Technology.

3rd Line Support Engineer / Solutions Engineer – London (central)– Hybrid-  £48K DOE A growing MSP specialising in the media industry is expanding their technical team. Supporting over 5,000 users and 100 businesses from their London base, they've built their reputation on delivering quality service and fostering a genuinely collaborative culture. They're now looking for a Solutions Engineer with solid 3rd line experience to join their infrastructure team, reporting directly to the Head of Infrastructure. This is a proper 3rd line position where personality and approach matter just as much as technical ability. What's in it for you? Salary of up to £48,000 DOE Hybrid working- (Tuesday to Thursday) and two days working remotely. You'll spend your first month predominantly in the office to embed properly with the team, then settle into a pattern of three days in the office. £££ towards professional development. Quarterly and annual staff awards Funded social events Key skills: Backup solutions experience, particularly around Veeam and data recovery. Hybrid environment expertise covering on-premises infrastructure, cloud platforms and the integration between the two. Networking knowledge including TCP/IP, VLANs, VPNs and routing protocols. Day to day: You'll be the escalation point for junior engineers whilst working on client projects and infrastructure upgrades across their diverse creative client base. Providing senior technical support both remotely and on site, managing server configurations and virtual environments using Hyper-V, and overseeing enterprise backup solutions. You'll work on client networks ensuring configurations are sound, lead implementations of cloud services like Microsoft 365 and Intune, and contribute to infrastructure projects including system migrations and server virtualisation. Documentation is taken seriously, as is maintaining strong client relationships and managing expectations effectively. Other core technical areas include: Windows Server management covering Active Directory, DNS, DHCP and Group Policies Cloud storage solutions like Lucidlink and Egnyte MDT for OS deployment Security tools such as Microsoft Defender, Sophos or Bitdefender. If you're looking to join a company where they will invest in your development, growing impressively and working with some genuinely interesting clients, this is worth a conversation. This is a 2-stage process, interviews are due to take place next week… APPLY NOW or email Alicia@forwardrole.com 3rd Line Support Engineer / Solutions Engineer – London (central)– Hybrid-  £48K DOE As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.Forward Role is operating as an employment agency.

Cyber and Information Assurance Security Consultants Salary: £50,000 - £85,000 + bonusLocation: Cheltenham, Gloucester (Hybrid Working)Clearance Required: eDV clearance Join a Leading Consultancy Driving National Security Innovation FR Secure is partnering with a rapidly expanding consultancy that delivers cutting-edge cyber and information assurance solutions for high-security government and industry clients. We're looking for multiple Cyber Security & Information Assurance Consultants to support long-term, mission-critical programmes in the National Security sector. Your Role As a Cyber Security & Information Assurance Consultant, you will: Deliver expert security advice for BAU, technical refresh, and new project initiatives. Implement and improve governance models aligned with client business needs. Identify cyber risks and propose risk-based mitigation strategies. Conduct compliance assessments across systems and processes to evaluate cyber and information assurance posture. Develop, refine, or review security policies and procedures to align with corporate and regulatory standards. Build strong relationships with clients and internal teams to enhance the value of Cyber Security & Information Assurance services delivered. What You Bring We're looking for people who can make a real impact. You should have: Proven experience in Cyber Security & Information Assurance within Defence or UK Government environments. Strong understanding of risk management frameworks Familiarity with government and defence security standards such as: HMG/NCSC IA Policies and Guidelines JSP440 and other MoD IA standards Cyber Essentials NIST, NIS-D You will ideally hold CISM / CISSP or similar higher level recognised and current Information Security or Assurance certification Excellent stakeholder communication skills - you can clearly explain complex security concepts to both technical and non-technical audiences. Security Clearance Due to the highly sensitive nature of the work, all applicants must hold valid eDV clearance. Ready to advance your career in national security? As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.Forward Role is operating as an employment agency.

