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Nottingham Building Society
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Nottingham Building Society

NBS was a small/mid-sized building society in the East Midlands in need of a complete refresh, new products & propositions, an injection of new talent, improved digital capability and customer experience.

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Nottingham Building Society

Our Brief

As part of their business upgrade, Guy Walker worked with the CMO on her team, to provide commentary on the current set up, areas for development, potential changes and re-structure. Key hires – Head of Product Marketing, Head of Brand, Head of Communications

Approach & Solutions

  • Due to the sensitivity of the changes in the team, this project needed to be kept strictly confidential, no advertising, very targeted search and selection process, regular market information passed back to the client.
  • Full market mapping plan, leveraging the knowledge of our internal teams to identify perfect individuals within our network and beyond, both active and passive.
  • Compiled and presented a strong short list of candidates for each role.

Results

The successful placement of a Head of Product Marketing, Head of Communications and a Head of Brand within the timescales agreed at the beginning of the process.

 

Feedback

"When you’re building a team, you need a partner who takes the time to deeply understands your organisational context and who really cares about finding not just the best but the right people to work alongside you. Working with Guy Walker and the team at Forward Role has been a game-changer, their insight, dedication, and unwavering support not only elevated my own recruitment journey but also played a pivotal role in building a strong, capable team around me, helping me to transform a 175-year-old institution into a modern-day brand."

Chief Communications & Marketing Officer

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