handle discussions about contracts, upselling, and — when necessary — you’ll have those tough conversations that need to be had to get your client’s account back on track.
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