We're seeking an Infrastructure Engineer to join an ambitious technology function supporting secure, mission‑critical environments for well‑known clients. Infrastructure Engineer Salary: £40,000 - £55,000 plus a strong benefits packageSecurity Clearance: SC clearance required (with eligibility for DV)Location - Cheltenham Role Overview This position offers a broad technical scope, working across on‑premise, cloud, and hybrid platforms while helping to evolve infrastructure through automation, modern tooling, and best practice. You'll be hands‑on, technically curious, and comfortable collaborating with DevOps and security specialists to improve resilience, performance, and scalability across the estate. Key Responsibilities Design, deploy, and maintain physical and virtual server environments Administer cloud and hybrid platforms using AWS, Azure, and/or GCP Support and troubleshoot enterprise networking technologies including firewalls, VPNs, routing, switching, and load balancing Manage identity, access control, and authentication services in line with security standards Create and maintain scripts and automation to streamline infrastructure operations Implement and support monitoring, logging, and alerting solutions to enhance system reliability Maintain backup, disaster recovery, and business continuity capabilities Investigate and resolve infrastructure incidents, performing root cause analysis where required Work closely with DevOps, cyber security, and application teams on ongoing improvements and project delivery Skills & Experience At least 2 years' experience in an Infrastructure, Systems, or Platform Engineering role Strong administration skills across Windows and/or Linux environments Practical experience with virtualisation technologies such as VMware, Hyper‑V, or KVM Solid understanding of networking fundamentals including DNS, DHCP, TCP/IP, and VLANs Scripting ability using tools like PowerShell, Bash, or Python Hands‑on experience with cloud services, particularly AWS and/or Azure Exposure to monitoring and observability platforms such as Splunk, Datadog, or Nagios Good understanding of infrastructure security concepts and best practices Experience using Infrastructure as Code and automation tools (e.g. Terraform, Ansible, CloudFormation) Familiarity with enterprise storage and backup solutions, including SAN/NAS technologies As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.Forward Role is operating as an employment agency.

Job Title: Youth Support Worker Trainer Location: London (3–4 days per month in person) Salary: £35,000–£40,000 per annum (pro-rata/consultancy style)About the Role We’re looking for an experienced Youth Support Worker Trainer to deliver high-quality training and development to front-line youth support workers across London. This is a flexible role with focused in-person delivery 3–4 days per month, complemented by remote preparation and coaching.You’ll be a confident trainer and practitioner, able to bring youth work theory and practice to life, and support professionals to grow in confidence and capability.What You’ll Do Deliver engaging, relevant training sessions to youth support workers and related practitioners Translate real-world practice into classroom and workshop settings Provide constructive feedback and coaching to learners Contribute to curriculum development and materials that reflect current practice Support evaluation and continuous improvement of training provision Who We’re Looking For You must hold either: A JNC-recognised Youth Work qualification (Level 3 Diploma or Degree) OR A Degree in a related field (e.g., Community Development, Social Work) with strong youth work experience In addition: Solid experience of frontline youth work practice Proven ability to train, coach, and influence adult learners Excellent communication and facilitation skills Credible, professional approach with a passion for youth development Why Join Meaningful work supporting youth professionals and positive outcomes for young people Flexible delivery pattern focused on impact not hours Collaborative and supportive network of professionals How to Apply Submit your CV and a brief cover note outlining your training experience and youth work background.As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Technical Author - Defence & Engineering Sector Location - Hampshire / Hybrid Full-time - PermanentSalary - £70,000 - £85,000 + excellent benefitsClearance - SC Cleared and eligible for DV clearance A well-established defence and engineering consultancy is seeking a skilled Technical Author to join its expanding technical documentation team. This is a key opportunity to contribute to the development of high-quality publications that support some of the UK's most advanced military and commercial systems. The ideal candidate will have a strong foundation in technical writing, excellent communication skills, and a detail-oriented mindset. This role is well suited to someone with a background in engineering, defence, or aerospace who enjoys turning complex technical information into clear, user-friendly content. Main Responsibilities As a Technical Author, your duties will include: Writing and maintaining technical documentation across military and commercial domains. Translating complex engineering data into accessible and compliant documentation. Working closely with subject matter experts to gather, clarify, and validate technical content. Managing multiple documentation projects within agreed timescales and budgets. Creating documentation in line with relevant industry and MoD standards (e.g. S1000D, Joint Service Publications, JSPs,). Take ownership of Technical Publications Support the technical authoring of bid/tender/quote submissions Applying structured authoring techniques and maintaining consistency across documents. Liaising with clients to ensure specifications and expectations are met. Required Skills/Experience Proven experience as a Technical Author, ideally in defence, aerospace, or engineering. Experience of the application of through-life support standards such as DEF STAN 00-600, 00-40, 00-42, Mil Std 217F and KiD Knowledge of MoD documentation formats, including AESPs, APs, and BRs. Ability to communicate complex technical content clearly and concisely. Strong planning, organisation, and time management skills. High attention to detail and a methodical approach. Experience working with structured authoring and documentation standards. Experience creating or editing technical illustrations and integrating visual content. Additional Requirements Willingness to undergo DV clearance if not already held. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.Forward Role is operating as an employment agency.

