I'm working with a business that runs its ecommerce on an established Magento 2 platform and i'm looking for someone who can keep it running smoothly while it keeps evolving.This isn't a ticket-taking role. You'll be the client's go-to Magento expert and sit between the internal team and their digital agency. You'll set the technical direction, sense-check what the agency proposes and make sure what gets shipped is built properly.It suits a contractor who likes ownership. You'll get a platform you can genuinely shape, a business that listens and a mix of BAU, integration work and new feature builds.The Details Keep the live Magento 2 store stable, secure and performant day to dayTriage and fix production issues, bugs and checkout or order flow problemsApply security patches and manage extension updates and compatibilityReview the current version, PHP stack and hosting, and set out an upgrade path where neededMonitor performance across caching, indexing, Varnish, Redis and search Design and build integrations between Magento and third party systems such as ERP, PIM, OMS, payments, shipping and marketing platformsWork with REST and GraphQL APIs, webhooks, message queues and scheduled import or export jobsMake integrations resilient with clear logging, error handling and monitoring Technical lead for the digital agency Act as the client's technical point of contact for their digital agencyGive technical direction on architecture, approach and prioritiesReview agency estimates, specifications and pull requests and challenge where neededTranslate business requirements into clear technical briefsOwn release coordination and environments so nothing lands in production untested Essential 5+ years commercial Magento 2 (Open Source or Adobe Commerce) development, ideally as a contractorStrong PHP 8.x and deep knowledge of Magento architecture: modules, plugins, observers, dependency injection, EAV and service contractsProven integration delivery using Magento REST and GraphQL APIs with third party platformsExperience owning a live production store, including patching, upgrades and incident handlingMySQL, Composer, Git and CI/CD pipelinesConfidence working with and directing external agencies, including reviewing their code and estimatesClear communicator who can explain technical trade-offs to non-technical stakeholders Nice to have Magento 2 version upgrades, particularly moving to 2.4.8 or 2.4.9Adobe Commerce Cloud, AWS or Hyvä theme experiencePerformance tuning with Varnish, Redis, OpenSearch and New RelicAdobe Commerce certificationERP or PIM integration experience (for example Sage, NetSuite, Dynamics or Akeneo) On site: 2 days a week in South Manchester for agency sessions, stakeholder time and planning. The rest is remote. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Account ManagerIndependent Media AgencySouth Manchester - Hybrid Salary up to £33kA growing independent media agency working with much-loved brands across Travel, Retail and Leisure are looking for an Account Manager to join their team following continued new business wins and exciting growth!They are looking for an Account Manager full of ideas who can hit the ground running and get stuck in across the full media mix including TV, OOH, Radio, Print, and Social. This would suit a Media Assistant or Media Executive looking to take a step up.Based in South Manchester, the agency is close-knit, ambitious, and down-to-earth. The culture is friendly and no-nonsense, with a strong focus on long term client relationships, team development, and genuine work life balance. The team genuinely love working together!The Role Manage client relationships and media strategySupporting the wider team to build in-depth detailed media plansStrategic planning from brief to sign off, using your commercial and analytical mindsetWorking closely with the TV team to develop strong knowledge of clients TV campaigns, reporting on successSupport and mentor junior members of the teamFinancial management across key accountsKeeping up to date with clients and nurturing relationships with them About You Media experience across the full media, or at least one of their key channels; TV, BVOD, Radio, Digital, Social, OOHConfident communicator with a proactive mindsetResults-focused with a great attention to detailCompetent in your use of Microsoft Office such as Word, Excel, and PowerPointProactive, curious and keen to learn! This role would suit a Senior Account Executive ready to step up, or an Account Manager seeking a fresh challenge and career growth.Based in their creative, modern office space with plenty of character, you'll join a team who genuinely are passionate about what they do but also love to have a laugh and understand work/life balance is paramount. Their staff turnover is super low and this is testament to their staff feeling respected and valued.Perks include- full company holiday, a business where their people are at the core, onsite parking, and many more!As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Marketplace Key Account Manager Location: Manchester (Hybrid) Salary £30,000 – £38,000 Contract: Permanent, Full TimeAbout the BusinessThey have grown rapidly since 2009 through a customer-first approach, strong supplier partnerships and a real passion for ecommerce innovation. Selling through their own website and major online marketplaces, they are a fast-paced, ambitious business with a collaborative culture and a clear focus on growth.The Role They are looking for a commercially minded, analytical Marketplace Key Account Manager to manage and grow their key marketplace channels. You will own performance across selected high-value channels, making sure sales, profitability and promotional targets are hit. Working closely with merchandising, ecommerce, product and leadership, you will drive revenue growth and uncover new marketplace opportunities. Reporting to the Head of Marketplace, you will have real influence on long-term strategy.Key Responsibilities Account ownership: manage and grow key marketplace accounts, driving sales, profitability and performancePartner relationships: act as the primary contact for marketplace partners and build strong, collaborative relationshipsPerformance management: monitor account health, marketplace standards and budgets, reporting against agreed targetsPromotional planning: build and execute promotional calendars around marketplace opportunities and key trading periodsCommercial insight: analyse sales data, customer behaviour, competitor pricing and market trends to shape pricing and growth strategyReporting: develop KPIs and reporting frameworks, and present actionable insights to leadershipGrowth: identify new partnerships and scalable opportunities, and support the onboarding of new marketplace partners and channelsCollaboration: work with merchandising on pricing, product selection and promotional delivery, and lead or support improvement projects across marketplace operations About You Proven experience in a marketplace, ecommerce, account management or analytical trading roleStrong commercial awareness, with the ability to interpret data and turn it into actionExperience analysing sales performance, pricing, competitor activity and trading trendsExcellent stakeholder management skills and the confidence to influence at all levelsHighly organised, proactive and detail-focused, with strong problem-solving skills in a fast-paced environmentMulti-channel ecommerce or marketplace trading experience, ideally on platforms such as Amazon, eBay, Wayfair or B&Q MarketplaceExperience managing promotional calendars and trading eventsKnowledge of ecommerce reporting and analytics tools What’s on Offer Hybrid working: Monday to Friday, with 4 days in the office and 1 day from homeHoliday: 25 days plus 8 bank holidays, and your birthday offStaff discount: generous discount across the product rangePension: competitive pension scheme, plus further benefitsProgression: career development within a growing ecommerce business and the chance to make a real impact in a rapidly growing department If you are commercially driven, data-focused and excited by the chance to shape marketplace growth at a thriving online retailer, we would love to hear from you.APPLY NOW! For more information email elliott@forwardrole.com or call 07514950292As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.