People Operations Specialist (Senior)Hybrid – Hemel Hempstead£45k - £50k per annum + benefitsPermanent Forward Role is partnering with a Tech Organisation that has been through a period of substantial growth and now looking to add a Senior People Operations Specialist (Senior) as they continue to build a high‑impact, future‑focused People function.In this role, you’ll be the trusted expert for managers on day‑to‑day people matters, leading ER cases with confidence and sound judgement. You’ll help shape policies, streamline processes, strengthen governance, and use data to drive smarter, scalable ways of working.Key responsibilities: Advise managers on a range of people issues with clear, pragmatic guidanceLead ER cases end to end with consistent, balanced outcomesCoach colleagues on policy interpretation and operational best practiceReview and improve policies, templates and processesIdentify opportunities to automate and standardise ways of workingStrengthen compliance, governance and operational consistencyUse people data to spot trends and risksPartner with People Partners and stakeholders to enhance the employee experienceProvide expertise on right to work and immigration processesSupport wider people projects and initiatives What you’ll bring: Strong experience in People Operations, HR Services or HR AdvisoryProven track record managing varied ER casesSolid knowledge of UK employment lawExperience improving processes, policies and operating modelsConfidence using HR systems and people dataAbility to balance experience, efficiency and complianceExcellent attention to detail and stakeholder managementCollaborative, solutions‑focused approachExposure to immigration or tech‑led environments (advantageous) You’ll join a business that values simplicity, collaboration and continuous improvement—offering real autonomy and the chance to shape better ways of working as the People function evolves. If you would like to know more, please contact Alex Wright at Forward Role recruitment or click the link to apply.As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Web Analyst – EcommerceAs the Ecommerce Analyst you will uncover insights, identify opportunities, and help the ecommerce team understand what’s really happening across our digital platforms. This is a hands‑on, exploratory analytics role for someone who loves digging into data, spotting trends, and helping teams make smarter decisions. £35,000 - £60,000Office based – 4 days on site in BanburyPerm or ContractForward Role is working with an exciting high-growth Ecommerce business who are looking for an Ecommerce Analyst. As the Ecommerce Analyst you will uncover insights, identify opportunities, and help the ecommerce team understand what’s really happening across our digital platforms. This is a hands‑on, exploratory analytics role for someone who loves digging into data, spotting trends, and helping teams make smarter decisions.You will monitor performance, analyse user behaviour, build customer segments, and identify commercial and behavioural trends, providing clear, actionable insight for stakeholders across the business.This is a brand‑new role, ideal for a self‑starter who is eager to shape the function and make an impact from day one. The ideal candidate will have experience in ecommerce environments, strong analytical capabilities, and a passion for uncovering insight from data.Role & Responsibilities Monitor site performance daily/weekly to identify issues, anomalies, and opportunities.Analyse user behaviour, journeys, funnels, and on‑site interaction patterns.Identify what’s driving customer engagement and conversion across different markets.Deep dive into ecommerce and web data to understand performance and help prioritise improvements.Explore data to identify problems, inefficiencies, and growth opportunities.Deliver insights to the ecommerce, marketing, and wider commercial teams.Support A/B testing and experimentation - helping define, measure, and interpret results.Build a clearer understanding of customers through segmentation and behavioural analysis.Work with customer insights/research teams to combine qualitative and quantitative findings.Identify trends and patterns in sales data and produce sales forecasts. Skills & Experience Proven experience in ecommerce analytics, digital product analytics, web analytics, or a similar field.Strong experience with GA4.Experience delivering dashboards and visualisations using tools such as Looker.Excellent problem‑solving skills with a curious, investigative mindset.Ability to translate data into clear, compelling insights for non‑technical stakeholders.Understanding of funnel analysis, attribution basics, CRO, segmentation, and forecasting.Enjoy working in a highly collaborative, cross‑functional environment. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Head of Digital Marketing Location: Leeds (2 days in office) Salary: £55,000 – £65,000We’re partnering with a fast-growing, digitally led business within the sports nutrition space, on the search for a commercially driven Head of Digital Marketing / Growth. This is a high-impact role, responsible for leading performance marketing, driving customer acquisition and retention, and scaling revenue across multiple channels and markets.This is a great opportunity for someone who thrives in a hands-on leadership role, enjoys building and mentoring teams, and has a strong track record in paid/performance marketing within an ecommerce environment.The RoleYou’ll own the end-to-end growth strategy, balancing acquisition, retention, and brand investment, while leading a small but high-performing marketing team.Acquisition, Performance & Growth Own and optimise multi-channel acquisition strategy across paid media (Meta, Google, affiliates, marketplaces)Lead budget allocation, forecasting, and ROI optimisation across channelsDrive a performance-led approach while evolving brand presence across mid-to-upper funnel activityBuild and scale affiliate and partner programmes to diversify acquisition Retention & Customer Lifecycle Partner with CRM to deliver best-in-class lifecycle marketing across email, SMS, and loyaltyBalance acquisition with retention to maximise LTV and long-term revenue growth Ecommerce, CRO & Marketplaces Collaborate with ecommerce leadership to deliver a structured CRO roadmap, driven by testing and dataScale growth across third-party marketplaces (e.g. TikTok Shop, wholesale platforms)Develop strategies to convert marketplace customers into direct-to-consumer Data, Analytics & Innovation Use data (CAC, LTV, churn) to inform strategic decision-makingOwn growth KPIs and reporting across acquisition, retention, and revenueImprove visibility through dashboards and analytics infrastructureRun incrementality testing to optimise spendExplore and implement AI tools across creative, targeting, and analytics Leadership & Collaboration Lead, coach, and develop a small team across paid media, CRM, and marketplace channelsAct as the central growth lead across marketing, ecommerce, and financeAlign performance marketing strategy with wider commercial objectives APPLY NOW! For more information email elliott@forwardrole.com or call 07514950292As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.