Cyber Security Trainer (CISM & CCNA) Location: Remote (occasional travel to Wolverhampton – travel & accommodation paid) Salary: £55,000 – £60,000 per annum Job Type: Full-Time, PermanentWe are working with an established IT and digital training provider who is looking to appoint an experienced Cyber Security Trainer on a permanent basis.This is a primarily remote role, with occasional on-site delivery or team sessions in Wolverhampton. All travel and accommodation will be fully covered.The Role You will be responsible for delivering high-quality Cyber Security training to adult learners and professionals, ensuring strong learner engagement and successful certification outcomes.Key Responsibilities Deliver instructor-led training for CISM and CCNA programmes Support learners through structured learning, labs, and assessments Adapt delivery for virtual and occasional classroom environments Ensure training aligns with current industry standards and best practice Track learner progress and provide feedback where required Essential Requirements ISACA-approved Trainer status Proven experience delivering CISM training Proven experience delivering CCNA training Strong communication and presentation skills Experience training adult or professional learners (virtual or classroom) What’s on Offer Salary between £55,000 – £60,000 Mostly remote working Paid travel and accommodation for Wolverhampton visits Secure, permanent role with a growing training provider Apply Now If you are an experienced Cyber Security Trainer looking for a stable, remote-first permanent role, we’d love to hear from you.As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

We are seeking an experienced Embedded Software Engineer to join a highly skilled engineering team developing advanced real-time embedded systems across the domains of Position, Navigation and Timing (PNT), RF communications, and sensor technologies.   Senior Embedded Software Engineer - Real-Time Systems (PNT, RF & Sensors) Location: Hampshire / hybridSalary: £70,000 - £80,000Job Type: Permanent / Full-time Security Clearance - You will already hold an active SC clearance or be willing to go through the process. This is a senior-level role combining hands-on embedded software development with opportunities for technical leadership. You will work on cutting-edge electronics platforms supporting robust navigation, communications, and sensing systems, contributing across projects ranging from early-stage prototypes to full product development. The role offers exposure to complex, mission-critical technologies including communications systems, radar, ground surveillance, GNSS resilience, anti-jam and anti-spoofing solutions, and long-range navigation platforms. Key Responsibilities As a Senior Embedded Software Engineer, you will: Capture and refine embedded software requirements and system specifications Design, implement, and verify efficient real-time embedded software solutions Develop bespoke data processing and control algorithms Apply advanced DSP techniques within robust PNT and sensor systems Contribute to rapid prototyping for urgent operational requirements Support the full product lifecycle from R&D through to deployment and support Provide technical leadership within project teams and customer engagements Participate in system integration, validation, and acceptance testing Essential Skills & Experience You will ideally have: Strong proficiency in C and/or C++ for embedded and real-time systems Experience developing software for embedded operating systems and real-time platforms Knowledge of System on Chip (SoC) architectures and Software Defined Radio (SDR) platforms Experience with modern DevOps practices and collaborative development workflows Understanding of Digital Signal Processing (DSP) algorithms Experience modelling or simulating algorithms using MATLAB and/or Python Strong collaboration skills across system design, integration, and verification teams BSc/BEng, MSc or equivalent in Embedded Systems, Electronics, Software Engineering, or Computer Science Desirable Experience Experience in one or more of the following would be beneficial: Embedded systems security and secure software design Electronics design and hardware bring-up FPGA firmware development Open-source frameworks such as OpenCPI Defence, aerospace, or high-reliability domains Position, Navigation and Timing (PNT), Electronic Warfare, RF, radar, or sensor systems As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.Forward Role is operating as an employment agency.

