Campaign Analyst - Retail | Greater Manchester | Hybrid
Ready to drive customer loyalty through data-driven insights at a leading retail brand?
Want to unlock the secrets of customer behaviour using cutting-edge analytics?
Looking to transform complex data into strategies that boost customer retention and revenue?
We're exclusively representing a major UK retailer with significant market presence who are looking for a Campaign Analyst to join their established team. This is a fantastic opportunity to shape customer engagement strategies and optimise loyalty programme performance at scale.
The Opportunity: You'll be at the heart of their customer loyalty strategy, using advanced analytics to understand customer behaviour and drive targeted campaign performance. Working closely with commercial teams, you'll translate complex data into actionable insights that directly impact customer retention and business growth.
What's in it for you?
- Competitive salary with scope for negotiation
- Discounted shopping
- Hybrid + flexible working
- Employee discount scheme
- Healthcare and pension plans
- Free training and development resources
- Remote interview process
- Clear progression pathway
What to expect:
- Analysing loyalty programme effectiveness and recommending performance enhancements
- Creating customer audience groups through data analysis to drive precision marketing
- Acting as the analytical bridge between data science capabilities and marketing campaign teams
- Building evidence-based recommendations for promotional strategies and customer reward frameworks
- Modernising campaign workflows through process automation (moving away from manual approaches)
- Presenting analytical findings and campaign metrics to executive leadership
About you:
- Minimum 2+ years of analytical experience in fast-moving, results-driven environment
- SQL
- Python
- Retail industry background - particularly valuable if you've worked with customer retention or membership programmes (nice to have)
- Strong business acumen with ability to translate analytical findings into commercial opportunities
- Outstanding presentation abilities - confident communicating complex insights to diverse audiences from technical specialists to C-suite executives
- Team-focused mindset – excels when collaborating across functions and business units
This is an excellent chance to join a successful retail operation during an exciting period of loyalty programme development. If you're passionate about using analytics to enhance customer experience and want to work in a collaborative, results-driven environment, APPLY NOW or contact alicia@forwardrole.com
Campaign Analyst - Retail | Greater Manchester | Hybrid
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