Data.

Are you passionate, data-driven and eager to grow your career in digital analytics? Forward Role are working on a fantastic opportunity for a motivated individual to join a leading marketing team as a Digital Analyst.There are some excellent benefits on offer: you will be working in a supportive and inclusive environment. It’s fast paced, and the team are growing, so you will have continuous opportunities for learning and development. Along with this, you get extensive health & wellbeing benefits from discounted gym membership to lifestyle packages…and of course staff discount!This hybrid role offers the chance to work closely with both internal stakeholders and external partners, gaining valuable hands-on experience in digital data and performance analytics.As a Digital Analyst, you'll support analytics across a diverse portfolio of brands, helping to translate digital data into actionable insights that enhance customer experience and guide strategic marketing decisions.  Role & Responsibilities: Build and manage digital tracking infrastructure to monitor user engagement across multiple brand websites.Create dashboards and analysis reports that provide insights into user behaviour, campaign results, and conversion performance.Support website and campaign optimisation through testing, data analysis, and performance recommendations.Configure analytics tools, such as GA4, to ensure accurate and reliable data collection.Collaborate closely with teams across SEO, paid media and data insight to align analytics with broader marketing goals. Skills & Experience: Experience with GA4 is essentialExperience with data visualisation tools is highly desirable (Looker, Power BI or Tableau etc)Exposure and understanding of Google Tag Management1–2 years’ experience in digital analytics or a heavily data focused digital marketing role.Analytical and curious, with a strong ability to make sense of complex data and draw meaningful conclusions.Confident communicator and stakeholder management skills – ability to communicate and present findings clearly As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Forward Role is looking for a Business Insight Analyst who is a Tableau whizz to join a well-established and highly successful property business! The Stockport based company have always been forward-thinking and innovative with its use of technology and data, to provide the best possible service and products to their customers. The company have always been at the forefront of technology to support their customer's objectives. The next stage of development will be driven by new and fresh insight into all activities, using the latest data gathering software tools, to help and support the directors speed up their growth targets, over the coming years. The Business Insight Analyst will have the opportunity to grow and develop within the role and business, helping to building and shape the function moving forward and really putting your own mark on things. The role is critical the growth of the business, through analysis and insights to drive decision making, which is critical to our future success. Your goal will be to provide access to all data sources, empowering all the senior members of the management team, with insight and overviews of the current data but also develop their ability to gain their own insight from the data provided. You will be responsible for sourcing, integrating, and analysing data from multiple systems and platforms, including internal databases, third-party tools, and external data sources, to create a cohesive, accurate, and insightful view of business performance. This role will be reporting into the CEO and will play a critical role in helping to shape business strategy and drive growth. Roles & responsibilities: Using Tableau to look to bring data to life, with dynamic views, helping teams truly understand what great looks like with data lead insight. Gaining insight into marketing activities and linking with web traffic, leads and sales. Performance management insight – analysing opportunities and results. Financial insight and analysis to measure overall business performance. Working with external data to deliver competitor/market analysis, and identify opportunities for growth. Develop reporting for all data to enable a clear view across the whole business. Skills & experience: Advanced Tableau experience is essential Experience working with Salesforce (Marketing Cloud and Sales Cloud) Advanced Excel experience is essential Exposure to Google Analytics would be desirabe, but not essential A confident self-starter, who loves problem solving! Strong communication skills, experience presenting findings to stakeholders Attention to detail and strong commercial acumen Initially this role will be 5 days a week in the office - longer term there will be flexibility of 2-3 days working from home. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.Forward Role is operating as an employment agency.

Senior Data Engineer - Runcorn - £80K A growing manufacturing business in Runcorn is looking for a Senior Data Engineer to join their team. You’ll design and optimise data pipelines, ensuring efficient data flow across the business. Working closely with the wider business, you'll ensure their data warehouse efficiently delivers high-quality insights. The role also offers fantastic career progression, with the potential to move into a Head of Data Engineering role in the futureWhat's in it for you?  Salary up to £80,000 + bonus Health and wellness benefits Hybrid working from Runcorn Company discount on their products + much more  Key Responsibilities Develop and maintain ETL/ELT data pipelines using Python and SQL.Work with enterprise-level cloud platforms, ideally GCP (BigQuery, Airflow, Cloud Functions).Integrate APIs and process data from multiple sources.Design and optimise data warehouses and reporting systems.Build reports and dashboards using tools like Tableau or Power BI. Required Skills Strong experience with Python and SQL for data manipulation and automation.Expertise in cloud platforms, particularly GCP or similar enterprise-level cloud environments (AWS /Azure)Solid experience with data warehousing and ETL/ELT processes.Familiarity with APIs and data processing.Experience with Tableau or Power BI for dashboard/reporting. If you're an experienced Data Engineer with the skills to drive data solutions and are looking to join a business with huge career progression, APPLY NOW or email alicia@forwardrole.com*Please note sponsorship cannot be provided for this role*As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Customer Experience Manager South Manchester - Hybrid£50,000 Be part of a dynamic and