We are recruiting several Software Engineers to join a high-performing engineering team developing advanced software solutions for products in the RF communications and sensor systems domain. Software Engineers - multiple opportunities Location: Hampshire / hybridSalary: £60,000 - £75,000Job Type: Permanent / Full-time Security Clearance - You will ideally hold an active SC clearance or be willing to go through the clearance process. We are recruiting several Software Engineers to join a high-performing engineering team developing advanced software solutions for products in the RF communications and sensor systems domain. This role offers the opportunity to work across the full software development lifecycle, contributing to the design, implementation, and verification of complex, mission-critical systems within an agile environment. Depending on your background and interests, the position can focus on modern user interface development or embedded software engineering. Key Responsibilities As a Software Engineer, you will: Design and develop software components for complex RF and sensor-based products. Implement and test software within an agile, cross-functional team. Collaborate closely with Product Owners, System Architects, and engineers. Contribute to technical decision-making and trade-off analysis. Maintain and enhance existing systems while supporting future product development. (If applicable) Provide technical leadership and line management support to junior engineers. Essential Skills & Experience You will ideally have: Experience developing software across the full product lifecycle, from concept through to deployment Knowledge of sensor systems and/or communication systems Strong understanding of modern software architecture principles Experience with scientific computing, signal processing, or algorithm implementation Proficiency in multiple programming languages such as C++, C#, and Python Experience working in agile development environments (Scrum, Kanban, etc.) Familiarity with modern development tools including Git, GitLab, and VS Code A degree (BSc/BEng, MSc or equivalent) in Software Engineering, Computer Science, Electronics, or a related discipline Desirable Experience Experience in one or more of the following would be advantageous: Modern UI/UX design and development Embedded software development, cross-compilation and deployment Linux systems, kernel drivers, and low-level development DevOps practices, CI/CD pipelines, containerisation (Docker) Technical leadership, mentoring, or line management   As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.Forward Role is operating as an employment agency.

A growing IT training provider is seeking a Fundamentals IT Trainer with active Microsoft Certified Trainer (MCT) status to deliver high-quality, beginner-focused IT training to learners who are starting or transitioning into technology careers. Location: Harlow, Essex (In-house role with a mix of classroom and live online delivery)Job Type: Full-time, PermanentSalary: £32,000 – £36,000 per annum About the Role This is an in-house role based in Harlow, combining classroom delivery and live online training. The role is heavily focused on foundational IT concepts, so the ability to explain technical topics clearly and simply is essential. You will play a key role in delivering structured training programmes and supporting learners throughout their learning journey. Key Responsibilities As an IT Trainer, you will: Deliver engaging classroom-based and live online training sessions Deliver Microsoft fundamentals training, including: AZ-900 – Microsoft Azure Fundamentals SC-900 – Security, Compliance & Identity Fundamentals DP-900 – Microsoft Data Fundamentals AI-900 – Microsoft AI Fundamentals Deliver introductory training in Networking and SQL Provide 1-to-1 learner support sessions to reinforce learning and confidence Support learners with labs, study guidance, and progression planning Contribute to the development and continuous improvement of training materials Work closely with internal teams to ensure a high-quality learner experience In-House Learner Support When classes are not running, you will provide training-aligned learner support, including: Lab guidance and learning support Light phone and email-based learner assistance This is not a call-centre or IT helpdesk role. All support is focused on learner progression and outcomes. Skills & Experience We are looking for someone who has: Active Microsoft Certified Trainer (MCT) status (essential) Strong IT fundamentals across cloud, security, networking, or data Confidence delivering training to entry-level and career-switcher audiences A clear and engaging delivery style A supportive, learner-focused approach Experience in training, teaching, or mentoring (preferred)   Salary & Benefits £32,000 – £36,000 per annum 22 days annual leave + bank holidays Paid travel expenses Funded certifications and continuous professional development Supportive, growth-focused working environment As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.Forward Role is operating as an employment agency.

