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Digital Marketing Manager Location: South Manchester (Hybrid) Salary: £40,000 – £50,000 per annum We are hiring on behalf of a fast growing digital first, B2C Lead Generation business based in South Manchester looking for a Digital Marketing Manager with strong Paid Social experienceThis is a fantastic opportunity for a performance-driven marketer to take ownership of paid social strategy and make a real commercial impact.Key Responsibilities: Plan, manage, and optimise paid social campaigns across Meta, TikTok, and other key platformsAnalyse performance data and report on key metricsWork with creative teams to produce high-converting ad content to maximise Lead GenerationTest, scale and improve campaign performance through A/B testing  Broader Digital responsibilities through Multi-Channels including Email Desirable: Experience with Google Ads or other paid channelsKnowledge of CRM or marketing automation platformsFamiliarity with lead generation KPIs (CPL, ROAS, conversion rates) What’s on Offer: Salary of £40,000 – £50,000 (depending on experience)Hybrid working setup (2–3 days in South Manchester office)Clear progression path in a fast-growing digital businessAutonomy and ownership of paid social strategy Does this sound like it could be you? APPLY NOW for more info, or drop me your C.V directly on elliott@forwardrole.comAs an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Senior Database Developer - Liverpool - £70K – Hybrid Fed up with legacy systems that make you want to pull your hair out? Want to work somewhere that actually values your expertise? Tired of boring database work? Ready to actually make a difference with your SQL skills?We’re working with a long-standing client to find their next Senior Database Developer to join their team. This is an exceptional opportunity to be at the forefront of data strategy and drive real business impact through cutting-edge database solutions.What’s in it for you? Salary up to £70,000Hybrid working from central LiverpoolBenefit include: enhanced annual leave, enhanced paternity /maternity pay, health and wellbeing support, life insurance, long service awards, paid socials, charity events + much more The Role:They’re looking for someone who thrives on technical challenges and strategic thinking: Design and maintain robust database solutions across Azure VM and cloud environmentsDevelop and support MI and DWH systems using Azure Synapse/Sharedo and related technologiesEnforce best practices in SQL development and source control methodologiesEnsure data security, access control, and maintain audit compliance standardsWork seamlessly across departments to deliver and support critical production systems Skills: Strong SQL Server Management Studio, SSIS, Azure Data Factory, and Visual StudioSolid hands-on experience with Data Warehousing, SSRS, Power BIProven track record managing secure, high-performance database environmentsA genuine passion for continuous learning and staying ahead of industry innovationExperience with Azure Synapse / Sharedo/Databricks (nice to have)Python (nice to have) Ready to Take the Next Step?If you're a Senior Database Developer who's ready to elevate your career APPLY NOW or email alicia@forwardrole.com*Please note you must be based in the UK and this role cannot accept sponsorship- you must have ILTR currently*Senior Database Developer - Liverpool - £70K – Hybrid As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Designer – Luxury MenswearSalary: Up to £36,000 Location: Bolton Working pattern: Hybrid 4 days in 1 WFHWe’re working with an exciting luxury fashion brand to find a talented and commercially minded Designer to join their growing team. This is a fantastic opportunity for someone with a strong foundation in jersey wear, technical design skills, and a passion for high-quality, future-thinking menswear.This position will sit within the main category, working on core and legacy products that define the brand's identity. The ideal candidate will be highly creative, hands-on, and thrive in a fast-paced, collaborative studio environment.Key Responsibilities Deliver end-to-end product design: from concept through to tech pack creation, supporting development and productionInterpret briefs with a strong understanding of brand DNA, market relevance, and commercial viabilityProduce high-quality CADs, Illustrator sketches, and tech packs for sampling and factory productionCollaborate with the Head of DNA and Senior Designer to evolve existing products and develop new conceptsConduct trend, fabric, and competitor research through travel, trade fairs, and digital resourcesSupport in fabric, trim, and logo development – with a focus on sustainable sourcing where possibleAssist in fit sessions, garment reviews, and proto development alongside technical and product teamsMaintain and update styles using PLM systemsTravel as required for research or development (domestic and overseas)Contribute confidently in design direction meetings and work cross-functionally with graphics, product, and development teams Key Skills & Experience 2–3 years’ experience in a design role, ideally within luxury or premium menswearStrong knowledge of jersey wear, garment construction, and product development processesExcellent technical design skills – including Adobe Illustrator, CAD drawing, and tech pack creationConfident interpreting and executing design briefs aligned to brand visionDemonstrated ability to work under pressure and manage multiple deadlinesHigh taste level with a strong eye for detail and storytellingExperience working with PLM systems (desirable)Familiarity with CLO3D or other 3D design tools (preferred but not essential)A varied design background beyond just sportswearPassion for sustainability and progressive design thinking What We're Looking For Strong commercial awareness with a luxury mindsetA self-starter who can take ownership of their work and contribute to team successSomeone who thrives in a fast-paced, evolving environmentA collaborative team player who’s also happy to lead when neededFlexibility to travel for factory visits, research trips and development meetings Benefits £36,000 salary (DOE)25 days’ annual leaveCompany bonus schemeThe opportunity to contribute to an iconic British fashion brand at a pivotal growth stageStaff discount£1,000 annual company gift card As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Cyber Software Vulnerability Engineer Package - £55,000 - £85,000 (depending in experience level)Benefits – DV Bonus plus excellent benefitsClearance - Clearable to eDV level, SC clearance required to start.Location - HampshireJoin a trusted leader in National Security technology solutions.Do you enjoy solving technical cyber problems and identifying vulnerabilities?As part of our client's expanding National Security division, you'll contribute to high-impact missions across AI/Data Science, Cybersecurity, Cloud, DevOps, and Platform Engineering. We're seeking inquisitive individuals who excel at dissecting technical systems, not just to understand how they work, but to identify weaknesses, assess risks, and develop mitigation strategies.What You’ll Be Doing Software analysis and reverse engineering of compiled or interpreted code that could be obfuscated or defensively structured, for either x86/x64 or ARM processor architectures.Reverse engineering a wide range of technologies to uncover vulnerabilities and improve security including operating systems and/or firmware internals, security architectures and hardware abstraction.Engineering software from design to delivery in modern IDEs and languages, using Agile delivery.Creating tested and testable code. Integrating with automated verification systems, CI and CD pipelines.Working closely with cybersecurity teams to prioritize vulnerabilities and implement patching strategies.Collaborating in Agile teams to deliver innovative, secure, and robust technical solutions. What We’re Looking For Proficiency in one or more of C, C++, Java or C#.Familiarity with scripting and automation using Python, Bash, Powershell or Groovy.Experience working with IDA Pro or Ghidra for reverse engineeringExperience working with Linux or Windows-based systems.Awareness of secure coding practices and modern cybersecurity threats.Knowledge of principles used in Agile environments.  Desirable exposureAny exposure of AI, ML, Cloud or Virtualisation would be considered a plus.Clearance requiredDue to the nature of the clients’ work, you will either already hold or are required to go through the eDV security clearance process. SC Clearance required to startThis is an incredible opportunity to be at the forefront of National Security innovation. If you’re naturally curious, thrive in high-stakes environments, and want to make a real impact, apply today!As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Paid Media ExecutiveBury – office basedHighly competitive packages on offer dependant on experience Forward Role are proud to be supporting the JD Sports Group – one of the most prolific and highly regarded retail brands in the UK, as they continue their well-documented journey of market domination. The Group are now looking for a dynamic and passionate Paid Media Executive to join their market-leading in-house Paid Media team, working on the incredible size? Brand. Reporting into a talented and supportive Paid Media Manager, you will work across all major and emerging paid media platforms such as Google, Microsoft, YouTube, Meta, TikTok etc, managing the end to end performance campaigns with the support of your wider performance team.You’ll be surrounded by industry leading specialists to train, develop and upskill you in all areas of paid media, and will have clear progression routes set from week one. Many of Paid team started out at Executive level, and have progressed to Manager, Senior Manager and beyond! If you’re a Paid Search or Paid Social Executive, keen to develop yourself in the wider acquisition channel mix but haven’t had the opportunity from your current employer to do so, this may be the opportunity for you!Key responsibilities include: Demonstrate a sound understanding of all Paid Media elements, including campaign planning and best-in-class activation.Complete performance reports to a high standard, offering context and insight.Oversee the monitoring of daily delivery and performance and ensure regular optimisation of all campaign elements (segments, creative, landing pages, etc.) based on agreed campaign KPIs.Carry out daily budget checks to ensure spend phasing & performance falls in line with the agreed strategy, reacting to current trends and implement changes where necessary.Develop relationships with key partners to nurture performance growth (Google, Facebook/Instagram, Twitter, YouTube etc.)Where possible work closely with other digital and non-digital channels to identify channel integration opportunities.Collate data, examine and generate reports to carry out performance analysis to proactively ensure best possible results & identify opportunities. Your skills & experience: 12 months+ in Paid Media – either Paid Social or Paid Search – both would be desirable however experience within at least one of the channels would sufficeLiterate in MS Excel, PowerPoint, Word, Office365, Google DocsEffective communication skillsAnalytical & problem solver As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Job title: Account ManagerLocation: Preston- 4 days office, 1 day working from homeSalary: Up to £33,000 plus bonusForward Role are proud to be partnering with a well established, yet still growing business, who support their clients, optimise their Amazon sales and performance. The business works with some of the biggest brands within the FMCG industry and due to their continued growth, are looking to add an additional Account Manager to their team.As an Account Manager, you will be given a portfolio of clients, playing a key role in driving their success on Amazon. You will build strong and strategic relationships with your clients, guiding them through their Amazon growth journey.Responsibilities will include; Lead discussions around sales and promotion strategiesProvide performance insights to your clients to help identify up-selling and cross-selling opportunitiesConduct competitor analysisProvide clear and actionable feedback on sales trends, fulfilment rates, and general account performance and progression To be considered for this role, you must: Have previous experience within a service-led role either within Customer Service or SalesPossess strong communication skills both verbally and writtenBe able to adapt and prioritise your workload effectivelyHave good working knowledge of MS Excel You do not need to have experience with Amazon as this will be taught however a can-do attitude and willingness to learn is imperative for this role.This is a great opportunity to learn the world of Amazon and have a big impact on brand's growth.As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Hybrid, 2 x per week in the office Our client is a rapidly growing, award-winning technology company in the financial services sector. They prioritise people, planet, and profit, creating a workplace culture that values wellbeing, development, and employee voice. They're consistently ranked among the top employers in the UK. The business has a strong track record of growth and are transforming the industry through innovative digital solutions that bring simplicity and transparency to complex financial decisions. The mission-driven approach focuses on supporting customers while maintaining the highest standards of integrity and service. We're seeking a strategic, data-driven Business Performance Analyst to take ownership of core performance and planning models. This pivotal role shapes business decisions by delivering clear insights, accurate forecasts, and data-backed recommendations. It's an excellent pathway position offering high senior visibility and direct impact on company performance. Role & Responsibilities: Own and enhance core forecasting and performance models including: Daily/weekly trading performance tracking Rolling quarterly planning and forecasting Long-range annual business planning Drive input quality and model accuracy through: Collaboration with Data & Insights teams to improve forecast automation Integration of seasonal trends and real-time performance drivers Partnership with Marketing, Partnerships, Commercial, and Insights teams to evaluate new initiative impacts Monitoring and analysing market trends to deliver actionable business insights Create cross-functional alignment by connecting activities across teams and reflecting their impact in forecasts and trading plans Influence senior decision-making through scenario modelling and business strategy analysis Support Commercial Director with strategic analysis including competitive intelligence, market shifts, and emerging opportunities Skills & Experience: Strong academic background with excellent analytical capabilities Advanced Excel skills (Tableau and SQL useful but not essential) Exceptional business acumen with ability to quickly understand key value drivers Growth mindset with commercial awareness and strategic thinking Excellent relationship-building skills across all organizational levels Thrives in fast-paced, dynamic environments Desire to be central to business performance and growth decisions Strong communication and presentation abilities Proactive approach with ability to work independently Career Development This is an excellent pathway role designed for ambitious professionals looking to accelerate their career. The position offers 12-24 months of intensive experience at the heart of business performance and growth decisions, providing exceptional preparation for senior roles. The successful candidate will work directly with senior leadership, gaining invaluable exposure to strategic decision-making processes and commercial operations. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.Forward Role is operating as an employment agency.