customer-focused environmentEnhance customer experiences and drive business improvementsPlay a key role in shaping customer experiences and business successConnect strategy, technology, and marketing to deliver real impactEnjoy opportunities for growth and professional development. Forward Role are working with a dynamic business looking for a Customer Experience to act as the voice of the customer, ensuring their needs are understood and prioritised across the business. You’ll collaborate with teams across Sales, Marketing, and Technology to optimise customer journeys, improve engagement strategies, and support business growth.Role & Responsibilities: Customer Advocacy – Represent the voice of the customer, ensuring their needs drive business decisions.Cross-Functional Collaboration – Work closely with Sales, Marketing, and Technology teams to align processes, strategies, and solutions.Business Requirements & Process Enhancements – Define, document, and support system and workflow improvements.Customer Journey Mapping & Analysis – Analyse and optimise the end-to-end customer journey, identifying key touchpoints for improvement using data-driven insights.Customer Feedback Management – Implement effective systems to gather, analyse, and act on customer feedback to enhance service quality and satisfaction.E-Reputation Management – Monitor and manage the company’s online reputation, ensuring positive customer perceptions and addressing issues promptly.Issue Resolution – Lead efforts to resolve customer issues efficiently, collaborating with cross-functional teams to ensure timely solutions.Customer Research & Persona Development – Conduct in-depth customer research to develop personas and tailor experiences to diverse client needs.Root Cause Analysis – Identify the underlying causes of customer issues and implement preventive measures to enhance satisfaction.Customer Satisfaction Metrics – Establish and track key performance indicators (KPIs), providing regular reports and actionable insights.Compliance & Ethics – Ensure all customer experience initiatives align with industry regulations, compliance standards, and ethical guidelines. Skills & Experience Experience in a Customer Experience, Business Analyst, or similar role.Strong understanding of customer journey mapping and engagement strategies.Excellent communication and stakeholder management skills.Analytical mindset with the ability to turn data into meaningful insights.Ability to work collaboratively and influence positive change.A proactive approach to problem-solving and continuous improvement. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Data Engineer – Leeds– SQL | Power BI | Azure | ETLReady to drive innovation with T-SQL and BI, shaping a cutting-edge data platform? Do you have the expertise to build and maintain complex data warehouses and Power BI solutions? Excited to solve BI challenges and support data-driven decision-making across the business?A fantastic new opportunity has arisen with a professional services company for an experienced Data Engineer. You’ll be joining a growing team with offices across the UK, committed to ambitious growth and employee wellbeing. This role is based in their Leeds office, offering hybrid working.What’s in it for you? Salary up to £60,000 DOEHybrid workingHealth AssurancePrivate Medical + Dental InsuranceDiscounted Gym + High Street DiscountsBuy + Sell HolidaysCycle to Work scheme + much more Your role will focus on developing their internal Data / BI platform and Data Warehouse services, using your skills in SQL, T-SQL, Power BI, and Azure. You’ll be confident working with Power BI and the full Microsoft BI tech stack, applying your strong T-SQL/SQL skills to support existing BI platforms and models.In addition to working with Power BI, you'll play a key role in optimising and developing the company’s Data Warehouse. This will involve designing and maintaining ETL/ELT processes, ensuring seamless data integration and efficient data flow. You’ll work with SQL Server, SSIS, and Azure Data Factory to ensure the warehouse can support large-scale reporting and analytics needs. Your T-SQL expertise will be crucial for managing complex queries and troubleshooting data pipeline issues.Key Skills: SQL / T-SQLPower BI or TableauExperience with data warehousing and ETL/ELT processesAzure If you're passionate about shaping data solutions and thrive in a fast-paced, collaborative environment, this could be the role for you. APPLY now or email alicia@forwardrole.com for more information.As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Data Engineer – Manchester – T-SQL | Power BI | Azure | ETLReady to drive innovation with T-SQL and BI, shaping a cutting-edge data platform? Do you have the expertise to build and maintain complex data warehouses and Power BI solutions? Excited to solve BI challenges and support data-driven decision-making across the business?A fantastic new opportunity has arisen with a professional services company for an experienced Data Engineer. You’ll be joining a growing team with offices across the UK, committed to ambitious growth and employee wellbeing. This role is based in their Manchester office, offering hybrid working.What’s in it for you? Salary up to £60,000 DOEHybrid workingHealth AssurancePrivate Medical + Dental InsuranceDiscounted Gym + High Street DiscountsBuy + Sell HolidaysCycle to Work scheme + much more Your role will focus on developing their internal Data / BI platform and Data Warehouse services, using your skills in SQL, T-SQL, Power BI, and Azure. You’ll be confident working with Power BI and the full Microsoft BI tech stack, applying your strong T-SQL/SQL skills to support existing BI platforms and models.In addition to working with Power BI, you'll play a key role in optimising and developing the company’s Data Warehouse. This will involve designing and maintaining ETL/ELT processes, ensuring seamless data integration and efficient data flow. You’ll work with SQL Server, SSIS, and Azure Data Factory to ensure the warehouse can support large-scale reporting and analytics needs. Your T-SQL expertise will be crucial for managing complex queries and troubleshooting data pipeline issues.Key Skills: SQL / T-SQLPower BI or TableauExperience with data warehousing and ETL/ELT processesAzure It's an exciting time to join the business as they look to grow out the Data team. If you're passionate about shaping data solutions and thrive in a fast-paced, collaborative environment, this could be the role for you. APPLY now or email alicia@forwardrole.com for more information.Data Engineer – Manchester – SQL | Power BI | Azure | ETLAs an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.