Cloud Engineer (National Security) Level SFIA 4 to 5 (Senior) Multiple UK Locations (NS hubs) Hybrid pattern with high-side site attendance £70,000 to £130,000 depending on level/experience This team is quietly building something interesting inside a major National Security programme. They’re early. They’re growing. They want Cloud Engineers with NS expeirence who can actually communicate as well as they build. You’ll be part of a small, product-focused group that sits between users, delivery teams, and some deeply complex environments. If you like being the person who can translate what’s needed into what’s technically possible, you’ll do well here. What you’ll be doing • Automating how applications and infrastructure get provisioned, configured, and deployed inside a highly secure environment• Working as part of a multi-discipline product team rather than a “ticket-factory” platform group• Building with AWS tooling, IaC, containers, CI and automation pipelines• Improving processes, pipelines and guardrails so the whole team delivers faster and safer• Being the calm, clear communicator who can represent engineering decisions to a tricky but appreciative customer base The tech you’ll work with   AWS CloudFormationAmazon ECSDockerKubernetesDroneCI (or similar)GitHub / GitLabAdvanced Linux and scriptingAnsibleSecurity best practice (authn, headers, container security, etc)AWS CodePipeline / CodeBuild (nice to have) Who this would suit • Cloud or DevOps Engineers with experience delivering inside National Security environments• Engineers who enjoy shaping early-stage technical direction (you’ll be one of the first few hires in the division)• People who prefer product-led delivery over solution-provider bureaucracy• Confident communicators who can explain decisions without puffing up their chest or hiding behind jargon What’s non-negotiable This work requires active clearance to be able to work within the National Security Domain to work with "the client". Red flags • Engineers uncomfortable being client-facing• People who want a rigid enterprise platform team rather than product collaboration Why people join Because you’ll help shape the technical culture from the ground up.Because it’s meaningful work, with a team that behaves nothing like the stereotypical NS solution provider.   As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.Forward Role is operating as an employment agency.

Cyber Software Vulnerability Engineer Package - £45,000 - £65,000 (depending in experience level) Benefits - DV Bonus plus excellent benefits Clearance - Clearable to eDV level, SC clearance required to start. Location - Hampshire, Surrey or London - hybrid working   Join a trusted leader in National Security technology solutions. Do you enjoy solving technical cyber problems and identifying vulnerabilities? As part of our client's expanding National Security division, you'll contribute to high-impact missions across AI/Data Science, Cybersecurity, Cloud, DevOps, and Platform Engineering. We're seeking inquisitive individuals who excel at dissecting technical systems, not just to understand how they work, but to identify weaknesses, assess risks, and develop mitigation strategies.   What You'll Be Doing Software analysis and reverse engineering of compiled or interpreted code that could be obfuscated or defensively structured, for either x86/x64 or ARM processor architectures. Reverse engineering a wide range of technologies to uncover vulnerabilities and improve security including operating systems and/or firmware internals, security architectures and hardware abstraction. Engineering software from design to delivery in modern IDEs and languages, using Agile delivery. Creating tested and testable code. Integrating with automated verification systems, CI and CD pipelines. Working closely with cybersecurity teams to prioritize vulnerabilities and implement patching strategies. Collaborating in Agile teams to deliver innovative, secure, and robust technical solutions.   What We're Looking For Proficiency in one or more of C, C++, Java or C#. Familiarity with scripting and automation using Python, Bash, Powershell or Groovy. Experience working with IDA Pro or Ghidra for reverse engineering Experience working with Linux or Windows-based systems. Awareness of secure coding practices and modern cybersecurity threats. Knowledge of principles used in Agile environments.    Desirable exposure Any exposure of AI, ML, Cloud or Virtualisation would be considered a plus.   Clearance required Due to the nature of the clients' work, you will either already hold or are required to go through the eDV security clearance process. SC Clearance required to start This is an incredible opportunity to be at the forefront of National Security innovation. If you're naturally curious, thrive in high-stakes environments, and want to make a real impact, apply today!   As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.Forward Role is operating as an employment agency.

