• Is Digital Optimisation & Personalisation a passion?
• Are you looking to join a global power house brand?
• Be a part of an innovative and world class team?
• Work in a business who are truly data obsessed?
• Get discounted pizza? (I’m sold on this one!)

DOMINO'S PIZZA x FORWARD ROLE : DIGITAL OPTIMISATION MANAGER

Forward Role have exclusively partnered with Domino’s across all Digital, Product, Analytics and Marketing recruitment!

The business offer hybrid working, and you can be based from Milton Keynes or Manchester - there may be occassional travel involved.

The Product team are expanding and recruiting a Digital Optimisation Manager (CRO). You’ll be responsible for optimising the customer experience by solving customer problems whilst achieving business goals, through cycles of data-led experiments.

You’ll shape up the short-to-mid-term CRO roadmap and execute bold experiments that deliver powerful insights. You’ll then collaborate closely with other members of the Product Team to productionise winning experiments.

This is a hands-on and highly collaborative role, where you’ll be working with both internal teams and external partners to make your CRO roadmap a reality.

• Own the MVT & CRO roadmap – You’ll work closely with Product Managers and Owners, alongside key stakeholders to ensure your roadmap is strategically aligned and solving real problems.
• Own the testing process end-to-end – From shaping test plans to managing backlogs, scoping out requirements, ensuring the right measurements are in place, execution and analysis of tests, through to making roadmap recommendation based on learnings
• Lead cross-functional teams to make your roadmap a reality – This includes and coordinating a team that includes UX Research, UX Design, Digital Analysts and Developers. You’ll also manage the relationship with any dedicated CRO partners / agencies. This can also include productionising your winning tests.
• Continually improve our MVT and A/B testing capabilities – You’ll ensure that we’re keeping up with, and implementing best practice, alongside ensuring that we have the right tools and partners in place.
• Systematically document and share learnings – You’ll ensure that we have an accessible knowledge base that documents learnings, alongside presenting the results of tests in key forums to both internal and external stakeholders.
• Keep stakeholders updated and aligned – You’ll support the Product Managers/Owners in ensuring that key stakeholders are kept up to date with progress and are continually aligned around the CRO roadmap.

This is a fantastic opportunity for someone looking take their CRO career to the next level, and work on some incredibly interesting projects. If you are interested, and have the relevant experience, please get in touch with Sophie @ Forward Role Recruitment or apply to this advert.

Knowledge, Skills, Ability & Experience:

• Direct experience as a CRO Manager, or with extensive A/B testing or MVT experience
• Experience using Monetate / KIBO to a high standard, or other similar tools
• Ability to lead CRO roadmaps, and manage agency relationships
• Experience working on personalisation projects is desirable
• Highly data driven, ability to identify trends, interpret data and uncover insights
• Awareness of Agile methodologies and ways to apply the principles in practice.
• Strong commercial awareness and financially literate.
• Confident communicator who can effectively get buy-in from the team
• Can work within constraints and is aware of critical regulatory compliance that applies to QSRs and our products

As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.
Forward Role is operating as an employment agency.