 Senior Insights & Growth AnalystManchester - Hybrid (2 days in the office per week)Our client is a rapidly growing, award-winning technology company in the financial services sector. They prioritise people, planet, and profit, creating a workplace culture that values wellbeing, development, and employee voice. They're consistently ranked among the top employers in the UK.The business has a strong track record of growth and are transforming the industry through innovative digital solutions that bring simplicity and transparency to complex financial decisions. The mission-driven approach focuses on supporting customers while maintaining the highest standards of integrity and service.We're seeking a Senior Insights & Growth Analyst to join the expanding analytics team. This is a pivotal role where you'll drive data-driven decision making across the organisation, working closely with senior leadership to optimise performance and maximise growth opportunities.Role & Responsibilities: Conduct comprehensive analysis of business data to identify trends, opportunities, and risks that drive strategic growth initiativesPartner with senior stakeholders across multiple departments to provide analytical support and expertise for growth optimisationProactively identify customer improvement opportunities through data analysis and customer insightsTransform complex data into clear, actionable recommendations for senior leadershipValidate business hypotheses through rigorous data analysis and testingLead presentation and storytelling initiatives to communicate insights effectively to stakeholdersProvide coaching and mentorship to junior team members with potential for line management responsibilities Skills & Experience: Strong academic background with excellent analytical capabilitiesExceptional business acumen with ability to quickly understand key value driversProven experience in data visualisation and creating actionable insights from complex datasetsAdvanced SQL skills and proficiency in Tableau/Power BI or similarStrong stakeholder management and presentation skills at senior levelGrowth mindset with commercial awareness and analytical problem-solving skillsAbility to thrive in a fast-paced, dynamic environment This position offers the opportunity to make a significant impact in a high-growth technology company that's transforming its industry. You'll be working with senior leadership to drive strategic decisions while developing your career in a supportive, values-driven environment.The successful candidate will join during an exciting period of growth and will play a crucial role in shaping the future direction of the analytics function.79537As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Clearance Required: You are required to hold an eDV level security clearance Are you an experienced Support Engineer ready to step into a senior role within a high-impact, mission-critical environment? We're working with a global leader in Cyber & Intelligence who are actively seeking a Senior Support Engineer to join their dynamic and fast-paced operations team. This is a unique opportunity to work on secure platforms used by high-profile government and defence clients, where your technical expertise will truly make a difference. Role Overview As a Senior Support Engineer, you'll play a pivotal role in maintaining and optimising secure, large-scale infrastructure. From proactive system monitoring to incident resolution and collaboration with engineering teams, you’ll ensure the seamless performance and security of essential systems. Key Responsibilities Provide advanced technical support for complex, live systems Monitor critical infrastructure to ensure optimal uptime and reliability Troubleshoot issues across Linux servers, applications, and cloud environments Work closely with development teams to resolve incidents quickly and efficiently Identify and mitigate technical risks Maintain clear documentation of incidents and solutions Implement DevOps and SRE best practices to drive system performance Skills / Knowledge You will have exposure to one of more of the following. Strong experience supporting live, mission-critical environments Deep knowledge of Linux server administration Skilled in log analysis using tools like Splunk or ELK stack Hands-on with tools and platforms such as: Apache NiFi, MinIO, AWS S3 Java & Python applications (deployment, patching, support) Containerisation and deployment technologies such as Docker, Podman, Kubernetes, OpenShift Excellent analytical, troubleshooting, and prioritisation skills Security Clearance You are required to hold an eDV level security clearance Why Apply? Be part of a respected and innovative tech & security organisation Work on systems that genuinely make a difference Career progression opportunities across engineering and DevOps Flexible working options. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.Forward Role is operating as an employment agency.

Forward Role has partnered with a pioneering, health-tech start-up on the search for a Product Manager to play a pivotal, cross-functional role.  Within this role, you will act as the intermediary between the strategic vision and the operation execution.  You will focus on the improvement of patient outcomes, enhancing efficiency, and ensuring the needs of healthcare providers are met.  The Role Own and maintain the product backlog  Work closely with the engineering team to refine the backlog for development readiness Write user stories and acceptance criteria  Contribute to planning sessions, stand-ups, reviews and retros  Ensure alignment on product delivery goals, and timelines About You Experience as a Product Manager at a high growth start-up or tech company Ability to manage complex product deliveries Experience working with product management tools Strong analytical, problem solving, and interpersonal skills On Offer Salary up to £75k 25 days holiday + bank holidays Hybrid working  Manchester city centre office  Plus much more  As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.Forward Role is operating as an employment agency.

Hybrid working (3 days onsite, 2 remote) Forward Role are working with a well-known, fast-paced B2C brand based in the heart of Manchester to find a talented Marketing Operations Assistant. This key role will support senior marketing leadership, help coordinate cross-functional activity, manage budgets, and assist with the smooth execution of marketing campaigns. What you’ll be doing: Help the team stay organised by managing diaries, admin tasks, and supporting key projects Work closely with different teams to keep marketing plans on track and everyone in the loop Handle purchase orders, process invoices, and keep an eye on budgets Pitch in with campaign planning and help create things like content, brochures, and digital materials Help set up team events, chat with suppliers when needed, and make sure everything follows company processes What we’re looking for: Someone who’s super organised and good at managing their time Comfortable working with numbers and analysing data Confident using Excel, Word, PowerPoint, and familiar with finance systems Able to work independently and handle a mix of tasks at once Has strong attention to detail and likes things done properly Experience with budgets & POs A background in admin, finance or marketing support would be great This opportunity is perfect for someone highly organised, numerically confident, and comfortable working in a fast-moving environment. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.Forward Role is operating as an employment agency.

Location: Liverpool- full time office based Forward Role are excited to be partnering again with this fast-growing lifestyle and sportswear brand, who, due to significant growth, are now looking to expand their Ecommerce function with an Ecommerce Assistant. This person will play a key role in ensuring both the website and app channels run efficiently, products are launched on time and customer's experience exceptional service. Responsibilities will include: Manage and maintain product listings across both the website and app Assist with planning and executing new product launches and promotional campaigns Daily on-line merchandising of both the website and app Monitor and review key website metrics including conversion rates and AOV Review on-site customer behaviour and make recommendations for improving the customer journey To be considered for this role, you must: Hold a relevant Degree, ideally within Marketing, Business or Economics Possess strong communication skills both verbally and written Have a strong attention to detail Have the ability to work within a fast-paced environment As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.Forward Role is operating as an employment agency.

Senior CRM Executive £35k + Bonus Hybrid working (3 days onsite, 2 remote)Manchester City Centre Excellent benefits Forward Role are partnering with a well-known, fast-paced, B2C brand in the heart of Manchester to find a talented Senior CRM Executive who knows how to turn data into action.If you're passionate about customer journeys, love digging into insights, and want to own campaigns that actually make a difference, this could be your next big move.With a team that values smart thinking and creativity, this is a great opportunity to step up and make your mark.What you’ll be doing: Support the planning and delivery of tailored customer journeys informed by behavioural data and predictive insightsSet up automated campaigns that keep users engaged and encourage repeat activityTest different approaches to improve targeting, timing and messagingWork with other teams to make sure campaigns are delivered smoothly and on timeTrack performance and user response to help shape future activity What you’ll need: Proven Email Marketing / CRM Marketing experienceComfortable using CRM and/or automation platformsKnows how to group and target users based on behaviour and preferencesData driven and confident working with data to guide decisions and measure what’s workingUnderstands how to test and improve campaigns using A/B or similar methods As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

UX Research Manager - 12 month FTC Location: Manchester Salary: £65,000 - £75,000 Working pattern: Hybrid 2 days WFH About the Role We’re hiring on behalf of a leading UK-based digital investment platform that’s reshaping how customers engage with their financial future. With nearly £75 billion in assets under administration and a growing customer base, our client is scaling their UX capability and we’re looking for a passionate UX Research Manager to lead the charge. In this high-impact leadership role, you’ll manage and develop a team of UX researchers, working closely with design, product, and brand to shape inclusive, user-driven digital experiences. You’ll champion accessibility, elevate research standards, and ensure insights directly inform design decisions across the product suite. What You’ll Do Lead and mentor a team of UX researchers, fostering a culture of excellence, innovation, and continuous learning Embed user-centred research into every stage of the design and product development process Ensure consistency and quality in research practices across all products and services Drive inclusive design, conducting research with users of all abilities and ensuring accessibility standards (e.g. WCAG) are met Collaborate cross-functionally with product, design, tech, and brand teams to align on priorities and deliver impact Champion evidence-based decision-making, turning insights into actionable recommendations that shape the end-to-end user experience Explore and implement innovative research methods to keep the team ahead of the curve Facilitate research critique sessions and knowledge-sharing to drive best practice and team growth Own user journey analysis—identify pain points and improvement opportunities that influence product strategy and roadmap What We’re Looking For Proven experience leading UX research teams in fast-paced digital environments Deep expertise in qualitative and quantitative methods—interviews, usability testing, surveys, journey mapping, personas, etc. Strong command of tools such as UserTesting, UserZoom, Hotjar, ContentSquare, or similar A collaborative approach and track record of working closely with product, design, dev, and brand teams Passion for accessibility and inclusive research—ideally with hands-on experience testing with users with disabilities Strategic thinking with the ability to translate insights into compelling narratives for stakeholders Clear, confident communicator who’s not afraid to challenge the status quo or be challenged in return Experience embedding research into design systems and influencing design standards Personal Attributes Straight-talking and transparent Moves with speed—delivering faster and better Owns outcomes and drives accountability Passionate about doing what’s right for the user Collaborative and open to new ideas and challenges Interested? This is an outstanding opportunity to shape the research function in a company that values design, innovation, and inclusion. If you're ready to make a meaningful impact and lead a talented team, we'd love to hear from you. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.Forward Role is operating as an employment agency.

Ready to take the reins and shape a business from the inside out?We’re on the hunt for a Marketing Manager with vision, grit, and unstoppable energy.This is more than a job—it's a rare chance to lead a brand evolution, build a marketing function from scratch, and play a pivotal role in strategic growth.Reporting directly to a dynamic new Managing Director, you’ll be a one-person powerhouse to start, with full ownership of marketing and a clear path to build your dream team. This role is perfect for someone who thrives in a fast-paced B2B and B2C space and lives for seeing measurable results from smart, impactful campaigns.What You’ll Be Owning: Full marketing strategy across short, medium & long-term horizonsOmni-channel campaigns targeting agencies and contractorsSEO, PPC, emails, web analytics & digital content executionCommunications, social media, webinars & reputation buildingEngaging B2B & B2C content creationSupporting PR & thought leadership efforts Who We’re Looking For: 5+ years of high-impact marketing experienceCIM qualified or degree in marketingHands-on across all marketing channelsCommercially sharp, creatively bold, and ready to rollConfident leader with experience managing othersAutonomous and ambitious, with a “build-it-better” mindsetSomeone ready to lead, launch, and leave their mark. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Social Media Executive – Global Fashion Retailer !!This is one SUPER EXCITING! One of the most influential names in global fashion world is looking to hire an Organic Social Media Executive. In this role, you’ll help shape and grow the online presence for a rapidly expanding brand that dominates the streetwear and lifestyle space. If you're passionate about culture, creativity, and engagement, this is your chance to make your mark.What You'll Be Doing: Plan and schedule weekly social media content across multiple platforms including Instagram, TikTok, Pinterest, Facebook, YouTube. Develop channel-specific strategies to drive engagement and community growth. Collaborate with internal teams to align on content priorities and upcoming campaigns. Brief designers and content teams to ensure visually strong, on-brand assets. Adapt long-form content into short-form clips optimized for different social platforms. Support the launch of new collections by coordinating digital promotion across key channels. Respond to comments and provide genuine interaction across all accounts. Stay on top of industry trends to continually evolve content formats and storytelling. Occasionally post content outside of standard office hours during key drops or campaigns. Gather behind-the-scenes footage from creative shoots and brand activations.What We're Looking For:A strong understanding of social media platforms and their content styles. A creative mindset with an eye for detail and design. Comfortable using editing tools for basic video content creation. Organised, adaptable, and able to manage multiple tasks in a fast-paced environment. Someone who lives and breathes fashion, culture, and digital innovation. Previous experience in a similar social role is ideal.Perks & Benefits: 25 days holiday + bank holidays Annual bonus opportunities Generous staff discounts Access to on-site gym Private medical cover The chance to work in a creative and forward-thinking environmentIf you're interested in applying, please submit your CV toariana@forwardrole.comAs an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

BRAND NEW ROLE A fast-growing retail-led business with a diverse portfolio of wellness, lifestyle, and consumer brands is looking for a creative and proactive Social Media Executive to join their expanding digital team.You’ll manage organic social media for several exciting brands, including a heritage favourite, a wellness disruptor, and a newly launched concept, with full ownership from planning through to content creation, engagement, and reporting.This is a brand-new role, perfect for someone excited to shape strategy and execution across a wide variety of channels, audiences, and content types. Why You'll Love It: People-first culture: they genuinely hire for personality as well as talent A close-knit, down-to-earth team that values collaboration, energy, and fresh ideas No rigid hierarchy - just passionate people building great brands together Opportunity to make your mark in a newly created role with real ownership What You’ll Be Doing: Manage and grow organic social media across Instagram, Facebook, TikTok, and LinkedIn Lead day-to-day posting, community engagement, and content planning across multiple brands Collaborate closely with designers, content teams, and influencers to deliver standout campaigns Get involved in TikTok content, including trends, lives, and being on camera (if you're up for it!) Stay plugged into social trends, platform changes, and audience behaviours Report on performance and help evolve the content strategy based on insights✅ What They’re Looking For: A few years’ experience in organic social media, ideally within e-commerce or consumer brands Strong writing, creative thinking, and organisation skills Comfortable juggling multiple brands and channels A keen interest in TikTok and a willingness to get stuck in Someone positive, self-starting, and collaborative - who enjoys being part of a busy teamInterested to hear more? Send me a copy of your CV toariana@forwardrole.com   As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Performance Marketing Manager Salary up to £42k + bonus Manchester – 2 days in office Forward Role are excited to be exclusively partnering with the tech-lead, international Travel giant Awaze, as they undergo a highly exciting time of growth and digital transformation! Their Head of Performance Marketing, who this role reports into, has created this brand-new Performance Marketing Manager role which the business has never seen before, making this an incredibly exciting opportunity for a Senior PPC expert to come in and really make their stamp! This position is to manage the Paid channel, not people – yet! This team is set to grow in line with wider business growth in time to come, so don’t worry if you’ve not got management experience. If you’re a Senior Exec wanting a step up, or an existing Manager wanting oversight and autonomy of your own accounts – this may be the role for you! Your day to day: Develop and execute a comprehensive PPC strategy, managing a significant budget. Work closely with the paid media team to ensure alignment across accounts. Monitor and optimise performance in line with forecast expectations. Manage relationships with key partners, including Google, Microsoft, and Brainlabs. Collaborate with cross-functional teams across design, data science, and marketing to drive continuous improvements. Identify and explore new opportunities to enhance PPC performance. Lead YouTube activity, ensuring a creative-first approach tailored for the platform. Develop and implement a rigorous A/B testing plan to optimise key performance indicators. Work closely with analytics and measurement teams to assess PPC’s impact and enhance their overall strategy. Your background: Experience managing large-scale PPC budgets – either in house or agency side Strong analytical skills with the ability to analyse data, identify trends, and make data-driven decisions. Excellent communication skills, with the ability to collaborate across multiple teams. Strong knowledge of GA4, with the ability to review performance and derive insights. Experience with SA360 is beneficial but not essential. Work with a market-leading international consumer  business in an exciting period of growth, being part of a high-performing marketing team that genuinely values innovation and creativity! This role will offer you hands on execution as well as strategic influence, leading large-scale campaigns with industry leading partners… what are you waiting for? As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.Forward Role is operating as an employment agency.

