Head of Digital Marketing Location: Leeds (2 days in office) Salary: £55,000 – £65,000We’re partnering with a fast-growing, digitally led business within the sports nutrition space, on the search for a commercially driven Head of Digital Marketing / Growth. This is a high-impact role, responsible for leading performance marketing, driving customer acquisition and retention, and scaling revenue across multiple channels and markets.This is a great opportunity for someone who thrives in a hands-on leadership role, enjoys building and mentoring teams, and has a strong track record in paid/performance marketing within an ecommerce environment.The RoleYou’ll own the end-to-end growth strategy, balancing acquisition, retention, and brand investment, while leading a small but high-performing marketing team.Acquisition, Performance & Growth Own and optimise multi-channel acquisition strategy across paid media (Meta, Google, affiliates, marketplaces)Lead budget allocation, forecasting, and ROI optimisation across channelsDrive a performance-led approach while evolving brand presence across mid-to-upper funnel activityBuild and scale affiliate and partner programmes to diversify acquisition Retention & Customer Lifecycle Partner with CRM to deliver best-in-class lifecycle marketing across email, SMS, and loyaltyBalance acquisition with retention to maximise LTV and long-term revenue growth Ecommerce, CRO & Marketplaces Collaborate with ecommerce leadership to deliver a structured CRO roadmap, driven by testing and dataScale growth across third-party marketplaces (e.g. TikTok Shop, wholesale platforms)Develop strategies to convert marketplace customers into direct-to-consumer Data, Analytics & Innovation Use data (CAC, LTV, churn) to inform strategic decision-makingOwn growth KPIs and reporting across acquisition, retention, and revenueImprove visibility through dashboards and analytics infrastructureRun incrementality testing to optimise spendExplore and implement AI tools across creative, targeting, and analytics Leadership & Collaboration Lead, coach, and develop a small team across paid media, CRM, and marketplace channelsAct as the central growth lead across marketing, ecommerce, and financeAlign performance marketing strategy with wider commercial objectives APPLY NOW! For more information email elliott@forwardrole.com or call 07514950292As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

CRM Executive £32k + 15% bonusHybrid working (3 days onsite, 2 remote) Manchester (free parking) Forward Role are working with a well-established, digital-first UK business that operates at real scale, helping millions of customers every year. They’re one of the most recognisable and well-known brands in their space, with a strong reputation for making things simple, efficient, and customer-friendly through smart use of tech and data.It’s a fast-paced environment where marketing plays a huge role in driving the business forward, especially when it comes to CRM and customer communications. The team is collaborative, hands-on, and always looking for ways to test, learn, and improve.If you like the idea of working somewhere where your campaigns go out to a large audience and you can see the impact of what you do, this could be a great fit.The role:Reporting to the CRM Manager, you’ll help drive the company’s communication strategy through creative email, SMS, and multi-channel campaigns. You’ll be organised, detail-focused, and passionate about creating marketing that makes a real impact.Responsibilities: Planning, building, and sending email & SMS campaigns that hit tight deadlinesUsing Bloomreach to manage campaigns and customer journeysMonitoring performance, reporting on KPIs, and spotting opportunities to improveOptimising customer journeys and ensuring communications are targeted for maximum impactCollaborating with the design team to create engaging campaign contentRunning A/B tests and supporting the CRM Manager on key marketing initiatives What we’re looking for: Experience in a marketing or communications role, ideally with hands-on CRM and email platform useA good understanding of email marketing and customer journey map builds within an email platform is essential Basic understanding of HTML coding is preferredExcellent communication skills both written and verbal with the ability to collaborate and build strong working relationships across teamsStrong creative, analytical and organisational skills with the ability to manage multiple projects effectively As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Digital Account ManagerSocial Media Agency Warrington (Office-based)Salary up to £30,000 We’re looking for an organised and proactive Digital Account Manager to support day-to-day account operations for a TikTok specialist agency. This is a great opportunity to join a fast growing digital agency at the top of their game when it comes to creating TikTok lives for a number of high profile brands across Beauty, Fragrance and FMCG. This role would suit an Account Manager with experience in ecommerce, social commerce, or creator-led sales.What you’ll do: Manage TikTok Shop accounts and monitor performanceOptimise products, promotions, pricing, and campaignsSupport affiliate and creator activity to boost salesTrack and report on shop and campaign performanceWork closely with internal teams to keep operations running smoothly Who we’re looking for: Strong interest in TikTok Shop, social commerce, or e-commerceComfortable working with data, spreadsheets, and reportingConfident client facing and driving performanceHighly organised, proactive, and confident communicatorMotivated team player eager to grow in a fast-paced environment Perks & Benefits: Hands-on experience in a fast-growing area of e-commerceOpportunity for career development and progressionSupportive, collaborative office environment If you’re ready to kickstart your career in TikTok Shop and social commerce, apply now!As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.