Marketing Commercial Analyst - £35,000Sale – Hybrid (2 days in office/week)I am excited to be working with an innovative Financial Services business who are expanding their Marketing & Insights team. Forward Role is supporting in search of an enthusiastic and motivated Marketing Commercial Analyst to join the team.As the Commercial Analyst, you will be working withing the Insights team, delivering analytics and insights to channel managers. You will be responsible for effectively tracking and evaluating campaign performance, driving optimisation and continuous improvements for future campaigns.Role & Responsibilities: Develop user-friendly performance tracking systems for KPIs, objectives, and targets of each campaign and commercial activityCollaborate with stakeholders in the Marketing team and across the business and present performance vs KPI insightAnalysis of data, identifying opportunities and trends, and making recommendations to optimise and improve campaign and commercial activity, driving ROIUse data to guide future strategy and campaign planning, driving decision making across the business Skills & Experience: Experience working in a data driven, analytical roleA good understanding of marketingAbility to pull insights from complex data setsExtract data from a variety of sourcesExcellent presentation skills and confident communicating with stakeholders at all levels If you are enthusiastic about analytics and marketing, and eager to make a difference in a dynamic environment, we would love to hear from you. Apply now and become part of a team that advocates for positive customer outcomes and delivers exceptional service.IF you are interested, please apply to this advert or get in touch with Sophie at Forward Role.As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Head of E-commerce and Trading to be responsible for the day to day trading and optimisation of customer journeys and conversions on our b2b website, customer portals and apps. This role is based in Manchester and requires office working 2-3 days / week.The role will plan and execute revenue generating leas gen activities and you'll have the opportunity to be involved in value creation plans, introducing ecommerce and new tech.The Head of Ecommerce and Trading will be responsible for:Leading onsite commercial decisions and actions, in line with the Group commercial trading plan.Drive commercial success through best in class ecommerce experiences for both prospects and clientsOwn and deliver strategic guidance on web trading, site experience and in-app best practicesImplement growth strategies through A/B testingImprove prospect and client experience and resultant conversions, in collaboration with the in-house UI/UX/CRO teams.Ensure all site/portal redesign activities are in line with commercial and consumer needs through data and incorporating best in class digital usability.Work closely with digital, brand and content teams to ensure consistency across all touch points.Be responsible for third party solutions that deliver cross-sell and upsell product recommendations and sales.Champion a test-and-learn process, ensuring you own and deliver incremental gainsOversee the management of and continuously improve on-site search results by analysing usage and sharing insights with the wider digital team.Develop, execute and report on trading strategies, to drive performance, achieve budgeted sales and onsite conversions.Plan and lead product bundles, offers and promotions in collaboration with commercial and pricing teamsManage weekly and monthly sales and performance reports, providing detailed analysis on key metrics including site performance, conversion rates, sales by product and all digital channels.The successful Head of Ecommerce and Trading will have the following experience:Welcomes change, can-do attitude and strong work ethicDeveloped experience in a similar environment, preferability as part of a senior leadership teamDemonstrable experience in implementing successful online trading plans / campaigns and in driving business growthUnderstanding of multiple digital marketing approaches including demand generation, search, SEO, UI/UX and CROExperienced in using analytics and reporting tools to identify trends and make data-led decisionsDetermined, passionate, eager, helpful, supportive and confident in how you work across the commercial sales and marketing teamExcellent presentation and communication skills with high energyProblem solving, providing solutions and playing an interactive role within a team environmentAbility to influence, negotiate and build trusted relationships at all levelsStrong analytical skills to be able to measure and report on the effectiveness of campaigns and strategiesExcellent project management skillsSelf-starter with a passion for developing and delivering digital/e-commerce marketing plans, to drive growth and create tangible ROI.Target-driven and be able to build lasting relationships with internal stakeholders to shape and successfully implement all levels of e-comm and conversion-centric marketing activity.Experience in managing websites, delivering e-commerce plans and driving business growth.Ambitious and hungry to learn, with a genuine intrigue for industry trends and technologies, and strong analytical acumen.As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Technical Support Engineer Salary up to £50,000 + benefitsHybrid working from their Manchester siteOpportunity to work for a global organisation within the biomedical industry. This is an exciting opportunity to join a global leader in the biomedical industry, they are looking for a Technical Support Engineer to join the team.The Role:You’ll be providing technical support to customers and Field Support staff- diagnosing and troubleshooting complex equipment and systems, including software and applications. You’ll be a problem solver who can co-ordinate with customers and Field Support staff to resolve complex issues. You’ll analyse product issues, recommend solutions, and implement fixes or escalate problems as needed to ensure they’re resolved effectively.The Ideal Candidate: You’ll have over 3+ years’ experience in hardware support or field support role, ideally within an automated environment.Ideally, you’ll have a background in IT hardware, manufacturing, mechanical or electrical engineering.Demonstrate a knack diagnosing faults and issues both on site and remotely.You’ll be familiar with platforms like Salesforce.com and Oracle. The Company:The company are well established and are making a real difference in the biomedical industry. They have an incredible internal culture; where you’ll be joining a team that encourage you to think outside the box and find innovative ways of working. They are looking to speak to candidates from a variety of sectors including IT, manufacturing and and engineering, this is a unique opportunity with great internal progression. Interviews are taking places we speak… APPLY or email your CV to Alicia@forwardrole.com  As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.