AI Instructor  Location: Remote Contract: Freelance / Interim Rate: £400-£500 per day Overview We are seeking an experienced AI Instructor to deliver high-impact AI training to a large corporate workforce of approximately 20,000 learners. This role is fully remote and presents an outstanding opportunity to lead large-scale training initiatives that will upskill employees across the organisation on AI fundamentals and practical business applications.You will be part of an industry-leading learning programme designed to accelerate AI adoption, build capability, and empower employees at all levels to integrate AI into their day-to-day workflows.Key Responsibilities Deliver engaging, expert-led AI training sessions to diverse audiences across the organisation. Translate complex AI concepts and tools into practical, business-relevant learning outcomes. Facilitate live virtual workshops, tailored group training, and Q&A sessions. Support learner engagement and progression through interactive delivery and real-time problem solving. Work alongside learning designers and programme leads to refine and optimise training delivery. Provide feedback on learner performance and training effectiveness. About You Proven experience delivering AI training, workshops, or corporate learning programmes. Deep understanding of AI concepts, tools, ethical considerations, and practical use cases. Excellent communication and presentation skills with the ability to engage large, varied audiences. Comfortable delivering content remotely using virtual learning platforms and tools. Strong organisational skills and a learner-centric delivery approach. What You’ll Be Doing Teaching AI fundamentals, including AI workflows, toolsets, business application, and real-world examples. Tailoring session delivery to meet the needs of varied learner groups, from beginners to more advanced audiences. Supporting adoption of AI tools and best practices that drive productivity and innovation. Acting as a trusted subject-matter expert throughout the training rollout. Why This Role Matters This role is central to a strategic upskilling initiative that will empower one of the organisation’s largest learner populations to confidently engage with and leverage AI in their daily roles. You’ll be instrumental in shaping how thousands of employees adopt and benefit from AI capabilities.As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Forward Role have partnered with a global retailer looking for an experienced Martech Manager - App to take ownership of the App Marketing technology and media stack. This role will be responsible fordriving growth across the iOS and Android apps in the UK and internationally.You’ll be a key member of the Performance Marketing team, acting as the vital link between Marketing and the App Product Owners. This is a high-impact role where you’ll shape how the business activates, measures, and optimises app media at scale - helping the business to unlock the full potential of the mobile ecosystem.Note: This is a 12 month fixed term contract.The RoleYou’ll be the go-to expert for all things app marketing technology and app media strategy. You will: Own and evolve the App Marketing Technology stack, including MMPs and deep-linking solutionsDesign, develop, and manage app tracking frameworks (in-app events, deep linking, deferred deep linking) to improve attribution and campaign performanceLead changes to data structures and taxonomies within the MMP to ensure accurate, privacy-compliant measurementPartner with marketing teams to define and implement stack improvements that drive stronger commercial outcomesManage App Signal Health, with a strong focus on SKAdNetwork and privacy-first measurementOversee SDK and server-to-server integrations with key media partners such as Google UAC, Meta, and TikTokWork closely with technical and development teams to prioritise and deliver change requestsContinuously evaluate the app marketing landscape, recommending new tools, technologies, and partnershipsCollaborate with Information Security to ensure secure and compliant audience and data processes across ad platforms About YouYou’ll bring a blend of technical expertise, strategic thinking, and stakeholder confidence. Ideally, you’ll have: Deep knowledge of the App Marketing Technology and App Media Strategy landscapeProven experience working with a Mobile Measurement Partner (MMP) such as Adjust, AppsFlyer, Branch, or KochavaExperience with app analytics platformsHands-on experience with mobile SDK integrations, deep linking, and