We are seeking a strategic and commercially driven Senior Client Manager to lead growth across our National Security portfolio.
Senior Client Manager - National Security
Salary - £80,000 - £95,000 plus bonus and DV bonus
Clearance - UKIC eDV required (will consider lapsed clearances)
Location - Surrey or Hampshire
This is a senior role focused on driving revenue, shaping new products and services, and building trusted relationships with high-profile government clients operating at the cutting edge of technology. You will play a critical role in influencing strategy, leading business winning activity, and ensuring customer priorities shape our innovation roadmap.
The Role
As Senior Client Manager, you will:
- Own and execute the National Security business development strategy
- Lead growth across defined client portfolios and "Fields of Play"
- Build and maintain senior stakeholder relationships within National Security and Public Sector organisations
- Act as a trusted advisor, translating emerging technology into client value
- Shape the development of new IP, products and service offerings
- Champion the "voice of the customer" to ensure strategy aligns with client priorities
- Provide visible leadership across Sales, Solution Architects, Bid Teams and Campaign Managers
- Drive a high-performance, accountable business winning culture
Key Responsibilities
Strategic Growth & Business Winning
- Lead end-to-end business development activity from opportunity identification through to contract award
- Sponsor and direct bids, setting strategy, governance and resource alignment
- Manage bid budgets and ensure disciplined commercial oversight
- Build and maintain a strong, qualified pipeline aligned to order intake targets
- Contribute to revenue forecasting and long-term growth planning
Client & Stakeholder Leadership
- Develop and maintain senior-level relationships across National Security clients
- Coordinate cross-functional internal teams to deliver cohesive account strategies
- Actively manage risks and opportunities impacting campaigns and portfolio performance
- Represent the organisation as a senior leader within the client environment
Campaign & Product Leadership
- Direct campaign activity including events, marketing investment, thought leadership and innovation funding
- Sponsor product development initiatives aligned to strategic priorities
- Collaborate with Product Managers and Technical Leads to ensure solutions meet evolving customer needs
Financial & Performance Accountability
- Drive revenue and margin performance aligned to budget and business unit strategy
- Build and sustain a strong order book
- Support transformation and continuous improvement initiatives within the Sales function
About You
You are commercially astute, technically curious, and motivated by solving complex challenges in high-stakes environments.
Essential Experience
- Proven experience in senior business development or growth leadership within National Security, Defence, or Public Sector
- Strong track record of leading successful business winning activity and complex bids
- Experience managing pipelines, forecasts and order intake targets
- Excellent stakeholder management skills, including engagement at senior levels
- Strong leadership capability across cross-functional teams
- Understanding of National Security and Public Sector priorities and procurement environments
Desirable Experience
- Experience with structured business winning methodologies and governance processes
- Knowledge of commercial and contracting frameworks within government
- Exposure to Cloud and/or AI-enabled solutions
- Experience shaping new products, services or IP
Security Clearance - You will ideally hold an active eDV clearance. We can also consider applicant who have previously held eDV level clearance that has now lapsed.
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