Business Development & Marketing ManagerDo you want to work for a rapid-growth financial services business?In a newly created BD and Marketing role near Manchester Airport?With hybrid working and a flexible employer who offer a great bonus and benefits?Our client is trusted by directors, employees and partners across professional services—from law firms to accountancy practises.We’re looking for a confident self-starter to spearhead their business development and marketing efforts. This brand-new role will suit someone with gravitas, initiative, and a knack for engaging professionals across all levels. You’ll be the door opener, the connector, and the storyteller—setting up conversations that turn into meaningful client relationships. What You’ll Do Build relationships with professional businesses, introducing financial advice servicesWork directly with senior leaders to create and execute growth campaignsDrive content marketing: blogs, newsletters, social media, and a brand-new websiteSet up high-quality meetings and seminars for our advisers to convert prospectsCraft direct messaging campaigns—think tailored intros, not mass emailsSupport the adviser team in expanding corporate client relationships What You Bring BD and sales savvy, especially within professional servicesQuality-first approach with the ability to think and act strategicallyProven experience in client engagement and building pipelinesHands-on experience with social media (LI, Instagram, Facebook)Strong communication skills and a collaborative spiritAbility to challenge, critique, and elevate existing processes Why Apply? Generous pay and flexible workingCulture built on trust, collaboration, and client-first valuesGenuine opportunity to shape your role as they scale As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Job title: Ecommerce ManagerSalary: Up to 50kLocation: Manchester- fully office basedForward Role are working with a fast growing fashion brand in Manchester, who are looking to add an Ecommerce Manager to their team. This individual will be responsible for owning the full end-to-end ecommerce experience, fundamentally driving revenue and growth for the brand. This is a pivotal role in helping the brand achieve further growth and success and it's a great opportunity for someone to come in and make an impact really quickly. Responsibilities will include: Managing and developing the daily operations of the ecommerce site (Shopify)Support with the delivery of product launches, campaigns and site updatesReview the customer journey and make recommendations to improve AOV, customer retention and conversion ratesTake the lead on website merchandising and SEO best practicesImplement new integrations designed to drive growth i.e. loyalty programmes To be considered for this role, you must: Have previous experience within a similar ecommerce role, ideally minimum of 3 yearsPossess strong experience with Shopify or similar ecommerce platformHave the ability to work within a fast paced environmentBe analytical and have experience using analytics tools such as GA4Possess strong communication both verbally and written As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

A Global Ecommerce retailer, with HQ in SW London, are looking to bring in a superstar Junior Category Marketing Manager to join their busy Category team, working on the beauty side of the business.This is an initial 4 month contract, with a view to extend or become perm.£200-250 per day.3 days per week in SW London office.ASAP start.You will: Responsible for briefing in and managing artwork and content artwork for retailer websites, Amazon and online video across Europe.Working with translation agency to localise content.  Working with insight team to report on market trends and analysis to aid future planning and strategic thinking.Keep updated with the consumer, prices, positioning, competitive landscape and market needs to help better inform roadmap or launch plans.Work with internal studio and marketing teams to develop brand toolkit, brand guidelines and playbook.Support on development and execution of presentation decs.Support with product set up, and product information sheets. About you: Similar experience in a Brand, Category or Marketing Agency AM/SAM role.Experience with market insights and competitor analysis.Experience in retail/FMCG – ideally in beauty.Excellent stakeholder manager and communication skills.Thrives in a fast paced environment.Keen to grow and learn within the role.Must be available to start within 1-2 weeks. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Senior Paid Media ExecutiveSalary up to £40kYork – 3 days in, 2 days home Are you ready to take the lead on large-scale Paid Media campaigns for a fast-growing, international consumer brand?Forward Role are proud to be once again supporting an exciting global business that’s making waves in the ecommerce space, with operations across 150+ countries and a strong presence throughout Europe. They’re known for being innovative, data-led, and deeply passionate about their customers. With a multi-million-pound annual marketing budget, they’re now looking for a Senior Paid Media Executive to take ownership of their core PPC channels – and help shape the future of performance marketing across new territories and platforms. This is a hugely exciting, brand new role that the business has never seen before – are you ready to make your mark?!The role: This is a hands-on and strategic position, where you’ll initially focus on scaling Google Ads and Microsoft Ads activity across 20+ markets. Working closely with the Head of Performance Marketing, you’ll shape and execute best-in-class campaigns, while also getting stuck into emerging channels like Paid Social, Affiliates and Marketplaces as they grow in importance.What you'll be doing: Plan, build and optimise Paid Media campaigns across Google & Microsoft AdsAnalyse campaign performance and adjust to hit key metrics (ROAS, CPA, product margin)Support the Head of Performance Marketing in growing out the wider acquisition mix, across Paid Social & AffiliatesRun A/B tests and uncover new growth opportunitiesStay on top of industry trends and bring fresh ideas to the teamSupport wider performance marketing efforts as the channel mix evolvesPlay a key role in scaling paid activity across 20+ international sites What we're looking for: Strong hands-on experience with Google Ads (Search, Shopping, etc.) – either in-house or agency sideA commercial mindset – you understand the importance of return on ad spendExperience or exposure to other paid channels like Paid Social is a bonusAnalytical thinking – confident working with large data sets and turning insight into actionSomeone proactive, curious, and excited by working in a fast-moving, high-growth business The perks: Hybrid working (3 days onsite) in a newly refurbished HQOnsite café, gym, physio & barGenerous staff discounts across premium consumer goodsMental health support, EAP & access to 30+ qualified MH first aidersGreat culture, relaxed dress code, and regular socials This is a fantastic opportunity for a performance-driven marketer to join a brand that invests in its people and its platforms, with a progression plan in place from day one. If you're ready for a new challenge and want to make your mark on a global scale — let’s chat.As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Do you have experience in EdTech, Marketplace platforms and/or Membership organisations? (Essential) Can you lead, develop and inspire a Marketing team with proven experience in a Head of capacity?Are you an expert at building content strategies to drive engagement and boost brand growth?Do you enjoy being in a start-up/scale-up environment?My client is seeking a dynamic and visionary Head of Marketing and Content to take their brand storytelling to the next level.If you’re passionate about crafting compelling narratives and have a proven ability to deliver impact, we want to hear from you.What We’re Looking For: Strategic Storyteller: You’re a pro at building and executing content strategies that drive engagement, boost brand growth, and achieve commercial success.Expert Coordinator: Juggling a content team of designers, writers, freelancers, and agencies? No problem—you’ve got it handled.Startup-Savvy Leader: The start-up ecosystem and the future of work excite you, and you know how to create content that speaks directly to founders, board members, and fractional executives.HubSpot & SEO Knowledge: You have a strong grasp of content distribution via HubSpot and an understanding of content performance tracking, SEO fundamentals, and conversion strategies.Brand Guardian: Collaborating with the CMO and agencies, you’ll protect and evolve their tone of voice and visual storytelling across all content. What You’ll Do: Own and execute the content strategy and calendar across all channels, including blog, social, email, video, and long-form resources.Lead the creation of high-quality, high-impact content that establishes brand authority, drives inbound traffic, and fuels lead generation.Manage and mentor a talented content team and freelancers, ensuring alignment with brand voice and priorities.Partner with Product, Sales, and Customer Success teams to create content supporting product launches, campaigns, and lifecycle marketing.Monitor key performance metrics (traffic, engagement, conversion) and adjust strategies with data-driven insights.Amplify the brand presence through thought leadership, PR opportunities, and strategic partnerships.You’ll play a pivotal role in shaping a brand that’s transforming the way start-ups connect and grow. This is your opportunity to flex your creative muscles, drive meaningful impact, and be part of a collaborative, forward-thinking team. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

A boutique Events Agency based in Manchester City Centre are looking for a passionate Events Manager to join the team during a busy busy.This is a freelance/contract role – initial contract term of 6 weeksApprox £250-300 per day, outside IR35Ideally 2 days in Manchester City Centre office, plus travel for events on site.About the role: Leading and managing events and experiential campaigns from concept through to deliveryVariety of events from pop ups, trade activations, in store, sampling etc.Mostly working on fashion, retail and hospitality clients.Client facing role – managing relationship, keeping on track of timeslines, budgets and plans. About the role: Experience in a similar Event Manager/SAM role, must have worked in an agency.Strong experiential experiential marketing experience, with hands-on experience delivering on these campaigns.Experience with retail, fashion or hospitality industries.Excellent organisational and client management skills. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Head of Paid Media | £65k+ Bonus | Huddersfield / 2 days | Up to £7m Media BudgetReady to scale paid media for a £30m home retail powerhouse?Forward Role are exclusively partnering with an award-winning home retail business that's been transforming homes across the UK for almost 20 years. This isn't just another ecommerce role – it's your chance to own a £7 million digital media budget and be instrumental in doubling their £30m turnover over the next three years.The mission? Drive customer acquisition at scale while leading both internal teams and external agency partnerships. If you're a strategic thinker who thrives on performance and loves getting into the weeds of campaign optimisation, this is your moment!What You'll Own:Big Picture Strategy Shape the paid media strategy for a business with serious growth ambitionsOwn the relationship with external agencies while building and mentoring an internal teamWork across Google, Bing, Meta, TikTok, and Pinterest to drive acquisition at every funnel stage Day-to-Day Excellence Optimise paid search and shopping campaigns for maximum ROAS and spend efficiencyDesign full-funnel social strategies that convert browsers into buyersLead creative testing, competitor analysis, and performance reporting to senior leadership Leadership & Growth Mentor and develop a small but mighty in-house team – this team will be growing which you will be at the helm ofCollaborate with SEO, content, trading, and design teams to create cohesive campaignsPresent insights and recommendations to senior stakeholders with confidence  What You Bring… 5+ years in Paid Search/Digital Acquisition, preferably in high-scale ecommerceHands-on expertise across Google Ads, Bing, Meta, TikTok, and PinterestStrong leadership skills and experience managing both teams and agency relationshipsData-driven mindset with proficiency in GA4, Excel, and reporting tools What's In It For You?Package Competitive base salary + performance bonus structureHybrid working with modern HQ offices25 days holiday + bank holidaysStaff discounts and family benefits Environment Be part of a success story that's been growing for nearly 20 yearsOpportunity to grow, scale and build an in-house Performance team at a super exciting time of growthWork with cutting-edge tools and substantial budgetsJoin a team that values both strategic thinking and hands-on executionA flexible, people-first office model of 2 days in – can be additional flex here when neededEV charging, parking and excellent transport links As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

SEO Account ManagerLiverpool or Manchester based - Hybrid- 2 to 3 days p/weekSalary £30- £40kRecognised as a top 50 Northern Agency, Forward Role are once again partnering exclusively with this multi award-winning digital agency as they look to hire an SEO Account Manager due to an exciting period of growth! They already have a well-established office in the North West, but further expanded in 2024 with another brand new office in Manchester City Centre.As they continue to build out their team they are looking to hire a new SEO Manager who have proven experience of managing client SEO delivery and strategic thinking. You will help lead on the delivery of search campaigns for an enviable client list predominantly in the ecommerce sector.This is your chance to be part of a renowned agency on an exciting upward trajectory and have a real stamp of the growth of the team! You’ll be supported by a seriously talented Search team with backgrounds from the likes of THG and the big network agencies.The role: Responsible for a number of key agency search accounts - confidently manage, lead and deliver full service SEO campaigns for your clients Support Senior members of the team to deliver exceptional work Working to develop innovative SEO strategiesSupport the SEO Executives and help with their training and development Be a great communicator who can build meaningful relationships They are a close-knit bunch who really look after their staff and employee happiness is top of the agenda- expect everything from free PT sessions, & company wellness days to clear development plans and of course some fun socials thrown in there.  Progression and development opportunities are huge as you’ll have the chance to have your stamp on the growth of a new team.As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

