Job Opportunity: Digital Personalisation Manager
Location: North West England (Hybrid flexibility may be considered)
Salary: Competitive + Benefits
Contract Type: Full-Time, Permanent
Are you a skilled leader with a passion for print and personalisation? We're working with a forward-thinking and dynamic client in the consumer goods space who is looking to appoint an experienced Digital Personalisation Manager to lead the production and delivery of high-quality, customised products.
In this pivotal role, you will oversee the end-to-end management of personalised and print-based production processes, ensuring operational excellence, quality assurance, and customer satisfaction. This is an exciting opportunity for someone who thrives in a fast-paced environment, is technically proficient in UV printing and engraving, and is motivated by continuous improvement.
Key Responsibilities:
- Lead and manage the personalisation and print production team, ensuring orders are fulfilled with precision and efficiency.
- Calibrate and maintain print and engraving machinery to ensure colour and quality consistency.
- Implement robust quality control standards to maintain brand integrity.
- Manage stock levels for materials, inks, and supplies.
- Identify and troubleshoot production issues to minimise downtime and waste.
- Research and evaluate new techniques, machinery, and software to drive innovation.
- Collaborate with suppliers to source the best materials and solutions.
- Provide training and development for staff, promoting a culture of learning and high performance.
- Oversee workload planning and resource allocation, especially during peak periods.
- Work alongside senior management and operations to support business goals.
- Liaise with customer service to address and resolve custom order enquiries or concerns.
- Remain up to date with industry developments to maintain a market-leading position in personalisation.
Candidate Profile:
- Proven experience managing teams in a print, personalisation, or production environment.
- Hands-on expertise with UV printing equipment is essential.
- Strong understanding of workflow planning, KPIs, and performance metrics.
- Excellent problem-solving skills and mechanical aptitude for machinery maintenance.
- Confident communicator with an approachable and collaborative leadership style.
- Well-organised with excellent time management and administrative skills.
- Adaptable and resilient, capable of managing multiple priorities under pressure.
- Previous experience using a Warehouse Management System (WMS) is advantageous.
This is a fantastic opportunity for a seasoned production leader to make a significant impact in a company that values innovation, customer satisfaction, and operational excellence.
Interested?
If you have the experience and ambition to take on this exciting challenge, please get in touch today for a confidential conversation.
As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.
Forward Role is operating as an employment agency.
APPLY HERE.
