Marketplace Key Account Manager Location: Manchester (Hybrid) Salary £30,000 – £38,000 Contract: Permanent, Full TimeAbout the BusinessThey have grown rapidly since 2009 through a customer-first approach, strong supplier partnerships and a real passion for ecommerce innovation. Selling through their own website and major online marketplaces, they are a fast-paced, ambitious business with a collaborative culture and a clear focus on growth.The Role They are looking for a commercially minded, analytical Marketplace Key Account Manager to manage and grow their key marketplace channels. You will own performance across selected high-value channels, making sure sales, profitability and promotional targets are hit. Working closely with merchandising, ecommerce, product and leadership, you will drive revenue growth and uncover new marketplace opportunities. Reporting to the Head of Marketplace, you will have real influence on long-term strategy.Key Responsibilities Account ownership: manage and grow key marketplace accounts, driving sales, profitability and performancePartner relationships: act as the primary contact for marketplace partners and build strong, collaborative relationshipsPerformance management: monitor account health, marketplace standards and budgets, reporting against agreed targetsPromotional planning: build and execute promotional calendars around marketplace opportunities and key trading periodsCommercial insight: analyse sales data, customer behaviour, competitor pricing and market trends to shape pricing and growth strategyReporting: develop KPIs and reporting frameworks, and present actionable insights to leadershipGrowth: identify new partnerships and scalable opportunities, and support the onboarding of new marketplace partners and channelsCollaboration: work with merchandising on pricing, product selection and promotional delivery, and lead or support improvement projects across marketplace operations About You Proven experience in a marketplace, ecommerce, account management or analytical trading roleStrong commercial awareness, with the ability to interpret data and turn it into actionExperience analysing sales performance, pricing, competitor activity and trading trendsExcellent stakeholder management skills and the confidence to influence at all levelsHighly organised, proactive and detail-focused, with strong problem-solving skills in a fast-paced environmentMulti-channel ecommerce or marketplace trading experience, ideally on platforms such as Amazon, eBay, Wayfair or B&Q MarketplaceExperience managing promotional calendars and trading eventsKnowledge of ecommerce reporting and analytics tools What’s on Offer Hybrid working: Monday to Friday, with 4 days in the office and 1 day from homeHoliday: 25 days plus 8 bank holidays, and your birthday offStaff discount: generous discount across the product rangePension: competitive pension scheme, plus further benefitsProgression: career development within a growing ecommerce business and the chance to make a real impact in a rapidly growing department If you are commercially driven, data-focused and excited by the chance to shape marketplace growth at a thriving online retailer, we would love to hear from you.APPLY NOW! For more information email elliott@forwardrole.com or call 07514950292As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Head of Marketplace Location: Manchester (Hybrid) Salary: £65,000-£75,000 DOE Contract: Permanent, Full TimeAbout the BusinessOne of the UK’s leading online retailers, offering stylish, affordable products for every room and budget. Since launching in 2009, they have grown rapidly through a customer-first approach, strong supplier partnerships and a passion for ecommerce innovation. They sell through their own website and the major online marketplaces, and are now looking for a senior leader to shape the next stage of their marketplace growth.The RoleYou will lead the strategy, performance and development of the entire marketplace operation, owning revenue and profitability across Amazon and a portfolio of established and emerging marketplace partners. This is a senior leadership position covering strategy, trading, operations, retail media, content, data and people management. You will report to the Group Marketing & Growth Director and have real influence at senior leadership level.Key Responsibilities Marketplace strategy: Set the roadmap and turn it into clear channel, customer, product and investment plans aligned with wider business goals.P&L ownership: Lead the marketplace P&L, balancing revenue growth, gross margin, advertising efficiency, fulfilment costs, commissions and returns.Amazon leadership: Own the Amazon strategy, including commercial planning, range, pricing, content, availability, operations and account health.Scalable operations: Build strong governance across trading, content, stock, advertising, account health and customer experience.Channel expansion: Define the role of each marketplace and assess new opportunities on commercial potential, feasibility and strategic fit.Trading calendar: Coordinate product launches, promotions, seasonal campaigns and stock plans across functions.Partner negotiations: Evaluate commercial agreements, commission structures and fulfilment terms, leading negotiations where required.Leadership