IT Support Technician | Salford | 34K Salford / 5 days on site – flexibility to choose start and finish timesUp to £34K DOE + benefits including 33 days holiday, company discounts + more Are you an experienced IT Support Technician with solid 1st/2nd line experience?Do you thrive in a fast-paced e-commerce environment?Can you help a growing company maintain smooth IT operations?Forward Role is excited to be supporting a thriving e-commerce retailer based in Salford that are looking for an IT Support Technician to join their team. They've achieved incredible growth over recent years with industry recognition to prove it! Reporting to the head of IT, you'll be at the forefront of their expanding internal IT team. They're looking for someone ambitious and passionate who is seeking long-term career development.Key Skills/Experience: Minimum 2 years IT support experience across various business systemsExperience with hardware support, system troubleshooting, and IT securityKnowledge of Active Directory, O365, and Windows Server environmentsStrong analytical and problem-solving skillsExcellent interpersonal and communication skillsAbility to train end-users, both in groups and one-on-oneExperience with business systems such as Sage 200, Linnworks, or Peoplevox is advantageous but transferable skills welcome Role Responsibilities: Act as the first point of contact for technical issues and user inquiriesResolve problems or escalate unresolved issues to higher-level supportProvide hardware support for PCs, Macs, handheld devices, printers, and networking, including configuration and repairsSet up and maintain workstations and handle password resetsMonitor system performance, troubleshoot issues, and implement preventative measuresDocument issues and resolutions for future reference and feedbackLiaise with third-party providers for second- and third-line supportPerform system administration, upgrades, and maintenanceTake a proactive approach to IT security and regulatory compliance This role is 5 days on site in their modern Salford office with flexibility to choose your start and finish times, plus free on-site parking.This is the perfect opportunity for an IT Support Technician looking for an exciting challenge within an expanding business. If you're on the market for a new role in 2025 and want to be part of an innovative team, I want to hear from you!Please note this role will not offer sponsorship and you must already be based in the UK.APPLY now or email your CV to: Alicia@forwardrole.comIT Support Technician | Salford | 34KAs an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Analytics Manager – Pricing Manchester (Hybrid) or Remote – UK £50,000 -  £80,000 + Benefits SaaS / Tech SectorForward Role is working with a fast-scaling technology business to find an Analytics Manager – Pricing for a newly created role focused on analytics, commercial optimisation, and monetisation strategy.This is an excellent opportunity for a data-led pricing professional to take ownership of how products are priced, packaged, and positioned in the market. You’ll be the go-to expert on pricing strategy, collaborating closely with stakeholders across product, marketing, sales, and finance to support business growth through data-driven decisions.This is an exciting time to join a fast-paced, high-growth tech business, offering the opportunity to establish a new function, and take ownership of the area.Role & Responsibilities: Develop Pricing Models: Use customer behaviour data, market trends, and internal analysis to design scalable pricing strategies.Support Go-to-Market Teams: Partner with commercial and product functions to refine pricing tiers, offers, and deal structures.Enable Insight-Led Decisions: Build and maintain dashboards, models, and reports that track performance and uncover growth opportunities.Monitor Competitor Landscape: Stay ahead of market trends and ensure the business maintains a competitive pricing edge.Governance & Frameworks: Contribute to pricing policy, discounting governance, and internal alignment. Skills & Experience: Highly analytical with experience covering pricing strategies and commercial analyticsExperience working in a SaaS, tech, or high-growth businessData expert, advanced user of Excel, SQL, Tableau, Looker – and ideally have some Python exposure.Knowledge of SaaS pricing, especially consumption/usage-based model is desirable, but not essential.Strategic and commercially minded – able to tell the story behind the numbers and influence cross-functional teams. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Content Executive Remote-first (occasional meetups in Leeds)Looking to bring your writing to life in a purpose-driven environment? I'm partnered with a growing health tech business with an amazing track record and big ambitions.This is your chance to craft impactful content that genuinely makes a difference to people’s lives, as we help healthcare providers improve patient outcomes through smart, intuitive technology.What you’ll do: Create engaging content across blogs, social, email, PR, and thought leadership Ghostwrite for senior stakeholders Edit and proofread content for consistency and clarity Collaborate closely with marketing colleagues on contentWhat you’ll bring: Strong writing, editing, and proofreading skills Creativity, curiosity, and attention to detail Ability to manage multiple projects and meet deadlines Bonus points if you’ve worked with external agencies or have a degree in English, journalism, or similarWhy join us? Generous personal development budget Flexible, remote-first working 25 days holiday + bank holidays + birthdays off Charity days, mental health support, Medicash cover, enhanced family leave Regular socials and a dog-friendly office A benefits budget (private health, dental, gym, etc.)Please send your CV toariana@forwardrole.comif you're interested!As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Forward Role are proud to be exclusively working with JD Sports, the highly successful global ecommerce retailer, with their HQ in Bury. We are supporting with the search for their next Marketing Analyst to join a dedicated analytics team focusing on all things Campaign, Customer and Loyalty data.The Marketing Analyst will be instrumental in driving the success of campaigns run through JD’s loyalty programme, increasing customer loyalty and value to the business.You will provide insight and recommendations on how to optimise the impact of campaigns, and you will undertake customer analytics to identify and inform how JD targets the right offer, to the right customers, at the right time.The successful candidate will be a strong communicator and enjoy working collaboratively with the wider loyalty team. You will have experience of using a wide range of analytical tools to understand customer behaviour and have had experience of campaign segmentation using SQL.Location: Bury - 4 days a week in the office. Role & Responsibilities Measure the impact of loyalty campaigns and provide insight and recommendations on how to improve performance and maximise business resultsRun campaign segmentation to produce audiences and groups for targeted campaigns and CRM communicationsPerform customer analytics on the loyalty customer base to inform loyalty strategy and forecast performance of future activityCreate and maintain a repository of campaign insights and learnings and democratise these to relevant stakeholdersProvide regular reporting on campaign performance and other loyalty business processes and present findings to stakeholders at all levelsAutomate, optimise and standardise existing campaign processes whilst helping to integrate new campaign martechSupport the wider loyalty team with analysis Skills & Experience Proven experience working in a fast-paced organisation in a similar Customer / Marketing analytics roleCustomer segmentation and working with loyalty programmes is highly desirableRetail or ecommerce background, or customer focused experience is idealCommercial experience using SQL is essentialR or Python would be an advantage, but not essentialAbility to own and manage end-to-end data analytics and reporting projects  Strong communication, presentation and stakeholder managementYou will have a process improvement mindset and are happy to challenge the status quo.Ability to analyse and interpret statistical information.Ability to think strategically. If you are interested, please apply to this advert with your CV. Or get in touch with Sophie at Forward Role.As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Job title: Assistant MerchandiserLocation: Liverpool- full time office basedSalary: Up to 30kForward Role are proud to be partnering with a fast-growing sportswear and lifestyle brand, who are looking to expand their Merchandising function with the hire of an Assistant Merchandiser. You will support the Merchandiser in maximising profitability of the range through effective inventory management, driving sales through improved availability, forecasting and reduced mark downResponsibilities for this role include: Manage wholesale availability, booking and deliveriesWeekly trading analysis Raise PO's in line with buying and delivery scheduleManage monthly rebuys/availabilityManage critical path and action any changes to supplier delivery dates To be considered for this role, you must: Have previous experience within a Merchandising role, either as an Assistant Merchandiser or Merchandise Admin AssistantPossess strong communication skills both verbally and writtenBe proficient with MS ExcelHave the ability to prioritise your workload effectively As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Senior Machine Learning Engineer Location: Dublin (Hybrid)Type: Full-time, Permanent Proud to be partnered with an award-winning Irish tech company helping customer support teams deliver smarter, faster, more insightful service. Their AI-driven tools power real-time customer interactions for high-volume, B2C brands—boosting experience, insight, and efficiency across every touchpoint.They’re growing fast and looking for a Senior Machine Learning Engineer to join their Dublin-based team. This is a hybrid role where you’ll help build intelligent systems that make a real impact. What You’ll Do In this senior role, you'll: Lead end-to-end delivery of ML projects, breaking them into achievable tasks and identifying risks early. Troubleshoot and improve our ML microservices with a focus on reliability and performance. Mentor junior engineers, offering clear, constructive feedback to help raise the technical bar.  What You’ll Need 5+ years writing production-quality Python. 3+ years working with ML frameworks (e.g. PyTorch, scikit-learn). Hands-on experience with Large Language Models (LLMs). A degree in computer science, maths, or a related field. Strong mentoring skills and a collaborative mindset.   Why Join Us Work on cutting-edge AI in a fast-growing, homegrown company. We've been recognised by Deloitte, Sifted, Wired, and others for our tech and growth. Everyone shares in our success - expect share options and a bonus scheme. €2,000 annual learning budget to fuel your growth. 23 days annual leave + company-wide shutdowns + a paid sabbatical after 4 years. Health insurance, pension (Ireland-based), and a bike-to-work scheme. A genuinely supportive, down-to-earth team who know how to have the craic.   Our Values Own it: Take pride in your work, face challenges with honesty and grit. Deliver real impact: Everything we do is to make life better for our customers. Keep learning: We’re always growing, as people and as a team. Be sound: Respect, fun, and being yourself are non-negotiables here.  They're an inclusive employer that values diversity and equal opportunity. We welcome applicants from all backgrounds and ensure a discrimination-free hiring process.As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

A global household name in retail, based in Leeds, are looking for a passionate production junior to join the team as a Production Assistant. This is the perfect role for someone starting out in their career and has a love for creative/production.The role is an initial 3 month contract, which is likely to extend or become perm.Approx £150 - 170 per day.Full time, 3 days in Leeds office, 2 days from home.About the role:Assisting the Production team (editors, video AMs, producers) with administrative tasks including; Using the inhouse video platform to upload and monitor video approvals.Raising PO’s in the brands accounting system.Working with AM/Traffic Management, as well as Production teams to update on post production schedules for multiple projects/campaigns.Update and maintain the digital video library – ensuring file names are consistent and that video edits are available to the wider business.Possible help on shoots as/when required – logistics/running. About you: Ideal experience working in a similar Production Assistant role in house or agency side, but could be from a junior marketing/production background and keen to learn.Able to juggle multiple projects at one time, in a very busy environment.Proactive, with great stakeholder management skills.Excellent organisational and administrative skills.Filming/Editing skills would be great, but not essential. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Digital Channel Manager Salary: (£37K- £43K)+ Bonus 5% + Excellent Benefits Location: Warrington (3 days office / 2 days home) Job Type: Full-Time, PermanentAre you a technical SEO specialist with a passion for driving website performance and visibility? Do you thrive on leading digital optimisation across web platforms? If you're looking for your next career step in a high-impact role, this could be the perfect opportunity for you.We’re looking for an experienced Digital Channel Manager to join a leading national energy solutions business, based at their Warrington HQ. You’ll play a pivotal role in shaping and executing SEO strategy, improving front-end web performance, and ensuring our digital platforms deliver outstanding results.Key Responsibilities Lead technical SEO strategy including crawlability, indexation, Core Web Vitals and structured data.Manage day-to-day website activity using CMS platforms such as WordPress and Magento.Collaborate with developers and external agencies to implement SEO improvements.Monitor and optimise site performance through analysis, insight, and action.Champion SEO best practices across all digital projects.Support marketing campaigns through SEO-led content optimisation and implementation.Deliver regular SEO reporting and continuous performance improvement plans. Benefits Include Competitive salary + annual bonus schemeHybrid working (3 days in Warrington office, 2 days remote)25 days holiday + bank holidays + holiday buy/sell schemeLife assurance schemeCompany pensionEmployee assistance programmeCareer development & progression opportunitiesColleague discount schemeSupportive, forward-thinking culture focused on sustainability and innovation APPLY NOW! To join a market-leading, future-focused business committed to supporting the UK’s journey to net zero. Or email me elliott@forwardrole.com or call 07514950292As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Campaign Analyst - Retail | Greater Manchester | HybridReady to drive customer loyalty through data-driven insights at a leading retail brand?Want to unlock the secrets of customer behaviour using cutting-edge analytics?Looking to transform complex data into strategies that boost customer retention and revenue?We're exclusively representing a major UK retailer with significant market presence who are looking for a Campaign Analyst to join their established team. This is a fantastic opportunity to shape customer engagement strategies and optimise loyalty programme performance at scale.The Opportunity: You'll be at the heart of their customer loyalty strategy, using advanced analytics to understand customer behaviour and drive targeted campaign performance. Working closely with commercial teams, you'll translate complex data into actionable insights that directly impact customer retention and business growth.What's in it for you? Competitive salary with scope for negotiationDiscounted shoppingHybrid + flexible workingEmployee discount schemeHealthcare and pension plansFree training and development resourcesRemote interview processClear progression pathway What to expect:  Analysing loyalty programme effectiveness and recommending performance enhancementsCreating customer audience groups through data analysis to drive precision marketingActing as the analytical bridge between data science capabilities and marketing campaign teamsBuilding evidence-based recommendations for promotional strategies and customer reward frameworksModernising campaign workflows through process automation (moving away from manual approaches)Presenting analytical findings and campaign metrics to executive leadership About you:  Minimum 2+ years of analytical experience in fast-moving, results-driven environmentSQLPythonRetail industry background - particularly valuable if you've worked with customer retention or membership programmes (nice to have) Strong business acumen with ability to translate analytical findings into commercial opportunitiesOutstanding presentation abilities - confident communicating complex insights to diverse audiences from technical specialists to C-suite executivesTeam-focused mindset – excels when collaborating across functions and business units This is an excellent chance to join a successful retail operation during an exciting period of loyalty programme development. If you're passionate about using analytics to enhance customer experience and want to work in a collaborative, results-driven environment, APPLY NOW or contact alicia@forwardrole.comCampaign Analyst - Retail | Greater Manchester | HybridAs an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Paid Media Lead £50k Chester – 1 day in office (potential to be more flexible for the right candidate)Overview: A Global industry leader operating in the B2B space is looking for a commercially focused Paid Media Lead to take ownership of their cross-channel paid strategy across the UK and US markets. This is a brand new., rare opportunity that the business has never seen before to join a digitally ambitious organisation that invests heavily in Paid Media - and they’re now on a mission to bring more of that expertise in-house!The Role: As Paid Media Lead, you’ll play a pivotal role in shaping and delivering the company’s paid strategy across Search, Social, Display, Audio and Video channels. With a healthy seven-figure budget and a growing in-house capability, this role is ideal for someone confident in both execution and strategic oversight - particularly in the B2B space, where campaigns often support longer, more complex sales cycles.You’ll collaborate closely with internal teams, senior stakeholders and consultants to ensure every pound and dollar spent is delivering measurable value - whether the objective is demand generation or brand awareness.Key Responsibilities Lead the development and execution of UK and US Paid Media strategy, in line with business KPIs.Manage multi-channel campaigns across Search, Social, Display/Programmatic, Audio, and Video.Take ownership of seven-figure paid budgets, ensuring optimal allocation and performance across all platforms.Support the transition of Paid Media efforts from agency-led to in-house execution.Continually refine channel mix and campaign structure based on data-led performance insights.Collaborate with stakeholders across Digital, Brand, Product, and Creative to ensure integrated campaign planning.Lead reporting and performance analysis, using tools like Looker Studio, Excel, and native platform dashboards.Drive performance through daily optimisations, testing, and conversion rate improvement initiatives.Play an active role in improving website performance through CRO, landing page enhancements, and lead-gen tools. What We’re Looking For Strong background in Paid Media strategy, ideally with Lead Gen / B2B experienceProven ability to manage large budgets across multiple international markets.Hands-on experience across major platforms: Google Ads, Microsoft Ads, LinkedIn, Meta, YouTube, and more.A confident communicator who can engage senior stakeholders and simplify technical insights.Comfortable working collaboratively with internal teams and external consultants.A continual learner with a passion for evolving trends in Paid Media.Experience managing and developing junior team members is highly desirable. The Offer Join a digitally ambitious, marketing-led organisation with real budget and buy-in.Work in a very flexible, hybrid model from stunning offices in North Wales.Be part of a collaborative, high-performing team where your input will directly shape digital growth.Lead high-impact campaigns in both the UK and US, across a diverse media mix. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Are you a strategic thinker with a passion for product management and market-driven innovation? We’re looking for a Product Manager to lead the charge in developing and executing a visionary 2-5 year product strategy that aligns with our client’s ambitions.What You’ll Do:✔ Drive market research to uncover trends, customer needs, and competitive insights. ✔ Develop compelling value propositions that resonate with customers and fuel growth. ✔ Collaborate across engineering, design, and marketing to bring game-changing products to life. ✔ Champion the voice of the customer in every product decision. ✔ Lead go-to-market strategies, ensuring successful product launches and revenue impact. ✔ Monitor performance metrics to optimize and refine category KPIs. ✔ Build strong relationships with internal and external stakeholders, shaping partnerships for success. ✔ Stay ahead of the curve by driving innovation and embracing emerging technologies.What You Bring:Bachelor’s degree in business, engineering, or related field. 5+ years of experience in Product Management. Proven ability to analyze complex data and uncover market opportunities. Expertise in portfolio management, driving profitability and efficiency. A track record of delivering projects on time and within budget. Lighting industry experience? A huge plus! Manufacturing or built environment knowledge? We’d love to hear from you!As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

