Salesforce Manager
- Hybrid working: 1–2 days per week on site (Manchester city centre)
- Up to £65K + bonus
- Opportunity to take full ownership of Salesforce across the business, with a clear mandate to lead the platform and, over time, build out and grow your own Salesforce team as the function scales.
We’re partnering with a well‑established, fast‑growing business in Manchester that’s looking to hire a Salesforce Manager to take ownership of its Salesforce platform. The business has invested heavily in Salesforce over the last few years and is now at a critical point where it needs stability, strong ownership, and real commercial value from the platform.
If you’re a confident Salesforce Admin or Manager who enjoys being hands on, working closely with commercial teams, and shaping how Salesforce is used day to day rather than just keeping the lights on, this is well worth a conversation.
WHAT’S IN IT FOR YOU
- Salary £50,000–£65,000 DOE
- Company bonus scheme
- Hybrid working: 1–2 days per week in a Manchester city centre office
- 26 days holiday plus bank holidays (increasing over time)
- Birthday day off
- Free breakfast and drinks in the office
- Contribution to your gym membership
- Charity volunteer day
- Health cash plan
- Life insurance
- Discounts on groceries and childcare
- Electric vehicle scheme
- Regular socials and events
- Opportunity to support and shape future initiatives, including AI and sales prospecting tools
THE ROLE PURPOSE
This is a hands‑on Salesforce leadership role, sitting at the centre of the business’s commercial operations. You’ll be the sole owner of Salesforce, responsible for how it’s configured, how clean and reliable the data is, and how effectively the platform supports sales and commercial decision‑making.
Salesforce has recently been relaunched, and the focus now is on making the business use it to its full potential. That means improving usability, building meaningful dashboards and reporting, increasing adoption, and reducing reliance on external consultants. You’ll work closely with senior commercial stakeholders and technology leadership to turn Salesforce into a genuine engine for the business, rather than just a CRM.
This is not a strategy‑only role. There’s a clear mandate to get hands on, fix issues properly, and build trust in the platform.
KEY SKILLS
- Salesforce administration and platform ownership
- Backend configuration (objects, fields, workflows, opportunity stages, data structure)
- Data cleansing, imports, and quality management
- Dashboard and report building for commercial teams
- Supporting and training Salesforce users
- Strong stakeholder engagement and communication
- Comfortable working hands on with data
- Curiosity around process improvement and tooling
DAY TO DAY
No two days will be the same, but broadly you can expect to:
- Own Salesforce end to end across the business
- Manage backend configuration, sandbox changes, and data structure improvements
- Cleanse and maintain data quality to ensure trust in reporting
- Build dashboards and reports that sales and commercial teams actually use
- Support users day to day and improve adoption across the business
- Work closely with senior commercial stakeholders on insight and reporting
- Handle data uploads, spreadsheet clean‑ups, and ad hoc queries
- Act as the go‑to Salesforce expert
WHY IT’S AN EXCITING TIME TO JOIN
The business has recognised that Salesforce should be far more than a basic CRM and has made a clear decision to invest in getting it right. The platform has been relaunched, leadership is engaged, and there’s a genuine appetite to improve data quality, reporting, and commercial insight.
You’d be joining at a point where ownership is badly needed not to firefight endlessly, but to bring calm, structure, and credibility to Salesforce. The business offers flexible working hours and a fantastic people focused culture.
HOW TO APPLY
This role is moving quickly, so please don’t sit on it. Apply now or emailalicia@forwardrole.com
Please note: this role cannot offer sponsorship
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