insight: Present clear marketplace recommendations to the senior leadership team, influencing decisions on product, stock and investment.People and agencies: Coach and develop the team, set clear objectives and manage agency relationships to accelerate profitability. About You Senior experience: Significant senior-level experience leading marketplace, ecommerce or digital trading performance within a commercial retail environment.Commercial ownership: Demonstrable ownership of marketplace strategy, budgets and P&L performance.Amazon expertise: Deep practical knowledge of Amazon, including Seller Central, retail media, content, account health and operations.Marketplace economics: A strong grasp of commissions, fulfilment, advertising, returns, deductions and contribution margin.Profitable growth: Evidence of delivering growth through range, pricing, promotion, content and media decisions.Analytical mindset: The confidence to turn performance data into clear priorities and actions.Leadership and influence: Experience leading people and influencing senior stakeholders across multiple functions.Commercial judgement: Excellent negotiation skills and strong attention to operational detail. What’s on Offer Holiday: 25 days plus 8 bank holidaysBirthday off: An extra day to celebrateStaff discount: Generous discount across the product rangePension: Competitive pension scheme, plus further benefitsGrowth: Career development within a rapidly growing ecommerce businessCulture: A collaborative, ambitious team where initiative is valued and ownership is encouraged APPLY NOW! For more information email elliott@forwardrole.com or call 07514950292As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Head of Marketing & Demand Generation Drive Growth. Build Pipeline. Lead Marketing That Delivers Revenue. We're partnering with an ambitious and fast-growing technology business that is looking for an experienced Head of Marketing & Demand Generation to lead the next phase of its commercial growth. This is a high-impact leadership role for a commercially minded marketer who thrives on creating measurable demand, building pipeline and driving revenue. Working closely with Sales, Alliances and senior leadership, you'll shape and execute a marketing strategy that delivers results across new business acquisition, customer growth and strategic partner activity. If you're looking for a role where marketing is viewed as a genuine revenue driver rather than a support function, this is an exciting opportunity to make a significant impact. The Opportunity As Head of Marketing & Demand Generation, you'll be responsible for developing and executing a growth-focused marketing strategy across a portfolio of technology solutions and managed services. You'll lead a talented marketing function while partnering closely with sales teams, account managers and strategic technology partners to create a scalable demand generation engine that delivers qualified opportunities and measurable commercial outcomes. Key focus areas will include:  Driving demand generation and pipeline growth across priority markets and service linesDeveloping integrated campaigns across digital, content, events, webinars, ABM and partner channelsBuilding stronger alignment between marketing and sales to improve conversion performanceCreating customer growth programmes that support cross-sell, upsell and retention initiativesDeveloping compelling value propositions, messaging and content that resonate with target audiencesStrengthening relationships with strategic technology partners and delivering joint go-to-market activityEnhancing marketing performance reporting, attribution and ROI measurementLeading and developing the marketing team while bringing pace, structure and accountability  What We're Looking For We're keen to speak with senior B2B marketing leaders who can demonstrate a strong track record of building demand generation programmes that create tangible commercial results. You'll bring:  Significant marketing leadership experience within technology, IT services, managed services, SaaS, cloud, cyber security or professional servicesProven success delivering pipeline-focused demand generation campaignsExperience working within sales-led B2B organisationsStrong knowledge of lead generation, campaign optimisation and marketing performance metricsExperience collaborating with strategic partners and alliance ecosystemsExpertise across digital marketing, events, content, ABM and customer marketingStrong commercial acumen and a data-driven approach to decision makingExperience leading teams, agencies and senior stakeholder relationships  Must Have Experience: Experience within a Microsoft Partner, MSP or IT services environment is key, alongside exposure to areas such as: Microsoft 365 AzureCopilotPower PlatformData & AISecurity solutionsCustomer lifecycle and retention marketing  Why Apply? This is a fantastic opportunity to join a business investing heavily in growth, innovation and market positioning. You'll have the autonomy to shape strategy, influence senior stakeholders and build marketing programmes that directly impact revenue.If you're a commercially driven marketing leader looking for your next challenge, we'd love to hear from you.As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.