NEW EXCLUSIVE ROLE! A long-established UK product innovator - known for producing high-quality products for major global brands - is looking for a Content & Marketing Executive to help shape their digital presence and drive brand growth This is a brand new unique opportunity to join a business with a highly successful reputation, who is now moving into the DTC space. It's a chance for you to take your content skills to the next level, creating engaging content across social media, email, and web Key Responsibilities: Plan, shoot, and edit short-form video content (TikTok, Insta Reels, BTS, demos) Capture product and lifestyle photography for digital use️ Produce content for social posts, blogs, web pages, and email campaigns Create assets and manage day-to-day posting across social media channels and broader marketing channels Track content performance and contribute creative ideasWhat You'll Have: Skilled in editing platforms and confident using smartphones and professional cameras to create video/photography Strong understanding of Instagram, TikTok, and current content trends Comfortable working autonomously, bringing new ideas to the table️ Being comfortable on camera is a bonus, but not essentialWhat You'll Get: 28 days holiday including Bank Holidays, plus almost two weeks off at Christmas Free on-site parking Supportive, informal and collaborative working culture Career development, mentoring, and personal learning budget Join a tight-knit office team with ambitions to growThis is an excellent role for someone who lives and breathes content creation and wants to be part of taking an already successful brand to the next level! ✨To apply, please send your CV toariana@forwardrole.comAs an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

CRM Executive or Senior CRM ExecutiveUp to £35k + Bonus Scheme Liverpool - 100% office basedBenefits include: 26 days holiday + BH’s, free onsite gym, free parkingForward Role are partnering with one of the most exciting and fast-growing athleisure brands in the market to recruit a CRM Executive or Senior CRM Executive.This brand is making serious waves in the industry, blending fashion, sport, and outdoor wear into cutting-edge, trend-driven collections.With growth figures that are turning heads and a team made up of some of the brightest minds in marketing (including leadership with global brand experience), this is a rare opportunity to join a true disruptor.Why you should apply: Outselling one of the world’s most recognised sportswear giant’s week in, week outExplosive growth trajectory: what one of their competitors did in 10 months, they achieved in just 2Be part of a high-performing, forward-thinking marketing teamHuge potential for progression: “the sky is the limit in this business” - CMO If you’re looking for your next step in CRM within a brand that’s redefining the athleisure space, this could be the perfect move.Responsibilities: Lead the creation and execution of customer messaging across email, SMS, and app notifications, managing everything from setup to scheduling.Own the end-to-end process for email campaigns, ensuring smooth workflow from brief through to deployment.Partner with marketing teams to coordinate product announcements and promotional activities.Analyse past CRM efforts and key business moments to assess impact, and use findings to guide future communication strategies.Assist in shaping and refining a multi-channel CRM strategy, including testing new approaches and tracking competitor trends for inspiration. What you will need: 1–2 years of hands-on experience in a CRM Marketing role.Comfortable working with CRM tools or email platforms; familiarity with Klaviyo is a bonus.Detail-oriented and results-focused, with a proactive mindset and strong communication skills.Self-driven, organized, and thrives in a collaborative environment with a willingness to take initiative. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Digital Marketing Manager  £35,000 – £40,000 DOE Widnes / Speke 3 Days in OfficeWe’re a bold, fast-growing B2C eCommerce brand known for our creative campaigns, strong digital presence, and proudly LGBTQ+ inclusive culture. We’re looking for a hands-on Digital Marketing Manager to lead the charge across Meta and TikTok Ads, drive acquisition, and take paid performance to the next level.This is the perfect role for someone who’s both strategic and tactical — someone who thrives in paid platforms and knows what makes people click and convert. The Role Plan, launch and optimise Meta (Facebook/Instagram) and TikTok Ads campaigns end-to-end. Scale performance using a mix of audience testing, creative iteration and smart targeting. Collaborate with in-house creatives to produce scroll-stopping content that drives ROI. Report daily, weekly, and monthly on campaign performance and key growth KPIs. Use tools like Meta Ads Manager, Google Analytics, and TikTok Ads Manager to inform decisions. Support in wider digital strategy, from SEO and email to website optimisation and retention. Contribute to building out a growing team and testing new channels and innovations.   What You’ll Need 2+ years of direct, hands-on experience running Meta & TikTok Ads with strong results. Comfortable managing and scaling ad budgets to hit performance targets. Data-driven mindset with strong Excel / Google Sheets skills. Experience with Shopify or similar eCommerce platforms. A keen eye for performance creative and trends on social. Confidence to take full ownership of paid channels and test ideas independently. A collaborative, open-minded approach — and comfort working in a highly LGBTQ+ friendly team.   Why Join? £35,000 – £40,000 salary depending on experience. Hybrid working: 3 days onsite (Widnes/Speke), 2 days WFH. A small, ambitious team with plenty of creative freedom and ownership. A genuinely inclusive culture — this team embraces bold ideas, diverse backgrounds, and authentic expression. Staff discounts, exciting campaigns, and opportunities to grow fast.  Want to hear more??? Apply Now!As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Research & Insight Manager Hybrid & Flexible Working – South ManchesterUp to £40,000Do you want to work at the heart of a fast-paced business where your work directly influences marketing and commercial decisions?I am excited to be working with an innovative Financial Services business who are expanding their Marketing & Insights team. Forward Role is supporting in search of an enthusiastic and motivated Research & Insight Manager to join the team.In this influential role, you'll own and lead market and customer insight initiatives that fuel smarter, customer-first thinking across the business. From designing and running in-depth research to building collaborative partnerships across teams, your work will directly shape propositions, campaigns, and business plans.Role & Responsibilities: Lead the design and delivery of both qualitative and quantitative research projects (e.g., surveys, interviews, focus groups)Develop a deep understanding of customer and adviser needs, behaviours, and motivationsProactively identify and analyse external data to uncover industry trends, emerging opportunities, and competitive insightTranslate complex findings into actionable reports and recommendations that influence senior stakeholdersWork cross-functionally with Marketing, Proposition, and Commercial teams to ensure insights are embedded in business strategyDevelop and evolve insight processes to ensure robust, risk-aware delivery across all initiativesMentor and support junior team members to help grow team capabilityDrive a culture of curiosity, learning, and customer understanding across the business Skills & Experience: Proven experience in leading or managing market/customer research projectsStrong qualitative and quantitative research skillsExcellent analytical capabilities – able to extract essential insight from complex dataCompelling communication and presentation skills, with experience influencing at all levelsCollaborative mindset and confidence working with internal and external stakeholdersCommercial awareness and understanding of how insight drives business value Nice to have: Experience within the financial services sectorFamiliarity with marketing and customer strategies in regulated industriesDegree or professional qualification in marketing, business, or a related fieldRecognised market research qualification This is an exciting opportunity to step into a strategic and visible role, where your insights will directly shape the future of a growing and customer-focused organisation.As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Senior Paid Social Executive Liverpool £30,000–£35,000 DOE + Bonus + Perks In-House Brand | Performance Marketing | Paid SocialAre you a paid social specialist ready to take your skills to the next level in a fast-moving, performance-led environment? Whether you’re already working in-house or looking to step out of agency life, this is an incredible opportunity to join one of the UK’s fastest- lifestyle brands, based right here in Liverpool. Forward Role proudly placed the fantastic Paid Social Manager who has done an incredible job of growing and scaling the paid social accounts on a global scale this past 6 months, and the team is growing already!We’re partnering with this high-growth D2C business once again to find a Paid Social Executive (or Senior, depending on experience) to join their thriving in-house team.The RoleReporting into the Paid Social Manager, you’ll support the execution, optimisation, and scaling of paid social campaigns across Meta, TikTok, Snapchat, and other platforms. Your work will help shape strategy across both UK and global markets, and you’ll play a vital role in creative testing, audience segmentation, and performance analysis.Key Responsibilities Plan, launch, and manage paid social campaigns across Meta, TikTok, Snapchat, and more.Track and report on campaign performance, extracting insights to inform decisions.Build and refine audience segments to drive acquisition and retention.Support creative briefing and contribute to the development of high-performing assets.Collaborate with cross-functional teams to support localisation and regional rollouts.Apply a test-and-learn approach to optimise key KPIs like ROAS, CPA, CTR. What You’ll Need 2+ years' hands-on experience running paid social campaigns (Meta is essential; TikTok/Snapchat a plus).Data-driven mindset with the ability to turn numbers into actionable insights.A passion for performance marketing and a strong grasp of audience targeting and campaign structure.Experience working with creative teams to deliver and iterate paid assets.Highly organised and comfortable managing multiple projects at once.Bonus if you’re familiar with GA4 or other analytics tools. What’s In It for You? £30–35k salary (depending on experience)Company bonus scheme25 days holiday + your birthday off + bank holidays40% staff discountFree onsite parking with electric charging pointsChance to work in a world class buzzing, fast-paced environment with clear progression potentialBe part of a team where your work directly impacts business growth As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Paid Social ExecutiveBolton basedSalary up to £35k Forward Role are proud to be supporting one of the most prolific and highly regarded retail brands in the UK, as they continue their well-documented journey of market domination! This Online Retailer are now looking for a dynamic and passionate Paid Social Executive to join their market-leading in-house Digital team. Reporting into a talented and supportive Paid Media Manager, you will work across all major and emerging paid social platforms such as YouTube, Meta, TikTok, Snapchat etc, managing the end to end Global performance campaigns spending 7 figure budgets along the way!Working from an incredible, fully-kitted office space, you’ll be surrounded by industry leading specialists to train, develop and upskill you in all areas of paid media. If you’re a Paid Social Executive, keen to develop yourself in a ‘hands on’ role with the perfect balance of support & autonomy but haven’t had the opportunity from your current employer to do so, this may be the opportunity for you!Key responsibilities include: Demonstrate a sound understanding of all Paid Social elements, including campaign planning and best-in-class activation.Complete performance reports to a high standard, offering context and insight.Oversee the monitoring of daily delivery and performance and ensure regular optimisation of all campaign elements (segments, creative, landing pages, etc.) based on agreed campaign KPIs.Carry out daily budget checks to ensure spend phasing & performance falls in line with the agreed strategy, reacting to current trends and implement changes where necessary.Develop relationships with key partners to nurture performance growth (Facebook/Instagram, Snapchat, TikTok,Twitter, YouTube etc.)Collate data, examine and generate reports to carry out performance analysis to proactively ensure best possible results & identify opportunities. Your skills & experience: 12 months+ minimum ‘hands on’ paid social experience – either agency or in-house consideredLiterate in MS Excel, PowerPoint, Word, Office365, Google DocsEffective communication skillsAnalytical & problem solver As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Senior Account ManagerEcommerce Digital AgencyManchester City Centre-  1 to 2 days p/week in office Salary £35- £40kAre you looking to work for an award-winning international ecommerce agency with a supportive and down to earth team? This fantastic digital agency in the heart of Manchester who work with a number of well-known Retail, Beauty & B2B brands are looking for an Account Manager or Senior Account Manager to join their experienced client services team.The Team/Perks? Based in an amazingly designed office space, this agency have a flexible hybrid working policy, 1 or 2 days a week is totally fine!A close-knit, collaborative and down to earth team who understand that work/life balance is so importantFlexible working hoursCareer Development (regular training and events)Health InsuranceLots of team events and socials The Role? As Senior Account Manager you will be managing both development and digital marketing strategy across Paid Search, SEO, Social Media, and ContentWorking with client development plans to deliver long-term client relationsEnsuring profitability on client accounts, discussing scope questions and handling time managementMaintaining strong client relationships via regular contact, including face to face meetingsContributing to new business pitches for existing and new clientsDelivering monthly reports to clients observing the campaign objectives and outcomesWorking alongside the development & digital marketing teams to create strategies and campaigns that match the client’s request Do you have the following skills? Proven account management experience in an agency- ideally ecommerce or digitalExcellent communication skills and organisation skills with the ability to work in partnership with clientsAbility to multi-task and work to deadlinesExperience of successful relationship building with clients, including taking a strategic approach  If you’re looking for a new role within an agency that go the extra mile for their staff and really invest in your career development, then apply today. This is an excellent opportunity for an experienced Account Manager looking to work within a team of talented and social individuals who create award winning digital campaigns.As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Do you want to work for a rapid-growth medical business?Are you a digital-savvy marketing enthusiast with a flair for creativity and a passion for making things happen?We’re on the lookout for a sharp, energetic Marketing Executive to join our vibrant team and support day-to-day marketing operations across our exciting business divisions.This is your chance to gain hands-on experience where it truly matters—in a fast-paced, commercially driven healthcare environment where innovation and purpose go hand-in-hand.Here’s what you’ll be doing: Fuelling lead generation and campaign execution alongside the wider marketing teamOwning social media calendars (think LinkedIn, Insta, Facebook)Boosting online presence through content updates, SEO and websiteCrafting compelling email campaigns, brochures, blog posts, and digital assetsDiving into campaign performance and supporting event activitiesBecoming a go-to brand guardian, ensuring everything shared is sharp and on point We’d love to hear from you if you: Have around 2 years’ experience (internships included!)Know your way around marketing platforms like HubSpot, Mailchimp, WordPress, and Google AnalyticsAre curious, confident, and always keen to learnCan juggle multiple tasks without breaking a sweatLove working in a collaborative, can-do teamBonus points if you’ve got a background in B2B or healthcare As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Job title: Merchandiser Location: Liverpool - office based Salary: Up to £45k DOE I have partnered with a fast growing sportswear and leisure brand, who have experienced huge growth and success over the last 2 years, and are now looking for a Merchandiser to join their team. This will be a busy and fast paced role, where no two days will be the same. Responsibilities will include: Own weekly trading analysis for the business Review product and sales analysis, identifying best sellers and slow movers for the brand Plan and manage the WSSI, taking ownership of stock management and forecasting Conduct in-depth seasonal analysis  Work closely with internal teams throughout product launches, promotions and general sales To be considered for this role, you must: Have previous experience within a merchandising role, ideally within a fashion or lifestyle brand Possess strong communication skills both verbally and written Have good attention to detail  Be proficient with MS Excel and other analytical tools As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.Forward Role is operating as an employment agency.

