We are seeking an experienced Contract Project Manager with a strong background in retail or ecommerce to lead a software migration project. This role will oversee the end-to-end delivery of a critical migration, ensuring minimal disruption to business operations and seamless integration with existing systems.
This is a hands-on role, ideal for someone who can balance strategic oversight with execution, stakeholder management, and a deep understanding of ecommerce and retail operations.
Key Responsibilities
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Lead the end-to-end delivery of a retail/ecommerce software migration project (e.g., ERP, OMS, CMS, ecommerce platform, or similar).
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Develop and manage project plans, timelines, budgets, risk logs, and deliverables.
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Coordinate cross-functional teams across IT, ecommerce, operations, merchandising, and customer service.
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Manage vendor relationships and third-party service providers involved in the migration.
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Act as the primary point of contact for project stakeholders, providing regular updates and resolving issues promptly.
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Ensure data integrity and continuity of business processes throughout the migration.
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Conduct post-migration reviews and contribute to lessons learned and documentation.
Skills & Experience Required
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Proven experience as a Project Manager in retail or ecommerce environments.
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Strong track record delivering software or platform migration projects (e.g., ecommerce platform replatforming, ERP/OMS migrations).
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Deep understanding of retail systems, workflows, and data dependencies.
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Excellent stakeholder and vendor management skills.
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Highly organized with strong attention to detail and a proactive approach.
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Comfortable working in fast-paced, agile, or hybrid environments.
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Familiarity with tools like Jira, Confluence, MS Project, Asana, or similar.
Nice to Have
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Experience with ecommerce platforms such as Shopify, Magento, Salesforce Commerce Cloud, or similar.
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Understanding of integration points between ecommerce, logistics, payment systems, and CRMs.
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Prior experience in working on international or omnichannel retail projects.
Get in touch with dani@forwardrole.com for more information.
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