in-app event configurationStrong analytical, organisational, and project management skillsConfidence working across marketing, product, and IT teamsA passion for sharing knowledge and upskilling others in app marketing technology What's On Offer Competitive salary - from £65kCar allowanceHybrid working - 1 day in the office a weekBonus25 days holiday + bank holidaysPrivate medical insuranceStaff discount As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Manual QA Lead (Apps) - London, Hybrid (2 days per week) - £75k + Equity Key skills: Qase, Linear, Jira, Postman, curl, SQL I'm working with a rapidly growing tech startup to find their next Manual QA Lead. Quality is absolutely critical to their success, and they need a Manual QA Lead who can balance hands-on testing with leading a 7-person QA team. This isn't a role where you sit back and just manage. You'll be rolling up your sleeves daily triaging bugs, reproducing issues, testing user journeys whilst also mentoring your team and setting the QA strategy. What’s in it for you? Salary up to £75K + equity Hybrid working from London (2 days a week on site) Flexible working 1 day off per month for dedicated learning and development x2 company trips per year Home office budget Regular socials Minimum 33 holidays per year What You'll Need: 5+ years in QA with significant manual testing experience 2+ years testing mobile apps (iOS/Android) 2+ years line management experience Strong track record building and leading QA teams Experience with test management tools (Qase) and project management platforms (Linear/Jira) Comfortable working in Agile environments alongside developers Day-to-Day: Plan releases and prioritise work based on the roadmap Mentor and guide the QA team Triage bugs and ensure critical issues are resolved quickly Reproduce user-reported bugs with clear reproduction steps Test common user journeys to ensure they're smooth and problem-free Use the right tools to streamline the QA process Bonus Points: Mobile test automation experience API testing (Postman, curl) Testing experience on both iOS and Android SQL for test data collection Startup experience If you're a hands-on QA Tester who loves manual testing but also has the leadership chops to guide a team, I'd love to hear from you. APPLY NOW or email your CV to alicia@forwardrole.com *Please note the role does not offer sponsorship and is not suitable for those on short term or student visas* Manual QA Lead (Apps) - London, Hybrid (2 days per week) - £75k + Equity As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.Forward Role is operating as an employment agency.

SENIOR SOLUTIONS ENGINEER (3RD LINE) - HYBRID – LONDON I'm working with a fast-paced MSP based in London who support 100+ clients and over 5,000 users. They're known for their exceptional service quality and strong team culture, and they're now looking for a Senior Solutions Engineer to join their growing infrastructure team as a technical leader. The Role: You'll be leading 3rd line support, taking ownership of complex infrastructure projects, and acting as the go-to technical expert for the team. This is a fantastic opportunity for an experienced engineer from an MSP or fast-paced IT background who's ready to mentor others, drive strategic solutions, and work directly with clients on high-level technical challenges. What's on offer: Up to £52K DOE  Based in the city of London Hybrid working, 4 days on site and WFH on Fridays! Additional remote days available Monday to Friday (9am – 6pm) Professional development and learning opportunities 22 days' annual leave plus Bank Holidays (increasing to 25 days with service) Quarterly and annual staff awards Funded social events and referral bonuses What you'll be doing: Lead expert-level 3rd line support across servers, virtualisation, networking, cloud, and security Take full ownership of infrastructure projects from start to finish (migrations, cloud deployments, network upgrades) Be the primary escalation point for the engineering team on complex technical issues Work directly with clients to understand their requirements and deliver tailored IT solutions Mentor and develop junior engineers, helping them grow their technical skills and careers Design and implement security solutions including firewalls, endpoint protection, and cloud security Manage client expectations and guide them through technical implementations Create comprehensive documentation and provide clients with performance insights and recommendations What you'll need: Extensive experience in IT