A dynamic, fast-growing FS business are seeking an experienced FP&A Analyst to support the business through its next phase of expansion. Following a significant funding boost, the company has entered a period of record-breaking lending activity and is investing in its finance and strategy functions to keep pace with this trajectory.This role offers the opportunity to work closely with senior leadership, including the Head of FP&A, and collaborate with departments across the business. The successful candidate will play a key part in providing the financial insight needed to guide commercial and operational decisions at both a strategic and tactical level.Role & Responsibilities: Deliver high-quality, ad hoc analysis to support business decisions across departmentsMonitor and report on the progress of key initiatives aligned with budget goalsPrepare and interpret weekly KPI reports, highlighting trends and variances against targetsRecommend action plans to ensure KPIs stay on trackSupport key month-end processes, including bad debt analysis, collections performance, and investor return reportingConduct ROI evaluations, product gap analysis, and performance deep-dives to inform continuous improvement strategiesSupport budgeting processes and risk/opportunity analysisCreate and maintain Power BI dashboards tailored to stakeholder needs, working closely with data engineers to ensure data reliabilityCollaborate with the Finance team on cost analysis and accurate period-end reportingBuild and maintain strong working relationships across all teams in the business Skills & Experience: ACA, ACCA, or CIMA qualifiedStrong Excel skillsProven ability to analyse complex data and communicate insights clearlySelf-motivated and proactive, with a keen eye for identifying improvementsStrong business partnering and relationship-building skillsExperience in financial services or lending is desirable, but not essentialFamiliarity with Power BI and/or Salesforce reportingSQL exposure Benefits Package Competitive salary of £45,000–£55,000 (depending on experience)Hybrid working model (3–4 days in-office; full-time office attendance required during onboarding)25 days annual leave, plus your birthday off and all bank holidaysOption to purchase up to 5 additional holiday days per yearOn-site gym access (free)Cycle-to-work scheme As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Join a marketing team that’s redefining what excellence looks like in enterprise SaaS. A globally scaling brand trusted by some of the world’s biggest names—and they’re not just looking for someone to run campaigns. They need a strategic marketing technologist ready to lead from the front and shape the future of enterprise marketing. You’ll craft and deliver data-led, global campaigns that turn complex B2B buyer journeys into conversion-rich experiences. You’ll use cutting-edge Martech (and a healthy dose of AI magic) to drive demand, pipeline, and brand impact across industries and regions. You’ll collaborate closely with sales, product, and global stakeholders to put bold ideas into action—with performance always at the core. What You’ll Tackle Own and execute full-funnel campaigns targeting enterprise decision-makersLeverage Martech + AI to scale intelligent, hyper-personalised outreachActivate content that builds trust and drives engagement across every touchpointMeasure what matters—track ROI, optimise performance, and drive revenuePartner across the business to align marketing with sales goals and product strategyAmplify voice and authority through thought-leadership and outstanding branding  What You’ll Bring  5+ years of strategic B2B marketing (SaaS/tech preferred)Expertise in enterprise buyer journeys and ABMProven success running multi-channel, integrated marketing programsMartech pro: CRM, automation, content, analytics—you know the drillPassion for AI tools and how they reshape modern marketingStrong communicator with stakeholder management finesse  You’re Someone Who  Thinks globally, but acts with local nuanceMoves fast (but thoughtfully) and thrives in ambiguityIs always learning, testing, and staying on top of emerging tech and trendsYou’re commercially minded – You tie marketing to growth, and you speak the language of sales and revenueOwns their work, from idea to execution to results  As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Marketing Exceutive - 12 Month ContractLooking to take your marketing career to the next level?This is your chance to step into a pivotal role within a high-performing Category Marketing Team. We’re on the hunt for a proactive, detail-savvy Marketing Executive who’s ready to dive in and help shape campaigns that truly move the needle.What You’ll Be DoingFrom product launches to full-blown integrated campaigns, you’ll play a key role in bringing our category business plans to life. You’ll manage multi-channel campaigns, own the brief-to-delivery process, and partner with internal teams and external agencies to ensure seamless execution. Reporting, optimising, and keeping brand messaging sharp and consistent—it’s all in your wheelhouse.What You’ll Need to Bring 3+ years in a marketing role with a solid foundation in campaign planning and deliveryA marketing degree or equivalent qualificationExcellent project coordination and stakeholder communication skillsA flair for brand consistency, attention to detail, and a sharp eye on performance metricsB2B marketing experience? Great—but not a deal breaker This role gives you the autonomy to run with projects and the support to do your best work. You’ll collaborate with passionate marketers and business leaders, influence high-impact campaigns, and see the results of your work in real time.As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Cyber Vulnerability Engineer – eDV cleared Package - £55,000 - £95,000 (depending in experience level) Benefits – DV Bonus plus excellent benefits Relocation assistance for UK based candidates to Manchester, Cheltenham or London. Join a trusted leader in National Security technology solutions. Are you passionate about using cutting-edge cyber technology to protect the UK? Do you enjoy solving technical cyber problems and identifying vulnerabilities? As part of our client's expanding National Security division, you'll contribute to high-impact missions across AI/Data Science, Cybersecurity, Cloud, DevOps, and Platform Engineering. We're seeking inquisitive individuals who excel at dissecting technical systems, not just to understand how they work, but to identify weaknesses, assess risks, and develop mitigation strategies. What You’ll Be Doing Researching, designing, and building resilient systems to support National Security objectives. Conducting vulnerability assessments and threat modelling on software and hardware components. Reverse engineering a wide range of technologies to uncover vulnerabilities and improve security. Writing secure, high-performance code that integrates deeply with operating systems and platforms. Developing tools and solutions to identify, manage, and remediate security vulnerabilities. Working closely with cybersecurity teams to prioritize vulnerabilities and implement patching strategies. Collaborating in Agile teams to deliver innovative, secure, and robust technical solutions. What We’re Looking For Proficiency in one or more of C, C++, or C#. Familiarity with scripting and automation using Python. Experience working with Linux or Windows-based systems. Hands-on experience with vulnerability scanning tools (e.g., Nessus, OpenVAS, Burp Suite, or similar). Familiarity with CVSS scoring, vulnerability databases (e.g., NVD, MITRE ATT&CK), and risk prioritization frameworks. Understanding of patch management processes, secure configuration baselines, and compliance requirements. Awareness of secure coding practices and modern cybersecurity threats. Knowledge of principles used in Agile environments.  Clearance required Due to the nature of the clients’ work, you are required to hold an eDV level security clearance. This is an incredible opportunity to be at the forefront of National Security innovation. If you’re naturally curious, thrive in high-stakes environments, and want to make a real impact—apply today! As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.Forward Role is operating as an employment agency.

Commercial Analyst Altrincham (Hybrid: 3–4 days office-based) £35,000 – £45,000 (dependent on experience)An established and fast-growing FS Business are currently recruiting for a Commercial Analyst to support their ambitious growth journey. Backed by a newly secured funding, the company is scaling rapidly and this role is key to helping achieve its financial and strategic targets.This is an exciting opportunity to join a collaborative FP&A team that plays a central role in guiding commercial, operational, and strategic decisions across the business. The successful candidate will work closely with the Head of FP&A and key internal stakeholders to drive insight-led decision-making through meaningful data analysis, reporting and insight delivery.This is a fantastic opportunity for a commercially savvy, self-start who has a passion for data and analysis. You will have the opportunity to make an impact, drive improvements whilst growing and developing with the fast-growth of the business.Role & Responsibilities: Deliver ad hoc analysis to support decision-making across various business unitsMonitor the progress of strategic initiatives critical to meeting financial objectivesProduce and interpret weekly KPI reports, identifying performance trends and deviations from budgetRecommend and help implement action plans to align KPIs with business targetsSupport monthly reporting cycles including credit risk and collections performance, investor returns, and bad debt analysisTranslate stakeholder needs into actionable Power BI dashboards and collaborate with data engineers to ensure data accuracy and accessibilityConduct deep-dive analysis on new initiatives, ROI evaluations, product performance reviews, and customer segmentation Skills & Experience: Experience in a similar Commercial / Data Analyst roleStrong analytical mindset with a proactive and inquisitive approachAdvanced ExcelExperience creating and maintaining dashboards in Power BIAbility to communicate complex insights clearly and concisely to non-technical stakeholdersA self-starter who thrives in a fast-paced, growth-driven environmentExperience working with financial and budget data is ideal, but not essential Knowledge of SQL is advantageous but not essentialFamiliarity with Salesforce reporting and dashboards is desirable but not essential As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

