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Job description

Head of eCommerce - Hybrid

An international luxury jewellery business is opening an office here in Manchester and is looking for a Head of eCommerce to lead all trading and merchandising activity.

If you're looking to join a high growth business, with a secure foundation but with a start-up vibe, then look no further.

What you'll do:

  • Devise a high level quarterly trading plan
  • Own the merchandising strategy aimed at improving conversion rate, AOV and margin
  • Work with the tech team to identify and develop solutions to enhance customer experience
  • Work with the design team to continually evolve the onsite creative experience
  • Manage promotions and measure effectiveness
  • Maximise commercial opportunities across all ecommerce platforms 

About you:

  • 4+ experience in an ecommerce trading, merchandising role, including experience as a head of department
  • Effective and proven people leader
  • Knowledgeable and hand on experience in ecommerce tools and platforms
  • Able to influence and collaborate across all business functions
  • The ability to present to senior exec team

What's on offer:

  • Competitive salary
  • Hybrid working 
  • Manchester city centre office
  • Bonus
  • 25 days holiday + bank holidays
  • Opportunity to work with a luxury, high growth business

As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.
Forward Role is operating as an employment agency.