infrastructure, ideally from an MSP background or fast-paced multi-client environment Expert-level Windows Server skills (Active Directory, DNS, DHCP, GPOs, WDS) with advanced troubleshooting ability Strong virtualisation experience (Hyper-V, VMware) and cloud expertise, particularly Microsoft Azure In-depth knowledge of backup solutions (Veeam, Cove, Acronis) and disaster recovery planning Advanced networking skills including VLANs, subnetting, TCP/IP, VPNs, and firewall management (Fortinet, Juniper, Watchguard, Palo Alto) Experience with storage platforms such as Dell PowerVault and Synology Proven track record of successfully delivering complex IT projects Excellent communication skills with the ability to build strong client relationships Natural leadership qualities and passion for mentoring others Nice to haves: Knowledge of endpoint protection solutions (Microsoft Defender, Sophos) Experience working with large datasets across multiple environments Background in security and compliance standards Azure certifications or other relevant qualifications If you're an experienced Senior Engineer or 3rd Line professional looking to take on a leadership role within a thriving MSP where quality, people development, and technical excellence genuinely matter, APPLY NOW or email your CV to alicia@forwardrole.com *Please note you must be based in London and the role cannot offer sponsorship*  SENIOR SOLUTIONS ENGINEER (3RD LINE) - HYBRID – LONDON As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.Forward Role is operating as an employment agency.

SOLUTIONS ENGINEER (2ND/3RD LINE) - HYBRID – LONDONI'm working with a fast-paced MSP based in London who support 100+ clients and over 5,000 users. They're known for their exceptional service quality and strong team culture, and they're now looking for a Solutions Engineer to join their growing infrastructure team.The Role:You'll be providing 2nd line support with exposure to 3rd line work, acting as a key technical resource for their clients. This is a brilliant opportunity for someone from an MSP or fast-paced IT background who's ready to step up and take on more complex infrastructure challenges whilst building strong client relationships.What's on offer: £42,000Based in the city of LondonHybrid – 4 days on site and WFH on Fridays!Additional remote days availableMonday to Friday (9am – 6pm)Professional development and learning opportunities22 days' annual leave plus Bank Holidays (increasing to 25 days with service)Quarterly and annual staff awardsFunded social events and referral bonuses What you'll be doing: Provide 2nd line technical support verging on 3rd line to clients, both remotely and on-siteAssist with server configuration, installation, and virtualisation (Hyper-V)Support enterprise backup solutions (Veeam) and help ensure data recovery processes run smoothlyManage client networks including DNS, DHCP, VLANs, and IP routing configurationsHelp implement cloud-based services (Microsoft 365, Google Apps, Amazon S3)Act as escalation point for 1st line engineers and work alongside senior team membersContribute to infrastructure projects such as migrations, upgrades, and server virtualisationPrepare and maintain detailed technical documentationDeliver excellent customer service, building rapport with clients and managing their expectations What you'll need: 3+ years' experience in IT infrastructure and support, ideally from an MSP background or working as part of a small team in a fast-paced environmentSolid Windows Server knowledge (Active Directory, DNS, DHCP, Group Policies, WDS)Experience with virtualisation technologies (Hyper-V or VMware)Good understanding of Veeam Backup & ReplicationStrong networking fundamentals (TCP/IP, VLANs, VPN, routing protocols)Experience with Microsoft IntuneExcellent communication skills and natural ability to build rapport with clientsComfortable working at pace in a busy, multi-client environment Nice to haves: Experience with cloud storage platformsKnowledge of MDT for OS imaging and deploymentsFamiliarity with security solutions (Microsoft Defender, Sophos, Bitdefender)Experience managing large datasets across multiple client environments If you're an experienced 2nd Line Engineer looking to step up to 3rd line work within a thriving MSP where quality and people genuinely matter, APPLY NOW or email your CV to alicia@forwardrole.com*Please note you must be based in London and the role cannot offer sponsorship* SOLUTIONS ENGINEER (2ND/3RD LINE) - HYBRID – LONDONAs an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.