 Senior Campaign AnalystHybrid - 1 day a week in the office.A leading organisation in the financial services sector is seeking a Senior Campaign Analyst to join their CRM and customer communications team.This role is ideal for someone with a strong background in campaign data analysis, audience segmentation, and performance evaluation. The successful candidate will help deliver insight-led communications that improve customer engagement and campaign performance, supporting strategic goals during a time of transformation and change.Role & Responsibilities: Develop and optimise audience selections for marketing and servicing campaigns across Email, SMS, and Direct MailAnalyse campaign results, identify trends, and provide actionable recommendations to improve future performanceSupport and mentor a junior analyst within the teamCollaborate with teams across CRM, Data Science, Product, and Technology, as well as external CRM technology partnersEnsure accurate and timely campaign execution through structured planning and reporting processesDrive continuous improvement by proposing and implementing enhancements to campaign processes and data usage Skills & Experience: Proven experience in B2C Customer Selections for commnications and campaignsData Analysis - evaluating campaign performance Strategic Recommendations - using insights to drive CRM and Campaign strategy Familiarity with data tools such as SAS, SQL, Excel, and PowerPointStrong communication and collaboration skillsExperience working in a fast-paced, data-driven environment Exposure to CRM platforms Previous experience in financial services or regulated sectors Diversity & InclusionThe company is committed to building an inclusive workplace that values diverse perspectives and backgrounds. A supportive environment where individuals are empowered to bring their whole selves to work is at the core of their culture.As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

SEO Executive Lancashire, near Preston – 3 days in office Salary up to £30k Forward Role are supporting a well-established and highly regarded retail business with a strong omnichannel presence and a reputation for investing in people and digital innovation. As part of their continued digital expansion, they’re now hiring an SEO Executive to join their growing, super-friendly & close-knit Digital Marketing team.This is a fantastic opportunity for someone with a strong foundation in SEO who’s ready to step into a fast-paced, collaborative environment where their work will make a measurable impact!The Role Sitting as part of a large, internal Digital team, the SEO Executive will help execute and optimise the brand’s organic search strategy. You'll act as the key point of contact for the SEO agency and work closely with internal teams across digital content, PR and development. From technical audits to metadata optimisation, you’ll be deeply involved in ensuring the site ranks effectively and organically attracts high-quality traffic.Key Responsibilities Serve as the day-to-day contact for the SEO agency, aligning on strategy and KPIs, working closely alongside of the Digital ManagerConduct keyword research, support campaign planning, and optimise product and landing pagesCollaborate with PR and content teams to support outreach and digital PR campaignsCoordinate implementation of technical and on-page recommendations across the websiteMonitor and report on rankings, traffic performance and SEO KPIs using GSC, GA and other toolsTake ownership of local SEO efforts (Google My Business and Bing Places), delivering regular audits and improvements What We’re Looking For Minimum of 12 months hands-on SEO experience, either in-house or agencyStrong understanding of SEO best practices across technical, content and outreachExperience using key SEO and analytics tools (e.g. Google Analytics, Search Console, SEMrush, Ahrefs)Competent in Excel and highly detail-orientedProactive and organised, comfortable managing multiple priorities Why Apply? This is more than just an SEO role. You’ll be joining a multi-award-winning employer recognised nationally for their culture, employee engagement, and values-driven leadership. With a hybrid working model and clear investment in digital growth, it’s a brilliant time to come on board.As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Data Insight AnalystManchester -  Hybrid – 3 days in office, 2 remote Up to £60,000 + great benefitsIf you're the kind of person who loves making sense of messy data, spotting patterns others miss, and turning raw numbers into real business decisions – keep reading.We’re working with a fast-growing, insights-led business that’s looking for a Data Insight Analyst with a sharp analytical mind and a genuine passion for solving complex challenges. You'll be helping teams across the company make smarter, faster, more informed decisions – and have a little fun while you’re at it.  This role isn’t just about reports – it’s about real influence. You’ll sit at the heart of the business, helping Marketing, Sales, and Operations teams better understand performance, predict outcomes, and find new growth opportunities.The ideal candidate will be commercially savvy, have a passion for unearth insights to drive growth, but also be technically strong – with data science skills covering predictive modelling and machine learning, and an interest / experience with AI is a big positive!Role & Responsibilities: Collecting, cleaning and analysing data from multiple sources to help uncover trends and tell compelling storiesBuilding dashboards and reports that are as useful as they are beautifulPartnering with stakeholders to understand their needs and deliver insights that spark real changeSpotting risks, opportunities, and the stories behind the statsUsing machine learning models and predictive analytics to support smarter decisionsAutomating routine processes with AI tools to save time for the good stuffKeeping an eye on data governance and making sure everything’s handled responsibly Skills & Experience: Experienced Data Insight Analyst – with a focus on supporting multiple teams with data driven insights to support decisions and growth Everything runs through Salesforce, this is where all the data is! So knowing your way around and how to extract that data for your analysis is key!Skilled in Python or RGreat at explaining complex stuff to non-technical peopleSuper organised, naturally curious, and a pattern-spotter at heartPassionate about AI and already experimenting with it to drive smarter workPositive, proactive, and thrives in a collaborative, fast-moving environment There is a fantastic benefits package on offer too!! Get in touch with Sophie at Forward Role for more details.As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Senior DevOps Engineer – Azure & Kubernetes Focus - Liverpool  Liverpool (Hybrid - 3 days on site)  £60,000 – £72,000 DOE + benefits  Skills: Azure AKS, Kubernetes, Terraform A forward-thinking fintech business in Liverpool is looking for an experienced Senior DevOps Engineer to play a pivotal role in delivering scalable, cloud-native infrastructure. This is a great opportunity to work in a collaborative environment driving a cloud-first, DevOps-led strategy across the organisation. As a senior member of the team, you’ll work closely with both Cloud Infrastructure and Software Engineering teams to design, support and optimise microservice-based systems running on Azure AKS and related technologies. What’s in it for you? Competitive salary of £60–72K Generous holiday entitlement (starting at 31 days including bank holidays) Enhanced maternity/paternity leave Wellbeing support including counselling, CBT programmes, and mental health first aiders Flexible benefits platform and early access to earned pay Career development support and regular recognition events  Tech Stack & Experience We're Looking For: Cloud: Strong expertise in Microsoft Azure (AWS/GCP knowledge also welcome) Containers: Solid hands-on experience with Docker, Kubernetes, and Helm IaC: Advanced knowledge of Terraform, Ansible or similar tools Scripting: Skilled in Bash, PowerShell, or equivalent CI/CD & GitOps: Experience with Azure DevOps, GitHub Actions, ArgoCD, Flux Monitoring: Exposure to Prometheus, Grafana, and alerting systems Development Ecosystem: Familiarity with .NET, Node.js, React, and Nginx a bonus Certifications like CKA or Terraform Associate are welcomed but not essential. Key Responsibilities: Lead the design and maintenance of CI/CD pipelines for software and infrastructure. Troubleshoot and resolve complex system issues in development and production environments. Collaborate on the onboarding of new software and tools into the platform. Support scalable, resilient cloud environments with modern DevOps practices. Promote GitOps deployment strategies and mentor peers in DevOps best practice. Enhance observability using tools like Prometheus and Grafana. This role is ideal for someone looking to take the next step in a DevOps career while working with a modern tech stack in a supportive, growth-focused team. Interviews are kicking off next week APPLY NOW!  Please note: Unfortunately, sponsorship is not available and you must be happy to work on site in Liverpool 3 days a week.  Senior DevOps Engineer – Azure & Kubernetes Focus - Liverpool As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.Forward Role is operating as an employment agency.

Marketing Analyst - MediaHybrid – StockportUp to £38,000 + bonusForward Role are working with an Independent Media Agency in South Manchester, who are looking for a data-savvy problem solver to help streamline media performance analysis, automate reporting, and make sense of messy datasets. If you’re comfortable with spreadsheets, and dashboards—and you enjoy tackling problems, finding ways to save time and driving consistent reporting —this is the perfect job for you!!The small agency have a strong reputation and pride themselves on having a fantastic culture. The team are hardworking, delivering unbeatable services to their varied client base! They offer an inclusive, friendly and fun working environment!Role & Responsibilities Work across media planning and buying teams to make performance data clear, consistent, and actionable.Automate reporting and dashboard creation - pulling data from client CRMs, ad platforms, and spreadsheets into something insightful.Conduct competitor analysis and support pitch work with data-driven insights.Streamline processes by improving workflows, streamlining data, and reducing manual effort.Investigate problems, ask the right questions, and deliver solutions that make an impact. Skills & Experience: Confident data analyst, ideally with experience working with marketing and/or media dataAdvanced Excel user – loves getting stuck into spreadsheets and dataBuilding and automating dashboards and reportingExperience building a consistency across dashboards and insightsAble to take scattered data (from GA, Facebook, CRMs, etc.) and turn it into clear insights.A self-starter who can tackle a problem, investigate solutions, and present findings to stakeholders.A strong communicator who can explain data in a way that makes sense to both internal teams and clients. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Digital Insight AnalystWarrington - £50,000Are you a passionate Digital Insight Analyst looking to join a high-growth Ecommerce brand?Forward Role is excited to be supporting in the search for a passionate Digital Insight Analyst.This is an exciting opportunity to play a key role in shaping digital performance for a thriving, product-led retail business with major growth plans across new product categories, digital marketing, and international markets.As a Digital Insight Analyst, you will join a newly developed and growing data function. You will the bridge between data and decision-making – providing deep insights that will shape UX, optimise conversion, and drive digital strategy across ecommerce and marketing.The role will be predominantly focusing on on-site analysis – digging in to ecommerce and website metrics, unearthing actionable insights and driving change.You will also be supporting the Performance Marketing team in understanding campaign effectiveness across different channels - using insights to make improvements and increase conversions. Analyse website and customer behaviour dataReport on key digital metrics including conversion, basket behaviour, checkout flow, and engagement.Build customer journey profiles and segment analysis to support strategic planning and conversion improvements.Develop dashboards and visualisations to help stakeholders monitor performance and spot trends.Evaluate the impact of website changes, content updates, and marketing campaigns on performance metrics.Support A/B testing initiatives to continuously drive conversion and improvements to the user experience.Provide insights that inform trading, design, and content decisions.Work closely with teams across Digital, Marketing, and Ecom to define and answer key business questions.Present data in a way that is clear and digestible for non-technical audiences. Skills & Experience: Previous experience as a Web or Digital Analyst (or similar insights driven role) – you must have experience working with website and digital data, and ideally ecommerce/retail metrics.Experience with GA4 is essentialShopify, ContentSquare and Power BI are desirableExperience building reports and dashboardsComfortable working with large data sets and turning them into actionable insights.Excellent communication skills and stakeholder management.Experience with data visualisation tools (Power BI, Tableau, etc.) is a plus. This is a fantastic role for someone ready to take the next step in their digital analytics career, joining a collaborative team at a business undergoing exciting growth! As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Senior BI Developer – Manchester | Hybrid  Are you passionate about transforming data into actionable insight? Do you thrive in environments where you can lead, mentor, and shape BI strategy? Ready to be part of a company investing heavily in modern, cloud-based data solutions?We’re supporting a business on a major data transformation journey, and they’re looking for a Senior Business Intelligence Developer to help shape their BI strategy, lead best practices, and support the move to a modern, cloud-first data platform. This is a high-impact role ideal for someone who enjoys solving complex problems, mentoring others, and driving business-wide insight through data.What You’ll Be Doing: Collaborating with stakeholders to gather requirements and design clear, actionable reporting solutionsLeading the development of scalable data models, dashboards, and visualisationsSupporting the migration of legacy processes to a new cloud-based data platformPlaying a key role in BI architecture, tooling decisions, and solution designMentoring BI developers, setting coding standards, and improving team deliveryOptimising performance, maintaining documentation, and embedding best practices What’s in It for You: Flexible hybrid working to support your work-life balanceEmployee discounts and access to savings through a rewards platformHealthcare plan including online GP servicesEnhanced pension and life assuranceAccess to mental health and wellbeing toolsShare Scheme Regular social events, charity days, and opportunities for upskilling What You’ll Need: Advanced skills in Power BI or TableauPrevious experience managing a small teamConfident liasing with stakeholders and presenting to senior management Strong SQL and experience with ETL tools (e.g. SSIS, DBT, AWS Glue)Solid understanding of data warehousing and data modelling principlesExperience with modern platforms like Snowflake or DatabricksGreat communication skills and experience working in Agile teamsA passion for data and a collaborative approach to problem-solving Bonus: Exposure to AWS (e.g. S3, Lambda), Python or R, or tools like Amazon QuickSight or ThoughtSpotFamiliarity with big data tools and data governance frameworks If you’re on the market for a new role and want to get stuck into meaningful BI projects in a business that’s genuinely investing in its data, this could be a great move. You’ll have the flexibility to work how you work best, plenty of support from a collaborative team, and the chance to make a real impact. APPLY now or email your CV to Alicia@forwardrole.com*Please note sponsorship cannot be provided for this role and you must be based in the UK*Senior BI Developer – Manchester | Hybrid  As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

