Forward Role are partnering with a long-established B2C financial services business to recruit a Senior CRM Executive.Senior CRM Executive12 month Fixed Term ContractHybrid working (1 day a week in the office, 4 remote)ManchesterUp to £35,000This is an exciting opportunity to work within a collaborative and forward-thinking environment where employee wellbeing, flexibility and professional development are valued.You’ll join a supportive marketing function of around 20 specialists working across CRM, digital, brand, analytics, UX and more, with plenty of autonomy to test new ideas and shape CRM strategy.The business offers a fantastic culture with a real sense of community, underpinned by regular team events, charitable initiatives and wellbeing programmes.Alongside hybrid working, you’ll also enjoy: 33 days holiday (including bank holidays) + the option to buy 5 moreYour birthday off and 4 additional wellbeing days each yearEarly Friday finishes and a 35-hour working weekWellbeing support including 24/7 GP access, mental health services & discounted gym membershipPension, life insurance and a volunteering day at a charity of your choice Responsibilities: Lead and coordinate CRM sprints, ensuring smooth planning, execution and review of campaigns for investment productsImprove customer journeys by reviewing and refining all CRM communications and touchpointsManage member feedback through surveys and reporting, using insights to enhance experience and address issuesDevelop and test CRM activity via Salesforce Marketing Cloud, supporting technical queries and identifying optimisation opportunitiesContribute to wider marketing projects and research new lead generation and competitor insights to support business growth What we’re looking for: At least three years’ experience in a marketing or communications role, ideally with hands-on CRM and email platform useConfident using tools like Salesforce Marketing Cloud, Google Analytics and Survey Monkey to deliver and measure campaignsStrong creative, copywriting and organisational skills with the ability to manage multiple projects effectivelyGood understanding of social media, Microsoft Office and Excel, with basic knowledge of HTML or WordPress an advantageExcellent communicator with the ability to collaborate and build strong working relationships across teams If you’re a CRM professional looking to make a real impact in a supportive, values-led organisation, this is a brilliant next step. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Forward Role are excited to be partnering with a rapidly growing manufacturer that’s at the forefront of innovation, consistently investing in cutting-edge technology and services to deliver new products and solutions to market.The role: CRM SpecialistHybrid working£35kCheshire The business offers unparalleled progression opportunities, including the potential to build and lead a CRM team as the company continues to grow.This newly created role provides the unique chance to work with some of the world’s most iconic brands as the company expands internationally.The CRM Specialist will play a critical role in optimising the Salesforce platform to ensure data integrity and utilise this information to build effective customer campaigns. This role will focus on driving customer engagement, nurturing leads, and supporting customer acquisition efforts through data-driven marketing.Key Responsibilities: Maintain and optimise Salesforce to ensure accurate data integrity, proper segmentation, and seamless workflow processes.Create, execute, and track targeted email marketing campaigns to drive customer engagement, retention, and acquisition.Analyse CRM data to identify opportunities for personalised marketing strategies and improved lead nurturing.Collaborate with sales and marketing teams to align CRM activities with broader business goals and campaign strategies.Develop reports and dashboards to monitor campaign performance and provide actionable insights for marketing activities.Provide training and support to internal teams on best practices for using Salesforce and CRM-related tools. Qualifications & Skills: Hands-on experience in email marketing and email marketing platforms.Strong analytical skills with the ability to interpret data and make data-driven decisions.Excellent communication skills, both written and verbal.Ability to manage multiple campaigns and projects simultaneously.Strong problem-solving skills and a proactive approach to improving CRM processes. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

We’re looking for a creative and proactive Senior Marketing Executive to boost brand presence, drive engaging campaigns, and elevate internal communications.What you’ll do Plan, create and schedule social content across LinkedIn, Facebook, Instagram & more.Deliver engaging internal comms across intranet, email and newsletters.Keep the website fresh and updated.Produce high‑quality marketing collateral (brochures, case studies, leaflets and flyers) with agencies.Act as brand guardian across all channels.Report on campaign performance and bring new ideas.Explore new tools and AI to improve marketing effectiveness. What you’ll bring Strong copywriting and attention to detail.Experience with Canva/InDesign or similar.Confident user of Microsoft 365 & SharePoint.Proven B2B social media experience.Experience with scheduling tools & CMS platforms (e.g., WordPress).Creative, organised and customer‑focused. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.