Our client is recruiting a customer campaign manager to support and manage the delivery of their customer email campaigns.You'll be responsible for the delivery of all customer email campaign, working directly with account directors to plan, manage and schedule campaigns.Reporting to the CTO, you will own the campaign schedule, build and delivery process, looking to continually improve workflow efficiency and increase effectiveness of all campaigns by measuring campaign success using analytics and reporting.Key Responsibilities Working with account directors to plan and build campaign strategy.Keeping a schedule of all campaigns across clients.Being proactive to improve process efficiency and enforcing standards.Use analytics, A/Btesting and post-campaign learning to improve campaign effectiveness.QA checklists and build standards - creating and maintaining.Build, test and send campaigns.Proofing and approval workflow,taking control of sign-off cycles, version control.Manage campaigns within agreed scope, identify and flag additional or chargeable work to account directors.Work with our data analysts and engineers on list hygiene, deliverability and sender reputation Required Skills Hands-on experience delivering email campaigns using email service providers such as Dotdigital, HubSpot, Vision6 or similar.Experience using project management tooling such as Scoro, Monday, Trello etc.Confident working withcampaign data, CSV and Excel, segmentation, field mappingetc.Able to build processes and tasks for reliability and performance.Well organised and self-directed to work remotely.An understanding of data protection and data security(PECR, GDPR).Experiencebuilding,editing and managing HTML email templates.Experience cross client testing email creatives, and an understanding of common issues. Desirables Experience managing clients and campaign stakeholders.Knowledge of design tools such as Photoshop, In-design, Figma. Comfortable using AI tools (e.g. Claude) to speed up copy, QA and reporting.Email accessibility (alt text, semantic structure, WCAG). Other Attributes Strong written and verbal communication skills.Excellent organisational skills and attention to detail.Pro-active and keen to learn.Process driven.     As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

NEW ROLE! Content Marketing Executive (12 Month FTC) B2B SaaS | Altrincham, Greater Manchester Hybrid working: 3 days in office £30,000 - £35,000We're recruiting a Content Marketing Executive on behalf of a fast-growing B2B SaaS business based in Altrincham. The business provides technology solutions to businesses and is currently delivering an ambitious 3-year growth plan, focused on strengthening their brand differentiation and value proposition in a competitive market. They're B Corp-committed with sustainability at the heart everything they do. As they scale, they're looking for a Content Marketing Executive to help shape their brand voice and drive engagement with their target audience.What's in it for you as Content Marketing Executive:- Hybrid working: 3 days a week in the Altrincham office- 12-month FTC with genuine scope to make the role your own- Work directly with the Head of Marketing and cross-functional teams- Join a growing business with a clear 3-year growth planThe role:- Help to plan, develop and deliver the company's content strategy- Own all written content - website, press releases, articles, white papers, case studies, blogs, podcasts and more- Manage the social media calendar - content creation, social listening, competitor monitoring and reporting- Work with SEO and PR agencies to drive traffic, conversions and SERP improvements- Partner with the Campaign Executive on multi-channel campaign content- Monitor media and industry sources to spot content collaboration opportunities- Research and create content that engages target accounts and builds MQLs/SQLsWhat you'll need:- Experience with WordPress and website maintenance- A strong content creator with a track record of taking projects from inception to finish- Excellent written and spoken English with genuine creative flair- B2B background with solid commercial awareness- Self-motivated, flexible, and comfortable working at pace- SaaS or B2B experience is a strong advantage  If you're a Content Marketing Executive looking for your next step in a commercially-focused, fast-paced SaaS environment, please send your CV toariana@forwardrole.comAs an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

NEW ROLE!☀️ PR Manager £30-35K + Bonus Hybrid - 2 days WFH Manchester AreaJoin one of the UK's biggest names in a fast-moving consumer retail space - a household brand with hundreds of locations nationwide and millions of customers served. This is a business investing heavily in PR, digital visibility and creator partnerships, and looking for someone to run its press office.You'll run the day-to-day of the press office, delivering PR campaigns, securing coverage and building journalist relationships, with hands-on exposure to CSR, AI/LLM search visibility and creator collaborations. Reporting to the Communications team, you'll get coaching, a clear path of progression and real reputational responsibility from day one.☀️ WHAT YOU'LL DO ☀️ PR Strategy & Execution Execute PR strategy set by Communications Manage PR campaigns end to end, including digital PR output Run press office activity - media enquiries, coverage tracking, journalist relationships Help plan and manage fundraising and CSR events Produce external comms to promote and report on activity Work with the SEO Manager on the media relations strategy, supporting content output Work Marketing and Social to identify and recommend creators Communicate creator strategy results to the wider business Manage reputational risk in creator partnerships, keeping key messages consistentWHAT YOU'LL GET Weekly 1:1s with the Communications Lead for coaching and prioritisation Clear delegated authority on day-to-day PR, with defined escalation points for anything reputational, legal or crisis-related Structured onboarding into existing strategy, media contacts and processes Quarterly development reviews tied to an objective-led generous bonus structure Gradual exposure to crisis comms and higher-stakes media relations as you grow☀️ WHAT YOU'LL BRING ☀️ 3+ years' PR, press office or digital PR experience - agency or in-house Track record managing or supporting media campaigns from concept to coverage Experience working with journalists, creators or event suppliers Strong written communication - confident drafting press materials and external messaging Excellent organisation - able to juggle multiple live campaigns Sound judgement on reputational sensitivity, knowing when to escalate Self-motivated with genuine initiative Creative - able to turn data, topics or seasonal moments into standout campaigns Comfortable collaborating across SEO, marketing and social teamsIf you'd like to hear more, send your CV toariana@forwardrole.comAs an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.