Job description

A Multi-channel retail powerhouse, with a B2B and B2C offering, is looking for a Senior Ecommerce Manager to join their growing team in 2024. Having undergone a significant digital overhaul and with huge ambitions for the year with this role playing a pivotal part of the plans, there has never been a better time to join.

You will manage a team of 9 and will manage the entire scope of the website; trading, merchandising, optimisation, feature enhancement, the user experience etc.

If you're looking for an opportunity to get your hands on the full strategic direction of a number of websites and want scope for progression, this could be the role for you.

Responsibilities:

• Website Content Delivery and Merchandising Oversight:

Responsible for delivering website content and managing merchandising activities, including site catalogue launches, hierarchy management, category/product content, on-site search management, and optimizing trolley/checkout and non-product pages.

• Collaboration with Performance Marketing Team:

Work closely with the Performance Marketing team to optimize SEO activities, implement personalization initiatives, and ensure design cohesion.

• Optimization of Trading Performance:

Responsible for optimizing trading performance for the website and merchandising activities. Manage the Website Merchandising team, ensuring sufficient and effective resources for plan delivery, day-to-day team activities, development, and communication.

• Digital Trading Plan Oversight:

Oversee the Merchandising element of the Digital Trading Plan, ensuring it stays up-to-date and is effectively communicated across relevant parts of the business.

• Tactical Trading Opportunities/Risks Management:

React to tactical trading opportunities/risks by implementing timely activities and prioritizing existing plans against these.

• Reporting and Analysis Management:

Work with the Digital Analyst to manage the timely and effective delivery of reporting across Ecommerce and Merchandising activities, ensuring it drives actionable insights.

• Collaboration with Senior Performance Marketing Manager:

Collaborate with the Senior Performance Marketing Manager to agree on plans for merchandising and ecommerce initiatives, ensuring timely delivery.

• Key Stakeholder in Website Development:

Contribute as a key stakeholder for website development, participating in the planning of the Digital Development strategy. Specify website development needs for customer journey optimization, merchandising activity, and personalization, supporting the delivery of relevant aspects for Ecommerce activity.

• Performance Reviews and Action Proposals:

Review the previous week's performance and propose/agree on actions for the upcoming week. Daily, review sales, identify areas of weakness, propose and take action to increase sales, and ensure optimal stock availability.

What we are looking for:

• Teamwork and Collaboration:

Recognizes the importance of working collaboratively across the business, adept at getting things done cross-functionally.

• Planning and Organizing:

Understands own and business priorities, plans effectively, monitors progress, investigates roadblocks, and develops contingencies.

• Communication:

Communicates openly and effectively, ensuring clear and concise messages. Adapts content and style to aid understanding.

• Drive and Motivation:

Focuses on results and desired outcomes, takes ownership for completing tasks, and ensures the job gets done.

• Decision-making:

Considers available information, identifies options, and makes timely and well-reasoned decisions.

• Problem Solving:

Anticipates problems, weighs up alternatives, and arrives at reasonable decisions.

• Adaptability:

Changes behavioral style or approach when necessary, responds to change positively, and willingly learns new ways to achieve objectives.

Skills:

• Proven Merchandising Experience:

Proven experience in running the online merchandising program for a website with £100+ million revenue and a large product range.

• Team Management Skills:

Successful experience in managing a team of 4 or more.

• Commercial Acumen:

Possesses a commercial drive with a keen understanding of how to impact the bottom line.

• Experience in Fast-Paced Growth Environments:

Experience working in a fast-paced growth environment.

As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.
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