A high growth, household name in retail are looking to bring on a Post Production Supervisor to join the Post Production team, working within the in-house Creative team.This is a newly created role, so there is scope to stay on after the initial contract.3 month initial contract, starting asap.£240-320 per day, outside IR35, depending on experience.2-3 days in the HQ, based in Leeds.About the role: Working with the internal Traffic Management and Production teams to manage the fast paced in house Post Production schedule. Responsible for allocating the appropriate edit resource to ensure projects are completed on time. Work with internal stakeholders to collate all assets for a video brief, including; copy, translations and video files.Manage the post-production process; from checking initial brief, gathering footage, copy, translations and any assets needed to deliver the final product. Providing regular updates to production and creative teams on the post-production timeline. Troubleshoot any technical issues that may arise during the post-production process. Ensure that the final product has met the brief, is clear and visually engaging.  About you: Strong post producer experience, can be from agency side or an inhouse team. Retail/FMCG industry experience.Solid understanding of the the technical aspects of post-production, including editing software, sound mixing, and visual effects. A working knowledge of Post Software including Premier Pro and After Effects.Excellent stakeholder manager and highly organised. Must be able to remain calm under pressure and prioritise a changing workload.  As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Paid Media LeadSalary up to £45k - potential to stretch for the right candidateYork – 3 days in, 2 days home Are you ready to take the lead on large-scale Paid Media campaigns for a fast-growing, international consumer brand?Forward Role are proud to be once again supporting an exciting global business that’s making waves in the ecommerce space, with operations across 150+ countries and a strong presence throughout Europe. They’re known for being innovative, data-led, and deeply passionate about their customers. With a multi-million-pound annual marketing budget, they’re now looking for a Paid Media Manager to take ownership of their core PPC channels – and help shape the future of performance marketing across new territories and platforms. This is a hugely exciting, brand new role that the business has never seen before – are you ready to make your mark?!The role: This is a hands-on and strategic position, where you’ll initially focus on scaling Google Ads and Microsoft Ads activity across 20+ markets. Working closely with the Head of Performance Marketing, you’ll shape and execute best-in-class campaigns, while also getting stuck into emerging channels like Paid Social, Affiliates and Marketplaces as they grow in importance.What you'll be doing: Plan, build and optimise Paid Media campaigns across Google & Microsoft AdsAnalyse campaign performance and adjust to hit key metrics (ROAS, CPA, product margin)Support the Head of Performance Marketing in growing out the wider acquisition mix, across Paid Social & AffiliatesRun A/B tests and uncover new growth opportunitiesStay on top of industry trends and bring fresh ideas to the teamSupport wider performance marketing efforts as the channel mix evolvesPlay a key role in scaling paid activity across 20+ international sites What we're looking for: Strong hands-on experience with Google Ads (Search, Shopping, etc.) – either in-house or agency sideA commercial mindset – you understand the importance of return on ad spendExperience or exposure to other paid channels like Paid Social is a bonusAnalytical thinking – confident working with large data sets and turning insight into actionSomeone proactive, curious, and excited by working in a fast-moving, high-growth business The perks: Hybrid working (3 days onsite) in a newly refurbished HQOnsite café, gym, physio & barGenerous staff discounts across premium consumer goodsMental health support, EAP & access to 30+ qualified MH first aidersGreat culture, relaxed dress code, and regular socials This is a fantastic opportunity for a performance-driven marketer to join a brand that invests in its people and its platforms. If you're ready for a new challenge and want to make your mark on a global scale — let’s chat.As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Junior BI and Data Developer – Power BI | Python | SQL - Manchester  Are you looking to break into the world of data? Looking for a business that will train and support you every step of the way? Confident in your ability to communicate with stakeholders and senior staff across departments?   A well-established retail brand is looking for a Junior BI / Data Developer to join their team. This is a great opportunity if you are looking for your first grad role or have always been looking for a chance to develop in the data space. The company offers plenty of room for growth and has continued to thrive year after year. What’s in it for you? Salary up to £30,000 DOE + bonus Benefits including life insurance, employee rewards, free onsite parking, wellbeing support + more Hybrid working from the Manchester office Social activities + retail discounts + more Paid training opportunities What they’re looking for? Degree in relevant field- economics, business, maths, computer science etc Passion for data and development Exposure to or interest in the Microsoft stack Experience with SQL, Power BI or Excel is highly sought after Clear communicator with the ability to present to Senior level and across departments The role: You’ll work closely with the Senior Developers and focus on frontend BI work. This role focuses on developing reports in Power BI and supporting the Group Data Team in maintaining a reliable and efficient data platform. With ongoing training and development, the aim is to grow this role into a Data and BI Developer capable of independently managing reporting needs across various departments and stakeholders. This a x2 stage process and interviews are commencing next week, APPLY now or email your CV to alicia@forwardrole.com *Please note you must have ILTR status in UK and the role cannot offer sponsorship* Junior BI and Data Developer – Power BI | Python | SQL- Manchester  As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.Forward Role is operating as an employment agency.

Are you passionate, data-driven and eager to grow your career in digital analytics? Forward Role are working on a fantastic opportunity for a motivated individual to join a leading marketing team as a Digital Analyst.There are some excellent benefits on offer: you will be working in a supportive and inclusive environment. It’s fast paced, and the team are growing, so you will have continuous opportunities for learning and development. Along with this, you get extensive health & wellbeing benefits from discounted gym membership to lifestyle packages…and of course staff discount!This hybrid role offers the chance to work closely with both internal stakeholders and external partners, gaining valuable hands-on experience in digital data and performance analytics.As a Digital Analyst, you'll support analytics across a diverse portfolio of brands, helping to translate digital data into actionable insights that enhance customer experience and guide strategic marketing decisions.  Role & Responsibilities: Build and manage digital tracking infrastructure to monitor user engagement across multiple brand websites.Create dashboards and analysis reports that provide insights into user behaviour, campaign results, and conversion performance.Support website and campaign optimisation through testing, data analysis, and performance recommendations.Configure analytics tools, such as GA4, to ensure accurate and reliable data collection.Collaborate closely with teams across SEO, paid media and data insight to align analytics with broader marketing goals. Skills & Experience: Experience with GA4 is essentialExperience with data visualisation tools is highly desirable (Looker, Power BI or Tableau etc)Exposure and understanding of Google Tag Management1–2 years’ experience in digital analytics or a heavily data focused digital marketing role.Analytical and curious, with a strong ability to make sense of complex data and draw meaningful conclusions.Confident communicator and stakeholder management skills – ability to communicate and present findings clearly As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Senior Data Engineer - Runcorn - £80K A growing manufacturing business in Runcorn is looking for a Senior Data Engineer to join their team. You’ll design and optimise data pipelines, ensuring efficient data flow across the business. Working closely with the wider business, you'll ensure their data warehouse efficiently delivers high-quality insights. The role also offers fantastic career progression, with the potential to move into a Head of Data Engineering role in the futureWhat's in it for you?  Salary up to £80,000 + bonus Health and wellness benefits Hybrid working from Runcorn Company discount on their products + much more  Key Responsibilities Develop and maintain ETL/ELT data pipelines using Python and SQL.Work with enterprise-level cloud platforms, ideally GCP (BigQuery, Airflow, Cloud Functions).Integrate APIs and process data from multiple sources.Design and optimise data warehouses and reporting systems.Build reports and dashboards using tools like Tableau or Power BI. Required Skills Strong experience with Python and SQL for data manipulation and automation.Expertise in cloud platforms, particularly GCP or similar enterprise-level cloud environments (AWS /Azure)Solid experience with data warehousing and ETL/ELT processes.Familiarity with APIs and data processing.Experience with Tableau or Power BI for dashboard/reporting. If you're an experienced Data Engineer with the skills to drive data solutions and are looking to join a business with huge career progression, APPLY NOW or email alicia@forwardrole.com*Please note sponsorship cannot be provided for this role*As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Test Automation Engineer | WebDriverIO | ManchesterLocation: Hybrid (3 days in the Manchester office) Salary: £55,000 per annumAre you an experienced Test Automation Engineer with a passion for driving quality in web and mobile applications?Do you have strong experience with WebDriverIO or Playwright?Are you looking for a company that offers exciting learning and development opportunities to further your career?We have an exciting opportunity for a Test Automation Engineer to join a well-established business in the fintech sector, with offices across the UK. With over 30 years of success, this company is looking to expand its team and is seeking an individual to help enhance and evolve their automation testing practices.What’s in it for you: Salary of up to £55,000Hybrid working model: 3 days in their stunning Manchester city centre office, 2 days remoteComprehensive private health & life insuranceGenerous home office setup allowance to ensure you're equipped for successCompetitive holiday allowance, with the option to buy/sell holidaysAccess to retail discounts, childcare vouchers, and other great perks Key Skills and Experience: Proven experience in test automation, including writing automated test scripts using JavaScript or TypeScriptSolid experience with WebDriverIO or Playwright for browser-based testingHands-on experience with Selenium or Appium for mobile application testingStrong understanding of CI/CD processes and tools like GitHub ActionsBackground in testing web and mobile applications, with minimal API testing requiredKnowledge of automated testing strategies for React-based projects is highly desirableAbility to work independently and as part of a collaborative team in a fast-paced environment This is an exciting opportunity to join an established company that values innovation and quality. You’ll be an integral part of the team, working on cutting-edge projects in a collaborative environment. Interviews for this role will be kicking off soon, so don’t wait – apply now!How to Apply: If you're ready to take your career to the next level with an industry leader, please submit your CV to Alicia@forwardrole.comPlease note: Due to the nature of the role, candidates must have lived in the UK for at least 5 years. Unfortunately, we are unable to offer sponsorship for this role. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

DevOps Engineer (Junior/Midlevel) – Manchester | AWS | Kubernetes | Terraform Are you passionate about cloud infrastructure and DevOps?Does your current role lack training and development opportunities?Want to join a business that can grow your career?A leading Fintech business in Manchester is looking for their next DevOps Engineer. This is an exciting opportunity to join a growing business with a huge market presence. This role will offer you the chance to upskill, and the business is passionate about continuous development. You’ll collaborate closely with the development team to manage and scale their microservices infrastructure.What’s in it for you? Salary up to £60,000Hybrid working from their stunning Manchester city centre officeTraining and development opportunitiesPrivate health and life insurance£££ towards your home working set-upGenerous holiday allowance with the option to buy/sell themRetail discounts, childcare vouchers, and more Key Skills: AWS or other cloud infrastructure (ideally certified)KubernetesTerraformLinux (desirable) The Right Candidate: Open to interviewing candidates from Junior to Midlevel for this roleHappy to consider software developers or infrastructure engineers with a strong cloud infrastructure background who are excited to start a career in DevOpsLooking for someone who is bright, with the right attitude, and excited to upskill and work with new technologies If you’re passionate about cloud infrastructure and are are ready for your next challenge... APPLY NOW or email alicia@forwardrole.com. Please note: This role cannot offer sponsorship, and candidates must be based in the Northwest. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Data Engineer – Leeds– SQL | Power BI | Azure | ETLReady to drive innovation with T-SQL and BI, shaping a cutting-edge data platform? Do you have the expertise to build and maintain complex data warehouses and Power BI solutions? Excited to solve BI challenges and support data-driven decision-making across the business?A fantastic new opportunity has arisen with a professional services company for an experienced Data Engineer. You’ll be joining a growing team with offices across the UK, committed to ambitious growth and employee wellbeing. This role is based in their Leeds office, offering hybrid working.What’s in it for you? Salary up to £60,000 DOEHybrid workingHealth AssurancePrivate Medical + Dental InsuranceDiscounted Gym + High Street DiscountsBuy + Sell HolidaysCycle to Work scheme + much more Your role will focus on developing their internal Data / BI platform and Data Warehouse services, using your skills in SQL, T-SQL, Power BI, and Azure. You’ll be confident working with Power BI and the full Microsoft BI tech stack, applying your strong T-SQL/SQL skills to support existing BI platforms and models.In addition to working with Power BI, you'll play a key role in optimising and developing the company’s Data Warehouse. This will involve designing and maintaining ETL/ELT processes, ensuring seamless data integration and efficient data flow. You’ll work with SQL Server, SSIS, and Azure Data Factory to ensure the warehouse can support large-scale reporting and analytics needs. Your T-SQL expertise will be crucial for managing complex queries and troubleshooting data pipeline issues.Key Skills: SQL / T-SQLPower BI or TableauExperience with data warehousing and ETL/ELT processesAzure If you're passionate about shaping data solutions and thrive in a fast-paced, collaborative environment, this could be the role for you. APPLY now or email alicia@forwardrole.com for more information.As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

IT Systems Support Technician Salford / 5 days on site – flexibility to choose start and finish times £32,000 + benefits including 33 days holiday Are you an experienced IT Systems Support Technician with strong problem-solving skills?Do you thrive in a fast-paced e-commerce environment?Can you help a growing company maintain smooth IT operations? Forward Role is excited to be supporting a thriving retailer based in Salford that are looking for an IT Support Technician to join their team, they’ve grown incredibly over the past couple of years and have awards to show for it!Role Responsibilities: Act as the first point of contact for technical issues and user inquiries. Resolve problems or escalate unresolved issues to higher-level support.Provide hardware support for PCs, Macs, handheld devices, printers, and networking, including configuration and repairs.Set up and maintain workstations.Monitor system performance, troubleshoot issues, and implement preventative measures.Document issues and resolutions for future reference and feedback.Liaise with third-party providers for second- and third-line support.Perform system administration, upgrades, and maintenance.Take a proactive approach to IT security and regulatory compliance. Key Skills/Experience: Proficient in IT support for various business systems, ideally in retail or e-commerce.Strong analytical and problem-solving skills.Excellent interpersonal and communication skills.Ability to train end-users, both in groups and one-on-one.Experience with Sage 200, Linnworks, or Peoplevox is advantageous but transferable skills from other systems are welcome.Experience with hardware support, system troubleshooting, and IT security. This role is 5 days on site in their stunning Salford office, you will get flexibility to choose your start and finish times.This is the perfect opportunity for an IT Support Technician who is looking for an exciting challenge within an expansive business. If you're on the market for a new role in 2025 and want to be part of an innovative team, I want to hear from you!*Please note this role will not offer sponsorship and you must already be based in the UK.APPLY now or email your CV to: Alicia@forwardrole.comAs an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.